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Mandarin Oriental, New York

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Mandarin Oriental, New York
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1,364 Reviews from our TripAdvisor Community

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Showing 1,046: English reviews
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Greenville, South Carolina
Reviewed yesterday NEW

While i typically do not use luxury hotels for business, this was the site for a conference. The quality of service and facilities is what you should be able to expect from a luxury hotel. Great food, including room service; great staff; great coffee; great water pressure; everything clean and up to date.

Review collected in partnership with this hotel
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Helpful?
Thank kherwald
Boston, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 10 January 2017

I am in NYC frequently to visit family and have never stayed at this hotel. I usually stay in lower Manhattan or boutique hotels in Brooklyn. I just love this hotel. Every person I encountered was professional, polite, and went out of their way to exceed my needs. So rare today. My room was comfortable, quiet, and relaxing. I enjoyed...

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Helpful?
2Thank srugnetta
About Hotel's Favourite Review
Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear srugnetta, We appreciate the time you took to write about your stay with us and are delighted to hear how much you enjoyed the service our colleagues provided you with. We hope that you will join us on your next visit to the city. Warm Regards, Mandarin Oriental, New York Management Team

nyc
Reviewed 4 days ago NEWvia mobile

My husband and I decided to splurge and stay at the Mandarin Oriental for two nights to celebrate a special anniversary. Our trip was nothing short of spectacular. The Mandarin was a perfect choice for romance and respite. Here's why: --the service is really wonderful. Every person we encountered was kind, friendly, and helpful. --when the hotel learned of our...

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Helpful?
Thank santokkie
Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear santokkie, We sincerely appreciate you taking a moment to write about your stay with us at Mandarin Oriental, New York for your anniversary. It is wonderful to read how much you both enjoyed the service our colleagues were able to provide you with along with the views from your accommodations and our location. We hope to welcome you back...

Sullivan's Island, South Carolina
Reviewed 1 week ago

I have only positive things to say about my recent stay at the Mandarin. I traveled on 2/9/17, the day that a winter storm covered the northeast. The concierge staff monitored my flight status and made sure that a driver was there to greet me at LGA when my flight finally landed. Bill Hawkins was on duty when I arrived....

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Helpful?
Thank acdiggs
Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear acdiggs, We truly appreciate the time you took to write such a lovely review of your stay with us at Mandarin Oriental, New York. It is a delight to read how much you enjoyed the views from the property along with the service our colleagues were able to provide especially during the winter storm. We hope that you will...

Atlanta, Georgia
Reviewed 1 week ago via mobile

Really enjoyed the hotel while attending the Westminster dog show this week. Location is great. Service was exceptional. Love the bookmark left on my bedside table for the novel I was reading. Food was great, housekeeping was top notch.

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Helpful?
Thank rvisceglia
Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear rvisceglia, Thank you for taking a moment to write such a wonderful review of your experience with us here at Mandarin Oriental, New York and we hope that you will join us again for future stays. Warm Regards, Mandarin Oriental, New York Management Team

Meath
Reviewed 1 week ago

Highly recommend the afternoon tea here, the views over Central Park are second to none. Food was lovely and the staff were great. A lovely treat. We did not stay in the hotel, we went especially for afternoon tea, definitely recommend.

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Helpful?
Thank abmull
Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear abmull, We sincerely appreciate you taking a moment to write about your Afternoon Tea experience in our Lobby Lounge. It is wonderful to read how much you enjoyed the service our colleagues were able to provide you with and we hope to welcome you back again on a future visit. Warm Regards, Mandarin Oriental, New York Management Team

Hershey, Pennsylvania
Reviewed 1 week ago

Really a top notch hotel, beautiful views of central park, room could not be any more spotless and well appointed. Phenomenal restaurant and cocktail lounge. Everything is so elegant & romantic. Great location in Columbus Circle, service is truly great. The cost is somewhat breathtaking, but this is as good at it gets.

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Helpful?
Thank jomo44
Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear jomo44, Thank you very much for taking the time to write about your experience with Mandarin Oriental, New York. It is wonderful to read how much you enjoyed your stay and we hope that you will join us again on your next visit to the city. Warm Regards, Mandarin Oriental, New York Management Team

New York City, New York
Reviewed 2 weeks ago

went to a charity event in the ball room on the 36 floor of hotel - the views were breath taking - the smorg served were excellent - a very enjoyable evening at a fantastic hotel settings on the 36 floor overlooking East side and Park

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Helpful?
Thank badbaruch57
Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear badbaruch57, We appreciate you taking a moment to write about your experience with us during the charity event you attended. It is a delight to read how much you enjoyed the experience and the views from the hotel. We hope that you will join us again soon. Warm Regards, Mandarin Oriental, New York Management Team

Bridgewater, New Jersey
Reviewed 2 weeks ago

from the minute you pull up to the time you check out....service was first rate...must commend the bell captain for use of hotel car to run an errand rather than a taxi. Front desk very pleasant and helpful. Service at the lounge was very efficient.

Review collected in partnership with this hotel
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Helpful?
Thank jerrywojo01
Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear jerrywojo01, We sincerely appreciate you taking a moment to write about your stay with us. It is wonderful to read how much you enjoyed the service our colleagues were able to provide you with and we hope to welcome you back again on a future visit to New York. Warm Regards, Mandarin Oriental, New York Management Team

Key West, Florida
Reviewed 3 weeks ago via mobile

We stayed in a king room with a Hudson River view , room was well appointed and the maid service was efficient . Service at this hotel was exceptional ,staff were pleasant and concierge went above and beyond to accommodate all of our requests . Will stay here again

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Helpful?
Thank Samantha J
Mandarin_NYC, Manager at Mandarin Oriental, New York, responded to this review

Dear Samantha J, Thank you for taking a moment to write about your stay with us at Mandarin Oriental, New York. It is a delight to read how much you enjoyed the property along with the service our concierge team and colleagues were able to provide. We hope that you will join us again soon. Warm Regards, Mandarin Oriental, New...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
A stunning fusion of modern design with stylish Oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites - all with breathtaking views of Manhattan and Five-Star hospitality. Luxurious amenities include Asiate, the hotel's elegant restaurant; MObar created by noted interior designer, Tony Chi; the Lobby Lounge with dramatic views of Central Park; a 14,500-square-foot, Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000-square-foot pillar-less ballroom with three walls of windows overlooking Central Park. Located in Columbus Circle's Time Warner Center, Mandarin Oriental, New York is in an idyllic location just steps away from world-class dining, shopping and entertainment, including the Broadway Theater District, Lincoln Center, Central Park, Jazz at Lincoln Center and the Time Warner Center's collection of upscale retail shops and restaurants. ... more   less 

Additional Information about Mandarin Oriental, New York

Address: 80 Columbus Circle at 60th Street, New York City, NY 10023-5800
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $920 - $2,962 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, New York 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Mandarin Oriental, New York Hotel New York City
Mandarin Oriental New York City
Mandarin New York City
New York City Mandarin Oriental
Hotel Style:
#12 Spa Hotel in New York City
#14 Business Hotel in New York City
#45 Luxury Hotel in New York City
#46 Romantic Hotel in New York City
#76 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, New York staff and other travellers.
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Questions? Get answers from Mandarin Oriental, New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High as possible facing Central Park”
 of 5 bubbles acdiggs, 15 Feb 2017 | Read review
“High blood Central Park view”
 of 5 bubbles 69tiger888, 27 Jan 2017 | Read review
“If you want a Park view...you will pay an extra 650 bucks...seriously?”
 of 5 bubbles toyBeirut, 17 Jan 2017 | Read review
“Central Park view”
 of 5 bubbles nycsammy, 2 Jan 2017 | Read review
“My suite had the river view but I strongly recommend the central park view as it is amazing. ”
 of 5 bubbles aaroncU2699XB, 28 Dec 2016 | Read review
5 of 5