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Refinery Hotel

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Traveller (1210)
Room & Suite (542)
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Overview
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63 West 38th Street, New York City, NY 10018-3818 See on map
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Rooftop Bar
Fitness centre
5 Star accommodation
Additional information
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Offers from Refinery Hotel
Special Price:Save up to 20% off!!
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,784)
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4,453 results
Traveller rating
3,349
791
226
57
30
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LanguageEnglish
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3,349
791
226
57
30
Show reviews that mention
All reviews rooftop bar parker quinn bryant park hat factory the empire state building cupcakes new york magnolia bakery great hotel live jazz hardwood floors boutique hotel hotel guests times square great boutique comfortable beds street noise
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1 - 5 of 4,453 reviews
Reviewed yesterday

The refinery is a great hotel. It's beautifully decorated, with a nice restaurant and 2 bars. The rooftop bar has very cool views of the city. Very clean and service was excellent. Only went for 1 night but wish I could have stayed more nights.

Review collected in partnership with this hotel
Thank Anna L
Hotel's Favourite
Reviewed February 20, 2018

This is our second time staying at The Refinery and will certainly not be the last. The service and rooms are impeccable. The staff are very professional and friendly. We felt pampered by our stay. From our dinner at Parker & Quinn to our rooftop...More

Review collected in partnership with this hotel
8  Thank GIZMODONNA
Response from Eric_Refinery, General Manager at Refinery HotelResponded February 22, 2018

GIZMODONNA, wow! On behalf of the entire Refinery Team, I offer you my deepest thanks for your heartfelt review! We are humbled to have secured your faith and loyalty in our product and service, and cannot wait to welcome you back home!

Reviewed 4 days ago

When we entered the lobby on arrival we were met with the overpowering scent of joss-sticks! Took me back a few decades! Our room was on the 9th floor and had a total of 5 large windows on two sides of the room, with views...More

1  Thank Linda C
Response from EricF3522, General Manager at Refinery HotelResponded 3 days ago

We appreciate you taking the time to leave your feedback, Linda. We're deeply disappointed to hear about the challenges you encountered during your stay with us, and that we couldn't better accommodate you. We regret that the noise levels in your room inconvenienced your sleep,...More

Reviewed 5 days ago

We stayed in The Refinery for the 2018 New York Marathon and were looked after so well by all the team, from very early pre marathon breakfast and room treats to a lovely post run drink in the rooftop bar. Wonderful attentive staff at all...More

Thank dani-girasole
Response from EricF3522, General Manager at Refinery HotelResponded 4 days ago

Thanks for the amazing review, Dani! We're delighted to hear about the outstanding stay you had with us! It's wonderful that our team provided you with attentive service, and that you appreciated our comfortable rooms. We look forward to welcoming you back soon for another...More

Reviewed 6 days ago

This is definitely a high quality place. The people who work there are very hipster and I quite like that. They are quick, but very courteous and well run. The rooms are surprisingly spacious and fit two queen beds very comfortably in the room. It's...More

Thank Stephen H
Response from EricF3522, General Manager at Refinery HotelResponded 5 days ago

Thanks for the 5/5 review, Stephen! It's wonderful you had an amazing time with us! We're thrilled you appreciated our efficient service and spacious rooms, along with our top-notch location. We look forward to welcoming you back soon for another outstanding experience! Eric Foley General...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Bar/Lounge
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
197
Price range
US$298 - US$754 (Based on Average Rates for a Standard Room)
Location
United States > New York > New York City > Midtown / Garment District / Manhattan
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
197
Price range
US$298 - US$754 (Based on Average Rates for a Standard Room)
Location
United States > New York > New York City > Midtown / Garment District / Manhattan
Photos
Traveller (1,210)
Room & Suite (542)
Dining (43)
Pool & Beach (1)
Amenities (11)
Business Centre & Event Rooms (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Questions & Answers
Ask a question
Chloegoestravelling
September 15, 2018|
AnswerShow all 6 answers
Response from cala2502 | Reviewed this property |
Hi, the complimentary wine hour is running. There is also complimentary coffee in the the morning.
1
Vote
Lucy W
May 14, 2018|
AnswerShow all 2 answers
Response from GroverUK | Reviewed this property |
No one under the age of 21 is allowed in either bar after 6pm
0
Votes
zstone
May 8, 2018|
AnswerShow all 2 answers
Response from sam23sam | Reviewed this property |
Yup
0
Votes
Room Tips
"Not sure if it's possible to advise re noise in rooms - possibly ask for a room on higher floors??"
O7085SHlindac
4 days ago
Read review
"great service"
Happiness49780786808
1 week ago
Read review
"location is the best"
Guspianist
3 weeks ago
Read review
"It is well worth the extra money to upgrade to a Deluxe room as they are very spacious."
jameshU1262ZB
3 weeks ago
Read review
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