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The Westin New York at Times Square

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The Westin New York at Times Square
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1,887 Reviews from our TripAdvisor Community

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Showing 1,697: English reviews
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Summit, New Jersey
Reviewed yesterday NEW

Great clean hotel right in the thick of things ! Broadway , Restaurants Shopping all minutes away . Starbucks and other lovely restaurants In hotel plus fantastic breakfast buffet. Hotel staff checking for passkey makes you feel safe

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Thank SusieQ373
Burnley, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 22 December 2016

This is the second time we have visited and cant fault the place, check in was smooth, we were offered an upgrade at a cost but declined it. The room - with a rubbish view of a boarded up hotel was plenty big enough, the beds were super comfy, tv excellent, love the docking station and coffee machine, iron and...

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5Thank chloesmum45
About Hotel's Favourite Review
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

We are delighted to see that you enjoyed everything about your stay, and thank you for your feedback. We look forward to welcoming you back again and again! Be well, Jessie YourWestinTSqExperience@westin.com

Newport, United Kingdom
Reviewed yesterday NEW

Stayed at the Wetin Times Square A perfectly situated base for sight seeing Had a very nice welcome, The rooms were spacious and very clean, would definately recommend this Hotel and would return again in the future. Thanks to the staff who were all very helpful

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1Thank kevin s
Newport News, Virginia
Reviewed yesterday NEW

I had requested early arrival and quiet, but my room wasn't ready and then when I finally was given one, it was near the elevator and there was a screaming child next door. Eventually I was moved to a very nice room that was quiet. Pastries and bagels were mediocre at breakfast, but service was excellent at both breakfast and...

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Thank rmar
Reviewed yesterday NEW

The service in this hotel was nothing short of amazing! Every Westin employee was welcoming, kind, and ready to make our weekend in NYC great. The room is basic, but the views are spectacular. The bed is comfortable, and the size of the room is larger than a typical NYC room. We will most definitely be returning.

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1Thank R3534BSheatherp
Reviewed 2 days ago NEW

The hotel was very good, the rooms were clean and the beds were very comfortable. We traveled to NYC with our teen-aged grandchildren. The hotel gave us rooms next to each other which was great. The room service staff was friendly and the rooms were cleaned up very quickly. The only negative would be that the in house restaurant was...

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2Thank Steven F
Reviewed 2 days ago NEWvia mobile

I loved the hotel, but because Times Square is the worst part of NYC, I disliked the location. But that's not their fault ;) If you want to be in the midst of a ton of tourists that have no idea where they're going, this is your place! I hated not having free wifi in our room. I did not...

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1Thank Holly R
JessieTS, Assistant to the General Manager at The Westin New York at Times Square, responded to this review

Hi Holly ~ Thank you for your candid feedback, we appreciate it. We are happy to know that you enjoyed the hotel and the service. Time Square being 'the crossroad of the world' can get pretty intense! We hope you will still want you to visit us again. We look forward to welcoming you back. Warmest, Jessie YourWestinTSqExperience@westin.com

Seattle, WA
Reviewed 2 days ago NEW

We stayed at the Westin Times Square in July 2011 so this review is a dated. Westin is located in the center of Times Square and guests to the hotel and city will enjoy the proximity to all of the touristy things/shops. The room was big enough to accommodate a family of 4, bigger than the W Times Square which...

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1Thank xbanker
St. Petersburg, Florida
Reviewed 2 days ago NEW

We had an amazing time in NYC and the Westin was in the perfect location for the play and activities we had planned. We arrived early but the room was already available for us to check-in. The staff was very helpful and courteous. I will definitely stay there again!

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Thank jennyrC4627KZ
Bishop Auckland, United Kingdom
Reviewed 2 days ago NEWvia mobile

After arriving to the hotel after a long flight from the UK we were greeted by Albert on the door who kindly took our cases and said they would be taken to our room. Then we checked in with a lady called Alba on reception who couldn't be more helpful, even though our previous room wasn't ready, we were upgraded...

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2Thank Sian S

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Our Times Square Hotel is located in the heart of New York. The Westin New York at Times Square Hotel offers a great location and comforting accommodations. ... more   less 

Additional Information about The Westin New York at Times Square

Address: 270 West 43rd Street, At 8th Avenue, New York City, NY 10036-3912
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $350 - $822 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York at Times Square 4.5*
Number of rooms: 863
Reservation Options:
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Also Known As:
The Westin New York At Times Square Hotel New York City
Westin Times Square
Westin New York City
Westin New York Times Square
Westin Hotel New York
New York City Westin
Hotel Style:
#6 Green Hotel in New York City
#133 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#172 Family Hotel in New York City
#188 Business Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would had been nice to have had curtains to go with the roller blind to block out the light as we were on the 31st floor ”
 of 5 bubbles 588kevins, 28 Mar 2017 | Read review
“Away from the elevators for noise control”
 of 5 bubbles rmar, 28 Mar 2017 | Read review
“Walls super thin. Neighbors playing extremely loud music with many people in room ”
 of 5 bubbles epmc33333, 21 Mar 2017 | Read review
“Join the Starwoods Reward Prpgram”
 of 5 bubbles Tess021, 21 Mar 2017 | Read review
“Ask for a high floor if you can”
 of 5 bubbles K8945MIanthonyp, 21 Mar 2017 | Read review
5 of 5