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Wyndham Midtown 45

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Wyndham Midtown 45
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841 Reviews from our TripAdvisor Community

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Showing 749: English reviews
New York City, New York
Reviewed 22 July 2013

I never write reviews, but this deserves one. 1: Booked this hotel because they said they had two double rooms next to each other - lie. 2: Our reservations were wrong when we arrived. - Even though I called to confirm the day before. (and asked if possible to have early check-in) 3: We dropped off our bags at 2pm...

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Helpful?
2Thank KLee01
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this review

We deeply regret the situation that transpired at the time of your arrival at the hotel. Please be assured that these circumstances were atypical and we hope you’ll accept our sincerest apologies for any inconveniences. We hope we can welcome you back in the future.

Florida
Reviewed 19 July 2013

This hotel advertisement, web page, wyndham reservation agent are missleading. Theblobby is very small. I had a very latE check on an had to wait outside or someone to help with my luggage. I had booked a one bedroom suite. The rooms are much smller than described. The bedroom is tiny. The bathroom is outside, in the living area. Everithing...

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Helpful?
1Thank maimonidesflorida
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this review

It's never our intention to have guests leave us feeling disappointed. While we are truly glad to know that you valued our convenient midtown location, we regret that your accommodations were not what you expected and for any inconvenience you may have experienced. We urge our guests to let us know if there is anything missing or disheartening that we...

Mexico City, Mexico
Reviewed 14 July 2013

There is something very positive of the hotel. People are just very nice, and they try to provide you with the right service. Unfortunately... 1. Elevator took 15 minutes to reach floor 28. Only Elevator 1 was working 2. Three times they tried to change the key to my room, it didn´t work. 3.. The phone besides the bed doesn´t...

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Helpful?
1Thank Jacques P
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this review

It’s the details that can make all the difference in a person’s stay and it’s disappointing to learn when someone leaves less than thrilled with some aspects of their stay. We sincerely regret any inconveniences you may have experienced. Thank you for sharing your experience and for your kind words about our staff, we hope to regain your trust to...

Malibu, California
Reviewed 10 July 2013

The suite was lovely, the view great, of both the river and the Chrysler building really good. Unfortunately they nearly killed me. I had asked for hypoallergenic bedding and when I checked in, the first thing the desk said to me, was not to worry all the bedding was hypoallergenic. I was having a fabulous trip and each day as...

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Helpful?
1Thank camopmom
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this review

It is truly disappointing to learn that your recent trip was not as you hoped it would be and your accommodations were not more to your liking. Providing warm, friendly service is truly importance to us. We truly apologize if your experience was anything different and will share your feedback with our associates as we are always trying to improve...

Reviewed 10 July 2013

Friendly staff and clean, comfortable, spacious rooms. It's rated 4-star which is pretty accurate for NYC, (it would be a 31/2 elsewhere but New York city has it's own standards). We were surprised to find a kitchenette- although we did not have any use for it, it was nice to buy our own water and keep it cool. Definitely get...

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Helpful?
4Thank MAnoteworthy
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this review

Thank you for sharing your point of view. We are so glad you found your overall stay at The Wyndham 45 Hotel to be a positive experience. Please know that your comments will be shared with our associates. We hope to see you again soon for a return visit.

Barcelona, Spain
Reviewed 8 July 2013

For travelers who need wifi, DO NOT stay in this hotel. It will never work, and they charge $15 a day. Hotel staff cannot help as they do not even attempt to assist or follow up. They will transfer you to their external provider and expect you to work it out with them. Service, what service? No warmth at all....

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Helpful?
3Thank truthbetold87
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this review

Thank you for taking the time to share your impressions of our Midtown Hotel. It is thoroughly disappointing to learn when a guests' stay does not live up to their expectations in all ways and, despite the change on guestroom accommodations, you were not impressed at every turn. It is always our hope that our guests have the best stay...

Singapore, null, Singapore
Reviewed 7 July 2013

I especially liked this hotel because of the room. Its a boutique hotel but you can see that they utilize the space very wisely and designed it very well. There was a living room and bedroom which was nice for a 1 week stay. The bathroom was a bit small. Very modern and trendy feelings without it being overwhelming. I...

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Helpful?
Thank Sarissa R
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this review

A trip abroad to New York City can be such an exciting experience! Thank you for sharing details regarding your stay with us at The Wyndham 45 Hotel. From your guestroom accommodations to our perfect midtown location and spectacular views, we couldn’t be happier to know you enjoyed your stay. Our associates strive to provide a memorable experience. It would...

Barrington
Reviewed 3 July 2013

Review collected in partnership with Wyndham Hotel and Resorts
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1Thank Rocco V
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this review

washington, dc
Reviewed 1 July 2013

My friends and I decided to take in a show on Broadway and after reading some of the reviews, I was a little skeptical, about the Wyndham Midtown 45 located at 205 West 35th Street (between 7th Ave & 8th Ave). We opted for the penthouse suite and I was pleasantly surprised by how nice the room was along with...

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Helpful?
Thank CityGirl614
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this review

Our staff's focus is personalized service and it is wonderful to know that you found our concierge to be so helpful. Many of our guests are always pleased to discover so many area attractions are within walking distance. Thank you so much for letting us know we met your expectations and we would love to welcome you back!

Ewing, New Jersey
Reviewed 30 June 2013

We had a horrible experience checking in, which made the whole experience that much worse. It took us an hour and a half to check in because somehow the front desk lost our pre-payment information. They were trying to get me to pay for a room I already paid for. Also, they had me down as staying for 1 night,...

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Helpful?
2Thank joydivisyon
Terrence J, Front Office Manager at Wyndham Midtown 45, responded to this review

Thank you for taking the time to share your impressions of our Midtown Hotel. It is thoroughly disappointing to learn when a guests' stay does not live up to their expectations. It's always our hope that our guests have the best stay possible and we apologize if we did not achieve that for you. We appreciate your candor.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Truly unique amongst New York City hotels, The Wyndham Hotel offers a stylish retreat in the heart of the city. Choose from suites with apartment style amenities including fully equipped kitchens and Manhattan skyline views. Located in Midtown Manhattan East neighborhood, just one block from Grand Central Station and within walking distance to the United Nations, Park, Madison and Fifth Avenues. The Wyndham Midtown 45 was designed by residential architect Costas Kondylis, with custom designed furniture by David Rockwell and state-of-the-art amenities throughout. The Wyndham is perfect for those looking to explore NYC! ... more   less 

Additional Information about Wyndham Midtown 45

Address: 205 E 45th St, New York City, NY 10017-3301 (Formerly The Alex Hotel)
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $234 - $637 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Midtown 45 3*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Jetsetter so you can book your Wyndham Midtown 45 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Alex Hotel New York City
The Alex
Hotel Style:
#68 Green Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Midtown 45 staff and other travellers.
28 questions
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Questions? Get answers from Wyndham Midtown 45 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great room with everything you need for a weekend or a week ”
 of 5 bubbles 752williamw, 18 Feb 2017 | Read review
“Higher floors avoid street sounds”
 of 5 bubbles billpizzaiolo, 26 Jan 2017 | Read review
“If you order a movie, you can only watch it once. It is not available to watch multiple times over any time period. The room we stayed in was fine. Not as small as I thought it would be. ”
 of 5 bubbles , 19 Jan 2017 | Read review
“Choose a high floor for the view”
 of 5 bubbles Jon_Hbg, 18 Jan 2017 | Read review
“Stay above the 20th floor if you're not from the city, quieter up there”
 of 5 bubbles 491carolynh, 18 Jan 2017 | Read review
5 of 5