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The Out NYC

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1,230 Reviews from our TripAdvisor Community

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Showing 987: English reviews
Reykjavik, Iceland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 March 2015

We couldn't be happier with our week long stay at the OUT NYC. Our room was spacious, modern, clean and most importantly warm and cosy on the coldest day NYC had seen for 30 years. Me and my partner stayed for a whole week and were met with warmth and a smile every time we met the staff. When we... More 

Helpful?
Thank HannesPall
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Good Afternoon HannesPall, What kind words you have shared with us! We could not be more pleased to hear your experience with us was so enjoyable. We would love to also thank you for sharing with not only us, but also friends and family back home! We anticipate your return to NYC as well as The OUT! With customer service... More 

Sion
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 March 2015

the hotel is very beautiful, the rooms are great. we've been told by the staff that, coz of the disco under our room it can be noisy but we slept like babies! The sauna, jaccuzi and hammam are great! the staff was mostly friendly. we went one evening to the Kitchn for a drink, sat at the bar right in... More 

Helpful?
Thank Candycaiiine
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Mélanie B, Let us start by saying thank you for taking the time to let us know about your experience with us. The most valuable information comes from our guests and is our opportunity to look into all areas of operation to improve. That being said we are so happy to hear your stay was what you hoped for!... More 

Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 8 March 2015

Choosing a hotel in New York is difficult at best. So when booking The Out we fell for its quirky charm and convenient location. The room was spacious and modern, the bathroom was clean and the toiletries provided were lovely. I am still kicking myself that I did not buy a set. There is a great bar/restaurant, funky roofterras with... More 

Helpful?
1 Thank Talleke81
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Talleke81, Thank you for the TA review! We’re thrilled to hear you enjoyed the comfort of our rooms and our amenities and were able to take advantage of the OUTdoor common areas. We hope to welcome you back to the resort soon! Thanks! More 

1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 March 2015 via mobile

I stayed in this hotel for a weekend business trip,and I couldn't get a minute of sleep because of the night club located right beneath the hotel rooms. I complained but no one was able to help. Ps. The hotel owns the club and they do nothing about it

Helpful?
12 Thank Moshe B
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Moshe B, Thank you for providing us with your comments. I apologize for the noise issue you encountered; we understand that these noise levels can be very frustrating. We will make sure that our team is notified of these issues so that no other guest feels that they were not being helped during any time. Best wishes. More 

1 review
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 March 2015 via mobile

We came to this hotel for our 2 year anniversary my husband and I. Little did we know that we would be spending our anniversary listening to thunderous blasting music the whole night.We went to the staff and asked kindly if they could pleas switch our rooms they said they were 100% full they told us they would lower the... More 

Helpful?
15 Thank Bonnie S
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear Bonnie S, I would like to take a moment to sincerely apologize for the unfortunate stay. I understand how the noise levels can be frustrating, however we are working our hardest to improve the quietness throughout the resort. We do hope to have you stay with us again in the future in the hopes of providing you with a... More 

Rankweil, Austria
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 February 2015

It is at a perfect place, close to everything, the stuff is really very friendly and helpful, doesn't matter if at reception, restaurant, bar or the cleaning personnel. The rooms are really clean and I love the soap with lavender. The bath also has a really good body lotion and in the shower you find body wash, shampoo and conditioner.... More 

Helpful?
Thank jokl_rw
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello jokl_rw! Thank you so much for providing us with your feedback from your stay. We were all happy to read that you enjoyed using our products which we agree are really awesome! Hope to have you stay with us soon. Best wishes. More 

Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 February 2015

This is a really nice hotel. It's very chic and great value for money. The location couldn't really be better. It seems most of the things we wanted to do in New York were located within walking distance from W 42nd St, so this was very convenient. It also happens to be one block away from 9th Avenue, which has... More 

Helpful?
5 Thank jeffersonpop
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hey jeffersonpop, Thank you so much for the review. I apologize for you not receiving your bathrobe in a timely manner and will forward your comments to the corresponding departments. We sincerely appreciate you taking the time to provide us with your feedback and hope to have the opportunity to welcome you back soon. Warm wishes. More 

Edmonds, Washington
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 February 2015

I could not sleep because of the loud bar music. Unbelievable loud.The did finally move me on a their second night. But the building still vibrated. The restaurant was excellent on the other hand. And the service was great there. And the bellman helped me get passed a parading blocking the street for many blocks so I could get a... More 

Helpful?
9 Thank Carol S
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Carol S, Thank you so much for your feedback. We apologize immensely for the noise issue during your stay and are glad that you were able to be moved to a quieter room on your second night. We are also happy that you were able to enjoy our restaurant Ktchn and that our staff was accommodating when you needed... More 

San Jose, Costa Rica
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 February 2015 via mobile

Highly edited, renovated property. The hotel is in Hell's Kitchen and features a nice restaurant, a number of courtyards, fitness center, sauna, massage room and a very nice indoor chilling area. Excellent value for the money paid, and the other guests were generally friendly. Customer service needs improvement!

Helpful?
4 Thank EmilioBlanco
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hey EmilioBlanco, Thank you so much for providing us with your feedback about our property! We are glad you enjoyed your time in residence with us and hope to see you again soon. Best wishes. More 

Taipei, Taiwan
Level Contributor
214 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 6 February 2015

(This review only covers the dorm rooms of Out NYC, not the higher ended regular hotel rooms in the same hotel.) Due to that I usually travel alone, it is better for my budget if I stay in a "dorm room" in a hostel. However, most of the hostels are quite noisy and have very little privacy. The Out NYC's... More 

Helpful?
2 Thank Saricie_Q
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Saricie_Q, Thank you for the awesome and detailed review! We really appreciate your feedback and are happy that you were able to enjoy some of our services such as the spa and fitness center. We hope to welcome you back in the near future. Best wishes. More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Named one of the "Top Trendsetter Hotels in the world" by Fodor's and "Best Hot Tubs to visit in New York City" by Thrillist, THE OUT NYC Hotel delivers a full service experience for your business or leisure travel needs. Its central location in Hell's Kitchen is an easy walk to Times Square, Highline Park, West Chelsea art galleries, and the Broadway Theater District. Upon arrival you will discover a rotating art gallery, exquisite architecture, and luscious outdoor spaces. All of our guests enjoy complimentary use of our steam room, sauna, 24-hour gym, and Wi-Fi throughout the property. Unique to New York City, THE OUT offers guests a place of Zen in our Spa Atrium, equipped with a cascading waterfall, hot tubs, cabanas and cocktail service. The minimalist design of the spacious Guest Rooms give you room to spread out, and your sleep is made extra comfortable with Egyptian cotton linens on a custom Serta mattress. ... more   less 

Additional Information about The Out NYC

Address: 510 West 42nd Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $198 - $653 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Out NYC 4*
Number of rooms: 105
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from The Out NYC staff and other travellers.
33 questions
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Questions? Get answers from The Out NYC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you book a quad bed room, you may share with other people (hostel style), so if you want privacy, get a private room”
 of 5 bubbles , 29 Nov 2016 | Read review
“King size beds room are awesome”
 of 5 bubbles patmand47, 29 Nov 2016 | Read review
“choose a room next to the atrium common area for a nice place to relax”
 of 5 bubbles Jaybeegz, 29 Nov 2016 | Read review
“If you're coming with a larger group, try to book by the beds for cheaper prices. The rooms are still very nice and comfortable!”
 of 5 bubbles 14heg1, 29 Nov 2016 | Read review
“Room away from club”
 of 5 bubbles barahsuxton, 24 Nov 2016 | Read review
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