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The Out NYC

Booking.comUS$206*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$206*
US$206*
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The Out NYC
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1,286 Reviews from our TripAdvisor Community

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Showing 1,030: English reviews
Edmonds, Washington
Reviewed 17 February 2015

I could not sleep because of the loud bar music. Unbelievable loud.The did finally move me on a their second night. But the building still vibrated. The restaurant was excellent on the other hand. And the service was great there. And the bellman helped me get passed a parading blocking the street for many blocks so I could get a...

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Helpful?
9Thank Carol S
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Carol S, Thank you so much for your feedback. We apologize immensely for the noise issue during your stay and are glad that you were able to be moved to a quieter room on your second night. We are also happy that you were able to enjoy our restaurant Ktchn and that our staff was accommodating when you needed...

San Jose, Costa Rica
Reviewed 9 February 2015 via mobile

Highly edited, renovated property. The hotel is in Hell's Kitchen and features a nice restaurant, a number of courtyards, fitness center, sauna, massage room and a very nice indoor chilling area. Excellent value for the money paid, and the other guests were generally friendly. Customer service needs improvement!

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Helpful?
4Thank EmilioBlanco
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hey EmilioBlanco, Thank you so much for providing us with your feedback about our property! We are glad you enjoyed your time in residence with us and hope to see you again soon. Best wishes.

Taipei, Taiwan
Reviewed 6 February 2015

(This review only covers the dorm rooms of Out NYC, not the higher ended regular hotel rooms in the same hotel.) Due to that I usually travel alone, it is better for my budget if I stay in a "dorm room" in a hostel. However, most of the hostels are quite noisy and have very little privacy. The Out NYC's...

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Helpful?
2Thank Saricie_Q
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Saricie_Q, Thank you for the awesome and detailed review! We really appreciate your feedback and are happy that you were able to enjoy some of our services such as the spa and fitness center. We hope to welcome you back in the near future. Best wishes.

Minneapolis, Minnesota
Reviewed 2 February 2015

I love NYC, and love the fun of trying out new spots to stay around town (generally on the west side, as I'm typically there for business and our HQ is midtown west-ish). I was floored by the rate I got for The Out ($116) through our company travel program. For that price, it was a good spot but I...

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Helpful?
2Thank cdbs
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear cdbs, Thank you for taking the time out to share your feedback with us. We offer different types of room accommodations throughout the resort to fit every guests needs. Please contact us when making a reservation and we can try and place you in a different area of the hotel so you can get a different feel of things!...

Hancock, Maine, United States
Reviewed 31 January 2015

Though the cleanliness of the room left something to be desired, we thoroughly enjoyed our stay! The staff was so personable and fun! The location was perfect! The only food we tried was the cheesecake they left for us for our anniversary. What an amazing gesture! The cheesecake was quite good and it made me really want to try the...

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Helpful?
Thank Jessie M
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Jessie M, Thank you very much for taking the time out to provide us with your feedback. We hope you had a wonderful anniversary and do hope to have you stay with us in the future. Best wishes.

Washington, District of Columbia, District of Columbia, United States
Reviewed 27 January 2015 via mobile

The price, location and design was great but lacked on some easy details that would make the hotel excellent. - the male front desk staff was not service oriented. There was one lady in the evening that was great. - the hallways/public space always seemed messy. Cushions thrown on the ground, bean bags in the hallways. - always was cleaners...

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Helpful?
1Thank me2891
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear me2891, Thank you so much for the review. We sincerely appreciate the feedback and will take all of your suggestions into consideration. From the entire OUT team we hope to have the opportunity to welcome you back soon. Warm wishes.

Reviewed 26 January 2015

The Out is a great location for the theater district and Hell's Kitchen plus it has a very attractive interior design. Those are the good things. The front desk staff was inattentive, they preferred to talk to each other and did not offer any information about the hotel. Just checked me in and sent me on my way. It was...

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Helpful?
2Thank Marion F
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Marion F, On behalf of THE OUT Hotel we would like to express our sincerest apologies for a less than satisfactory stay. Your comments and concerns have been addressed with the entire Team, with promises of a better experience for yourself and all future travelers. We do hope to have the opportunity to welcome you back in the near...

Reviewed 21 January 2015

Stayed there during my business trip to US. It was clean and has good ambiance. Trendy design and we all liked it. Offered a great price for a stay in Manhattan area. Times Square is within walking distance and cab drive had no problem finding this hotel.

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Helpful?
Thank Daniel O
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Hello Daniel O, Thank you very much for the review! We are happy that you enjoyed your stay with us and hope to see you again soon. Cheers!

Pasadena, California
Reviewed 21 January 2015

When The OUT first opened it was hailed as the fun spa hotel for LGBT Travelers. Maybe that's too limited a population, which is surprising. Now the place seems to be full of international visitors, gay-straight, etc., which is to say it's almost like every other boutique hotel in Manhattan. Still, I arrived very early after an overnight flight and...

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Helpful?
1Thank Ray Q
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear Ray Q, Thank you for the review! It’s great to hear you enjoyed your stay and we hope to welcome you back soon. Best wishes.

Reviewed 15 January 2015

I've been to a few places in NYC and there's always a compromise on something unless you pay through the roof. On balance, this was above average I'd say with the compromise being the noise of the music in the outdoor areas and the noisy aircon units. One word of caution, I was mad that they recommended the airport transfer...

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Helpful?
2Thank ywu_uk
OUT_NYC_Manager, Manager at The Out NYC, responded to this review

Dear ywu_uk, Thank you for taking the time out to provide us with your feedback. We are glad you enjoyed your stay sans the noise from the club; we are always working to keep noise levels down and make our guests stay more enjoyable. I apologize for not being given the information regarding taking the express bus from Port Authority....

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07/05/2017 08/05/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Named one of the "Top Trendsetter Hotels in the world" by Fodor's and "Best Hot Tubs to visit in New York City" by Thrillist, THE OUT NYC Hotel delivers a full service experience for your business or leisure travel needs. Its central location in Hell's Kitchen is an easy walk to Times Square, Highline Park, West Chelsea art galleries, and the Broadway Theater District. Upon arrival you will discover a rotating art gallery, exquisite architecture, and luscious outdoor spaces. All of our guests enjoy complimentary use of our steam room, sauna, 24-hour gym, and Wi-Fi throughout the property. Unique to New York City, THE OUT offers guests a place of Zen in our Spa Atrium, equipped with a cascading waterfall, hot tubs, cabanas and cocktail service. The minimalist design of the spacious Guest Rooms give you room to spread out, and your sleep is made extra comfortable with Egyptian cotton linens on a custom Serta mattress. ... more   less 

Additional Information about The Out NYC

Address: 510 W 42nd St, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $220 - $704 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Out NYC 4*
Number of rooms: 105
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Questions & Answers

Here's what travellers have asked, with answers from The Out NYC staff and other travellers.
39 questions
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Questions? Get answers from The Out NYC staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room not facing the open space area”
, 13 Apr 2017 | Read review
“Outside of the room there is a balcony that overlooks a very nice bamboo garden with seating for relaxation”
DawannaP, 21 Mar 2017 | Read review
“2nd floor was perfect.”
littlelen2017, 9 Mar 2017 | Read review
“Ask to not overlook the HWY.....”
Ohlsson82, 6 Mar 2017 | Read review
“Noisy hotel”
clf134, 21 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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