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2018-01-28 2018-01-29
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    Holiday Inn Express Manhattan Midtown West

    538 W 48th St, New York City, NY 10036-1102
    +1 877-859-5095
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    2018-01-28 2018-01-29
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    Savings alert: 30% below average rate

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    US$107
    US$93
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    Traveller (283)
    Room & Suite (141)
    Dining (41)
    Overview
    • Excellent34%
    • Very good49%
    • Average13%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “hell's kitchen” (48 reviews)
    “times square” (117 reviews)
    “new york” (126 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,120)
    There are newer reviews for Holiday Inn Express Manhattan Midtown West
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    11 - 15 of 707 reviews

    Reviewed 4 weeks ago

    Stayed Dec 11 to 14. This was my second visit this year. On arrival I was greeted by Susana McCoon, the GM I think. Wonderfully efficient, friendly and proactive. All my details were at hand and all I did was sign a form, before getting...More

    Thank JA-From-Sydney
    Response from Susana M, General Manager at Holiday Inn Express Manhattan Midtown WestResponded 4 weeks ago

    Dear JA-From -Sydney, Thank you for taking the time to share your stay experience with us! We are absolutely delighted to hear that your overall stay was to your expectations and that you enjoyed our amazing location and our award winning customer service for the...More

    Reviewed 11 December 2017 via mobile

    It's an economic hotel, so basically, you get what you pay. However, there are still some good things about this hotel. 1. It's located in a relatively quiet neighborhood. If you don't mind walking for a few blocks to take the subway, or transportation is...More

    Thank taipeibear
    Response from Susana M, General Manager at Holiday Inn Express Manhattan Midtown WestResponded 13 December 2017

    Dear taipeibear, Thank you so much for sharing your feedback with us! We are glad that you enjoyed our hotel and awesome team! We hope that our amazing location, extraordinary service and adventurous city leaves you wanting to return to experience another magnificent stay experience!...More

    Reviewed 9 December 2017

    Location, location, location. To discover Manhattan you need to be well positioned and better than this you do not get. Half a block off a major Ave and 15 minute walk from many New York Landmarks. Being on 48th street was perfect for our walking...More

    Thank Antonio d
    Response from Susana M, General Manager at Holiday Inn Express Manhattan Midtown WestResponded 13 December 2017

    Dear Antonio d, Thank you for your great 4 star review! We are delighted to hear that your experience with us was "A perfect New York Base"! We are also happy to hear that you loved our location (definitely ideal if you are interested in...More

    Reviewed 7 December 2017

    My daughters and I are coming to this hotel for this weekend. We are very excited. We don't come to NYC very often. I called the hotel yesterday and requested a room with low noise and if possible, with a nice view. They did change...More

    1  Thank Roseann L
    Response from Susana M, General Manager at Holiday Inn Express Manhattan Midtown WestResponded 13 December 2017

    Dear Roseann L, Thank you for taking the time to share your review with us! We are disheartened to hear that you stay had a few hick ups. We apologize that you were unaware of the additional fee for an upgraded room type. Typically we...More

    Reviewed 6 December 2017

    The good - Bed was comfortable, room comparable size to others in NYC, good location, room was not street-side so that was helpful. Good deal compared to other rooms in Manhattan. Free breakfast is always a plus. The disappointing - We got a discounted rate...More

    Thank JL185
    Response from Susana M, General Manager at Holiday Inn Express Manhattan Midtown WestResponded 7 December 2017

    Dear JL185, Thank you for taking the time to share your review with us! We are disheartened to hear that your stay during a very special time was not to your expectations. We will discuss you experience with our team so that we may exceed...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$108 - US$389 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #92 Family Hotel in New York City
    • #160 Business Hotel in New York City
    • #193 Romantic Hotel in New York City
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 179
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Orbitz, HotelsforEveryone, Hotwire, Travelocity, Cheap Tickets, HotelQuickly, TripOnline SA, getaroom.com and Cancelon so you can book your Holiday Inn Express Manhattan Midtown West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Hell's Kitchen / Manhattan
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    Traveller (283)
    Room & Suite (141)
    Dining (41)
    Pool & Beach (1)
    Hotel & Grounds (195)
    Bathroom (20)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Ask a question
    Questions & Answers
    KayOversweet
    8 January 2018|
    AnswerShow all 4 answers
    Response from skiersuk | Reviewed this property |
    yes i think so
    0
    Votes
    attractionvisitor
    27 December 2017|
    AnswerShow all 8 answers
    Response from 108harveym | Reviewed this property |
    Yes, you still get free breakfast. You just do not get any reward points for a Holiday Inn stay because you did not book thru Holiday Inn site.
    1
    Vote
    Sprinkleofgracie
    10 October 2017|
    AnswerShow all 7 answers
    Response from susanhoney | Reviewed this property |
    Yes they're fine!!
    0
    Votes
    Google Translation
    Room Tips
    "If you're okay with not having a view, inside rooms and/or higher floors will help"
    Read review
    "North facing rooms are best."
    Read review
    "Do not get a room on the first floor."
    Read review
    "we were on level 4 ,room 417 not much of a view ,my son was in room 402 main street view"
    Read review
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