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Mandarin Oriental, New York

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Traveller (1238)
Room & Suite (929)
Dining (127)
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About

#173 of 498 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
At the very top of the Deutsche Bank Center, Mandarin Oriental, New York is perfectly situated for visiting all of the city's major attractions. Towering high above the city, our 244 luxuriously designed hotel rooms and elegantly appointed suites offer an unbeatable setting. With acclaimed gourmet cuisine, alluring cocktails and chic surroundings, our culinary offerings are among the best in Manhattan. An oasis of relaxation and rejuvenation high above New York, our spa offers a blend of beauty and wellness rituals as cosmopolitan as the city itself.
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Property amenities
Car park
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Car hire
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Additional bathroom
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
River View
Languages Spoken
English, Spanish, Chinese

Location

80 Columbus Cir, New York City, NY 10023-5800
Mandarin Oriental, New York
2,236Reviews19Q+A100Room tips
Traveller rating
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Benjamin A wrote a review Apr 15
Lagos, Nigeria1 contribution
The staff went above par to grant all our requests and help ensure we had an amazing time. It’s not the cheapest spot in town but again that’s not the goal here . The key is that you get value for your money. The spa sessions were amazing as well. Would highly recommend!!
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded 4 days ago
Dear benjaminajiboye, We sincerely appreciate you taking a moment to write about your time with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you and we look forward to welcoming you back again in our hotel. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wanwisa K wrote a review Apr 15
Corte Madera, California5 contributions1 helpful vote
After a small hiccup (understandable because we were checking in on Easter Sunday), the hotel went to extremes to make sure we were having an amazing stay. We loved everything about our stay. Our suite (a generous upgrade) was amazing with gorgeous views, spacious and super clean (one of the best house keeping staff I've encountered), We loved our daily breakfast in the gorgeous lounge - the servers and host/hostesses were all excellent. The front desk team were also wonder - particularly Tippy who sent us little surprises and treats often during our stay. Concierge was magnificent - our daughter had a bad rash from the perfumed toiletries and they sent someone out to buy hypo allergenic soap for us. They also went to great lengths to find some eclipse glasses for us. I do think the rooms are ready for a facelift - they are only dated in style but everything kept in impeccable condition and I think hypoallergenic or children's toiletries should be kept in stock. Otherwise, perfection! We are not sure we can return and have as perfect a trip as we had this year!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded 4 days ago
Dear 567wanwisak, We sincerely appreciate you taking a moment to write about your time with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you and we look forward to welcoming you back again in our hotel. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Linzy B wrote a review Apr 15
1 contribution
I speak for my spouse and I in saying never have we been meet with such attention during our travels than we witnessed at The Mandarin Hotel. Both of us avid travelers can attest to finding the best hospitality in our own city. I will continue my travels but have now found my base of comparison for all others. New York is my home and your hotel is one of its greatest attributes . Thank you, to the staff of Mandarin Hotel.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded 4 days ago
Dear 803linzyb, We sincerely appreciate you taking a moment to write about your time with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you and we look forward to welcoming you back again in our hotel. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Said M wrote a review Apr 13
16 contributions1 helpful vote
Want to say that Yarisol and Malik(from spa) were very professional. Yarisol,helped me tobcorrect things regarding à 5 stars hôtels. Malik,professional and open,we talked about life,very Nice person. Maybe it will he good to low chlore at pool (hurts eyes). As a big traveller,i am always shocked to have to take a massage for a steam room use. Shock about wall soundproofing. Again,with Yarisol and Malik,stay was better. Cordially.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded 6 days ago
Dear SaidM1011, Thank you very much for taking a moment to write about your experience with us at Mandarin Oriental, New York. It is wonderful to read how much Yarisol and Malik were able to provide for you during your stay. We are sorry to hear that your experience did not fully live up to your expectations or those that we strive to provide each of our guests. We have taken note of your feedback and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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spahotel wrote a review Apr 12
San Francisco, CA37 contributions36 helpful votes
Service was great but rooms were old, dated. $$$$ not as good as something 1/3 price cheaper. Location was great but you had to take elevator to 35th floor, then change elevators to get to your room. They offered us welcome drinks but they never came. They had a "text for anything you need." No response. Because we were part of the loyalty group (free!) we did get late check out! 4pm! late night room service looked fancy and cost $$$ but the food was just ok. Erin, the concierge was very helpful in booking the best restaurants.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded 6 days ago
Dear spahotel, Thank you very much for taking a moment to write about your experience with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the service we were able to provide you during your stay. We are sorry to hear that your experience did not fully live up to your expectations or those that we strive to provide each of our guests. We have taken note of your feedback and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tina G wrote a review Apr 9
Stuttgart, Germany104 contributions48 helpful votes
Loved MO from the 1. sight: incredible sight to Central Park- excellent Service & Food in the MO Lounge , friendly staff in the Fitness Center with Great Drinks. Fantastic view from our Room in the 49. floor All in all - unforgettable Trip and we will definitely come back to MO.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded 1 week ago
Dear 562tinad, We sincerely appreciate you taking a moment to write about your time with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you and we look forward to welcoming you back again in our hotel. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shunquita N wrote a review Apr 8
1 contribution
By far the BEST hotel in the United States!! From the bell hops to the front desk and concierge staff, to the Wonderful Smell of the entire hotel…. I could on and on about how wonderful our experience was!! The housekeeping, maintenance and room service was even more impressive!! This will be the ONLY hotel I will at when I’m in NY! A true 5 star treatment! Money definitely well spent!!!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: The MO is located inside of a mini mall with a Whole Foods downstairs and really good restaurants...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded 1 week ago
Dear shunquitan, We sincerely appreciate you taking a moment to write about your time with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you and we look forward to welcoming you back again in our hotel. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pioneer60443085613 wrote a review Apr 5
1 contribution1 helpful vote
My recent stay at the Mandarin Oriental Hotel in Columbus Circle, NYC, left much to be desired. Arriving on foot during a heavy rainstorm, I was struck by the stark contrast between my experience and that of the upscale guests being ushered into their waiting Escalades. While struggling with my malfunctioning umbrella, I felt overlooked by the front door staff, who seemed preoccupied with attending to more affluent visitors. Upon reaching the upper level, I found the check-in process lacking the finesse I would expect from a premium hotel. Despite presenting my ID and credit card, I was not offered assistance with my bags until after completing the formalities. The manager's demeanor suggested skepticism regarding my presence, making me feel unwelcome from the outset. Moreover, the service at the reception desk appeared inexperienced, requiring my guidance even for basic tasks like processing my credit card payment. My room, situated on the 48th floor with a park view, failed to impress. The hotel's dated décor and lack of upkeep were immediately evident, casting a shadow over the supposedly luxurious experience. The room felt far from clean, with stains on the carpet and frayed curtains that detracted from its overall appeal. The lighting was insufficient, making it challenging to read or engage in any activities that required adequate illumination. While the in-room dining service was a standout, providing delicious meals and attentive staff, this was overshadowed by other disappointments. A late-night interruption by a staff member delivering unrequested snacks further marred my experience, raising questions about respect for guests' privacy and the necessity of such gestures after midnight. Overall, my stay at the Mandarin Oriental Hotel left me underwhelmed and questioning the value of its lofty prices. For those seeking Manhattan standards and a truly premium experience, I would recommend exploring alternatives such as the Ritz-Carlton on Central Park South. Until significant updates are made to address the hotel's dated facilities and service shortcomings, it falls short of meeting expectations for discerning travelers.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded 1 week ago
Dear Pioneer60443085613, Thank you very much for taking a moment to write about your experience with us at Mandarin Oriental, New York. We are sorry to hear that your experience did not fully live up to your expectations or those that we strive to provide each of our guests. We have taken note of your feedback and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRR50 wrote a review Apr 2
Bushey, United Kingdom126 contributions63 helpful votes
Overall very good. The room was comfortable - Hudson River View Room - not bad at the corporate rare but not so sure at the full online rate. Turndown service was a little erratic - most nights we had cloths by the side of the bed but, on one occasion, only on one side of the bed; one night chocolates, one night cheese, other nights nothing. Whilst I appreciate the sustainable products (i.e. no little shampoos etc.) the toilet paper is probably the thinnest/worst I have ever experienced in a deluxe hotel. All concierges were excellent, offering great advice and help, except for one who spoke so slowly and provided so much information that we couldn't wait for the conversation to end...and they didn't share any information which we couldn't easily find on the internet! In all other respects, our experience was exactly as we would expect from a hotel at this level/prices.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded 2 weeks ago
Dear PRR50, Thank you very much for taking a moment to write about your experience with us at Mandarin Oriental, New York. We are sorry to hear that your experience did not fully live up to your expectations or those that we strive to provide each of our guests. We have taken note of your feedback and invite you to email monyc-executiveoffice@mohg.com so we may further address your concern. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Daniel Perdigão wrote a review Mar 2024
Caldas da Rainha, Portugal140 contributions60 helpful votes
This was our second time at a Mandarin Oriental property and we were absolutely delighted with our stay. From the moment we checked in everyone was super welcoming and made us feel at home. The views from our Hudson River Suite on the 48th floor were breathtaking, especially at golden hour and once the lights came up at night 😍 Breakfast was equally delicious and with a wide variety of options to choose from. Highly recommend you to have at least one breakfast in the room as it’s not everyday that you can have breakfast while enjoying the views over NYC, truly a remarkable experience during our stay! The location is perfect, right in front of Central Park and just a few minutes walking away from the iconic Times Square. There’s also a mall right below the property which is very convenient since you don’t even need to leave the building to access it. We will return one day for sure 🙏🏼
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mandarin Oriental New York, Owner at Mandarin Oriental, New York
Responded 2 weeks ago
Dear allaboutwanderlust_, We sincerely appreciate you taking a moment to write about your time with us at Mandarin Oriental, New York. It is wonderful to read how much you enjoyed the location and service we were able to provide you during your stay. Thank you and we look forward to welcoming you back again in our hotel. Warm Regards, Mandarin Oriental, New York Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$1,192 - C$2,336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, new york hotel new york city, mandarin oriental new york city, mandarin new york city, new york city mandarin oriental
LOCATION
United StatesNew YorkNew York CityLincoln Square / Hell's Kitchen / Manhattan
NUMBER OF ROOMS
244
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Mandarin Oriental, New York - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Mandarin Oriental, New York
Which popular attractions are close to Mandarin Oriental, New York?
Nearby attractions include Big Apple Jazz Tours (0.4 km), Jazz at Lincoln Center (0.03 km), and The Metropolitan Opera (0.4 km).
What are some of the property amenities at Mandarin Oriental, New York?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Mandarin Oriental, New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, New York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mandarin Oriental, New York?
Yes, a parking garage is available to guests.
What are some restaurants close to Mandarin Oriental, New York?
Conveniently located restaurants include Patsy's Italian Restaurant, Per Se, and The Original SoupMan.
Are there opportunities to exercise at Mandarin Oriental, New York?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Mandarin Oriental, New York?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, New York offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental, New York?
The staff speaks multiple languages, including English, Spanish, and Chinese.
Are there any historical sites close to Mandarin Oriental, New York?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (6.9 km), World Trade Center Memorial Foundation (6.8 km), and Hamilton Park (2.9 km).