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Cachet Boutique

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Traveller (83)
Room & Suite (89)
Dining (57)
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Overview
  • Excellent35%
  • Very good30%
  • Average13%
  • Poor6%
  • Terrible16%
Travellers talk about
“hot tub”(6 reviews)
“shared room”(3 reviews)
“new flooring”(2 reviews)
AMENITIES
Free Wifi
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
4 Star Hotel
All hotel details
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Rooms
Jun. 10Jun. 11
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (160)
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38
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23
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38
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9
23
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All reviewshot tubshared roomnew flooringintrepid museumsteam roombunk bedstimes squarelike coming homeearly arrivalspecial thanksnew yorkrain showerhell's kitchenfive nightsjavits centerhousekeeping staffother hotels in the area
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21 - 25 of 133 reviews
Reviewed February 18, 2018

My wife & I spent a night there last week while attending a business meeting & it was alright at best. The room was clean & matched the images on their website, but the room was a tad bit small (my wife used the term...More

Thank Scott V
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded February 19, 2018

Good day Scott V- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel, we value your feedback and truly apologize for the challenges you have encountered. I have gone ahead and addressed the issues mentioned with our appropriate department heads. I'm...More

Reviewed February 16, 2018 via mobile

Never again! No hot water and zero compensation except to offer breakfast in a restaurant that also had no hot water (completely unsanitary). I had to overpay for a hotel down the street in order to shower for an appointment. The customer service was awful...More

Thank StoneHarborFamilyof4
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded February 19, 2018

Good day StonHarborFamilyof4- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. I deeply apologize for the inconvenience you encountered during your stay with us. Indeed, we did have a hot water issue early Friday am, our team was diligently working...More

Reviewed February 15, 2018 via mobile

We absolutely loved staying at Cachet Boutique our first time here. There’s an incredible level of comfort and kindness that Roxy and Terrence give you when you’re checking in they truly go above and beyond. Many thanks to both Roxy and Terrence - we’ve stayed...More

Thank donnasafar
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded February 19, 2018

Good day Donnasafar- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. I am so happy to have read your stay with us as expected. Here at Cachet Boutique Hotel, we all strive for excellent customer service, it brings me great...More

Reviewed February 8, 2018

I have become a frequent patron to the CBH and it is my "Go To" when in Town! Maria has helped me more than once with several issues of various sorts and should be promoted! Felipe is a Gentleman. I would like to give a...More

Thank lempran
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded February 16, 2018

Good day Lempran- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. It was such a delight to speak with you during your stay and thanks for the kind words. Here at CBNY, we strive for exemplary customer service, I'm glad...More

Reviewed February 5, 2018

this nice boutique hotel was recommended by friends. had a wonderful stay at this place. helpful people all around me. nice designed rooms. this hotel will one of my number one choices from now on. see you next time again.More

Thank 2015_June
Response from Felipe F, Director of Rooms at Cachet BoutiqueResponded February 16, 2018

Good day 2015_June- Thank you for choosing to stay at the newly renovated Cachet Boutique Hotel. Your feedback is very important to us, I'm glad your stay was comfortable and everyone made you feel like home. Next time you're visiting the Big Apple, please stop...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Sauna
Details
Price range
US$194 - US$461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#224 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$194 - US$461 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#224 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (83)
Room & Suite (89)
Dining (57)
Amenities (105)
Business Centre & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Room Tips
"ask for a room at the rear courtyard for the quiestest rooms"
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"Book Early and request a quiet room"
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"Call ahead and ask for a renovated room. I faced 42nd street and the noise level was low."
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"overlooking the hot tub feels comfortable"
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