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Mandarin Oriental, New York

1,544 reviews
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Traveller (754)
Room & Suite (786)
Dining (86)
Overview
  • Excellent70%
  • Very good19%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“columbus circle”(147 reviews)
“lobby lounge”(68 reviews)
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from Mandarin Oriental, New York
Special Offer: Complimentary Night Offer
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Rooms
Mar. 11Mar. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,544)Write a Review
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531 - 535 of 1,181 reviews
Reviewed 10 February 2015

Since the doorman open our taxi from the airport until the minute we checked out everything was flawless, service was impeccable, the room super comfortable with everything you need. The location is unbeatable. I will definitely come back to stay here. i was 4 nights...More

Thank Jack G
Response from Mandarin_NYC, Manager at Mandarin Oriental, New YorkResponded 27 February 2015

Dear Jack G, Thank you very much for writing about your stay with us at Mandarin Oriental, New York earlier this month. We were especially delighted to read how much you enjoyed the service you received from our colleagues. We hope to have the pleasure...More

Reviewed 9 February 2015

Stayed at the Mandarin Oriental on business and was very impressed by this trendy, upscale hotel. The decor is crisp, clean and very chic. Our last night staying here we had a black tie event in their stunning ballroom with floor to ceiling windows overlooking...More

Thank Lam618
Response from Mandarin_NYC, Manager at Mandarin Oriental, New YorkResponded 27 February 2015

Dear Lam618, We truly appreciate you taking the time to write about your stay with us last year at Mandarin Oriental, New York and we hope that we are able to welcome you back soon so that you may have the opportunity to experience our...More

Reviewed 5 February 2015

We've been staying at this marvelous hotel for over four years and it feels like our 2nd home. We travel with a small Maltese dog and she is always most welcome and very much a part of the experience.More

Review collected in partnership with this hotel
Thank royandjanety
Response from Mandarin_NYC, Manager at Mandarin Oriental, New YorkResponded 27 February 2015

Dear ryoandjanety, We sincerely appreciate you taking the time to write about the time you spend at Mandarin Oriental, New York. We are always delighted to welcome you and the pup whenever you're in New York. We look forward to welcoming you back soon. Warm...More

Reviewed 3 February 2015

My daughter and I spent a long weekend here. I have stayed here many times over the years. It has long been my favorite hotel in NYC. Fantastic location. Exceptional design. I particularly love the suites. Staff is wonderful. Unfortunately, my latest stay was marred...More

6  Thank Kirkberta
Response from Mandarin_NYC, Manager at Mandarin Oriental, New YorkResponded 27 February 2015

Dear Kirkberta, We sincerely appreciate you taking the time to write about your experiences at Mandarin Oriental, New York. We are sorry to hear that your most recent stay did not live up to your expectations or those that we strive to provide our guest....More

Reviewed 2 February 2015

From the friendly welcome from the porters at the door to the turn down service in the evening, this hotel is sheer perfection. The views of Central Park on a crisp winter morning are enough to get even the laziest person out of bed and...More

1  Thank otolith
Response from Mandarin_NYC, Manager at Mandarin Oriental, New YorkResponded 27 February 2015

Dear otolith, Thank you very much for taking the time to write about your stay with us last spring. We were delighted to hear how much you enjoyed the views along with your meal at Asiate. We hope that we are able to welcome you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$660 - US$1,655 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in New York City
#14 Business Hotel in New York City
#46 Romantic Hotel in New York City
#52 Family Hotel in New York City
#60 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$660 - US$1,655 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in New York City
#14 Business Hotel in New York City
#46 Romantic Hotel in New York City
#52 Family Hotel in New York City
#60 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (754)
Room & Suite (786)
Dining (86)
Pool & Beach (40)
Amenities (44)
Business Centre & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Elena I
2 December 2017|
AnswerShow all 2 answers
Response from Kent M | Reviewed this property |
Yes. My deal included free WiFi. It depends on your specific booking deal.
0
Votes
patriciaspoto
10 March 2017|
AnswerShow all 3 answers
Response from hotelspoiled | Reviewed this property |
Although it may be auto-generated, the manager did, indeed, reach out to me personally to offer his apologies and ways he could remedy the situation. He also asked that I contact him personally should we return so that he... More
1
Vote
Mohammad K
5 September 2016|
Answer
Response from TravelersKnow | Reviewed this property |
At the Mandarin Oriental in New York there are rooms that have views of Central Park West, 59th Street and 6th Ave. The hight of all rooms at the hotel would give an interesting view. The rooms can also hold a good number of... More
0
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Room Tips
"I doubt there are bad rooms, of course, Park view is preferred and you want to be as far on the south end as..."
Read review
"Only objection to bathroom is that two sinks would have been nice. Certainly not a deal breaker though."
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"River view or central park your pick."
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"higher floor"
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