Arrived early check not until 4pm but, I was able to check in thanks to Monique. What a nice start to my start. I lonny was nice & clean & smelled amaxing. This hotel offers reasonable price and nice service with best location.
I've always enjoyed my stay at the Millennium Hotels, but my first experience at the Premier was truly exceptional. I had a bit of a personal emergency which required me to make last minute tricky adjustments to my reservation which staff handled quickly, efficiently and courteously. What distinguishes The Millennium Premier for me other than the obvious luxury suites and Times Square location is the exceptional staff, including Monique at the front desk who always provides an exceptional entry and concierge experience, the timely and professional room service and always clean and orderly lobby and suites. The exceptional staff, outstanding rooms and location are what keeps me coming back personally, but for those who've never experienced a Millennium hotel, I highly recommend the Millennium Premier Times Square for any stay in New York...it's always been an exceptional experience.…
Great location to explore the city and sights - staff were always attentive especially Monique at the front desk! Made our first time in NYC one to remember. Would recommend to any couple/individual/family who would like to be in the thick of it Ps close to Adel’s Famous Food Truck
I made a potentially disastrous mistake with my booking. Fortunately for me, Monique on Reception was very understanding and demonstrated great customer focus and service. To be honest, the room (which I was lucky to get in the circumstances) suggests the hotel could possibly do with a little refresh/refurb. But, that said, staff like Monique go a long way in leaving you with a positive impression and memory of the stay overall. Hence the five stars.
The service at the front desk check in was amazing today. Thank you Monique! The staff is warm and accommodating! I will be back!!! The facility is spotless. There is free breakfast every morning. And I love the size and layout of the rooms here. Great vibes!
Monique was the nicest and most welcoming ever ! the hotel was beautiful, clean, and comfortable. I enjoyed spending the night and woke up to a great Grab and Go breakfast . I would definitely love to stay another night with them
My stay was very nice! Everyone was friendly. Monique at the front desk was super helpful .. its pretty quiet at night too, wasnt as much noise as I thought it would be. I would definitely recommend this hotel to anyone
The minute you enter the hotel , you feel special , and for sure they make you feel special .. Welcomed Monique took care of my registration and indeed went the extra mile in order for me to feel welcome and answering all my questions ! Epitome of customer service !!
We loved our stay. Tens in all categories. Seriously. Room was large, quiet, view of the Time Square Ball, and comfy bed and pillows. Located next to our new favorite restaurant, Un Deux Trois, and close walk to the theatres. Price was great too. Parking across the street. Can't wait to return.
Monique was welcoming, extremely professional, and so helpful in assisting us during our first visit to new york city. She gave us all the information we needed. She is a very kind and very well-spoken lady.
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