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Refinery Hotel

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Traveller (1163)
Room & Suite (539)
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Overview
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop bar”(1,061 reviews)
“parker quinn”(121 reviews)
“bryant park”(311 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Rooftop Bar
Fitness centre
5 Star accommodation
All hotel details
Additional information
Offers from Refinery Hotel
Hotel deals
Offers from Refinery Hotel
Hotel deals
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Reviews (4,705)
Filter reviews
4,376 results
Traveller rating
3,294
773
224
56
29
Traveller type
Time of year
LanguageEnglish
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3,294
773
224
56
29
Show reviews that mention
All reviewsrooftop barparker quinnbryant parkhat factorythe empire state buildingcupcakesnew yorkmagnolia bakerygreat hotellive jazzhardwood floorsboutique hotelhotel gueststimes squaregreat boutiquecomfortable bedsstreet noise
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1 - 5 of 4,376 reviews
Reviewed today via mobile

I’ve had the pleasure of staying at this property twice in the last six months and had outstanding each visit. While the hotel is excellent, the people are what make your experience memorable. In fact, their service is not common in NY - I find...More

Thank Catebull
Hotel's Favourite
Reviewed February 20, 2018

This is our second time staying at The Refinery and will certainly not be the last. The service and rooms are impeccable. The staff are very professional and friendly. We felt pampered by our stay. From our dinner at Parker & Quinn to our rooftop...More

Review collected in partnership with this hotel
7  Thank GIZMODONNA
Response from Eric_Refinery, General Manager at Refinery HotelResponded February 22, 2018

GIZMODONNA, wow! On behalf of the entire Refinery Team, I offer you my deepest thanks for your heartfelt review! We are humbled to have secured your faith and loyalty in our product and service, and cannot wait to welcome you back home!

Reviewed 2 days ago

I recently stayed at the Refinery for three days while attending a conference in NYC. I love this hotel. What a gem! From the courteous hotel staff to the personal uniquely clad bellmen to the bartenders at the downstairs bar, everything exceeded my expectations. I...More

Review collected in partnership with this hotel
Thank ZeeVeeRay
Response from EricF3522, General Manager at Refinery HotelResponded yesterday

Thank you, ZeeVeeRay, for the perfect review! We're elated that you had such a wonderful stay during your conference in NYC. Your compliments for our downstairs bar and wonderful team members are very appreciated. We will be sure to let the staff know that they...More

Reviewed 2 days ago via mobile

We booked this hotel because it was considered boutique, had a rooftop terrace and had a proper family room with a double-double combination, i.e. the other bed wasn’t a temp or z-bed. The bellhops are great in this place, really friendly and helpful. Reception staff...More

Thank GroverUK
Response from EricF3522, General Manager at Refinery HotelResponded yesterday

We appreciate you taking the time to share your feedback with us, Grover. We're disappointed your stay with us has been anything less than ideal. While we're glad you found our team to be helpful and friendly we regret that our accommodations at the bar...More

Reviewed 3 days ago

my sister and i have been to the refinery many, many times over the last 4 years. In fact, since we discovered the refinery, it is the only place in manhattan that we stay! We love the location and love to stay in one of...More

Thank holly u
Response from EricF3522, General Manager at Refinery HotelResponded yesterday

We're thrilled you and your sister had yet another wonderful experience with us, Holly. We strive to provide our guests with only the most comfortable of visits and your praise for our spacious and stylish rooms lets us know we're succeeding. That's what we like...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Bar/Lounge
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
197
Price range
US$324 - US$728 (Based on Average Rates for a Standard Room)
Location
United States > New York > New York City > Midtown / Garment District / Manhattan
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
197
Price range
US$324 - US$728 (Based on Average Rates for a Standard Room)
Location
United States > New York > New York City > Midtown / Garment District / Manhattan
Photos
Traveller (1,163)
Room & Suite (539)
Dining (43)
Pool & Beach (1)
Amenities (11)
Business Centre & Event Rooms (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Questions & Answers
Ask a question
Chloegoestravelling
September 15, 2018|
AnswerShow all 5 answers
Response from cala2502 | Reviewed this property |
Hi, the complimentary wine hour is running. There is also complimentary coffee in the the morning.
1
Vote
Lucy W
May 14, 2018|
AnswerShow all 2 answers
Response from GroverUK | Reviewed this property |
No one under the age of 21 is allowed in either bar after 6pm
0
Votes
zstone
May 8, 2018|
AnswerShow all 2 answers
Response from sam23sam | Reviewed this property |
Yup
0
Votes
Room Tips
"HIGH floor if available but rooms may only to to 12th floor"
Read review
"take any uppoer floor rooms away from 38th Street."
Read review
"Ask for what you want. If they have it, the staff will happily hook you up!"
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"Do not ask for a quiet room!"
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