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JW Marriott Essex House New York

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JW Marriott Essex House New York
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1,605 Reviews from our TripAdvisor Community

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Houston, Texas
Reviewed yesterday NEW

We booked a park view room for our trip to NYC. Upon arrival they said we would get an upgrade to a much nicer room. Well the room was a handicapped accessible room so definitely larger but it was on the back side of the hotel with a view of another building. While the more spacious room was nice, we...

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Helpful?
Thank travelingcleo
Nashville, Tennessee
Reviewed 3 days ago NEWvia mobile

I took my mom to New York city for Christmas and we stayed at the JW Marriott Essex House and we absolutely loved it ! From location to the quality of service we received. You're across from Central Park and minutes walking to Times Square . There's a Rays pizza within walking distance too . That was a plus :)...

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Thank fabiano2017-nash
Fishers, Indiana
Reviewed 4 days ago NEWvia mobile

We had a great, inexpensive 2 night stay here using Marriott points. We were assigned a 6th floor room overlooking Central Park. What a blessing! The Essex House served as a great base for us to enjoy the city. We also found a small mom & pop pizza place just outside the south entrance that was convenient, tasty and relatively...

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Thank DMJA21
Boston
Reviewed 4 days ago NEW

I wrote an email to the GM on Monday morning following my stay on Saturday night. I have still received no response to my complaints. My husband and I are Platinum members so this is extremely disappointing. The level of service at this location is barely a 2 on a scale of one to 10. They do an injustice to...

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Thank murrayjjmk
apex
Reviewed 1 week ago

I travel all the time. In fact I have probably spent more nights in hotels than in my own home. Most of the time this is for business - this time it was an indulgent trip to New York with my 2 sisters to celebrate my birthday. To start off the staff went out of their way to spoil me...

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Helpful?
Thank ApexMagpie
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear ApexMagpie, It is wonderful reading your latest review. We are pleased you decided to share your birthday with us and are thrilled we were able to make your trip so spectacular. Our staff strives to make our guests feel welcomed and appreciated, and we will pass along your kind words to Dolores. It is excellent you and your sisters...

Raleigh
Reviewed 1 week ago via mobile

This was a girl's trip to celebrate my sister's birthday. When the hotel heard it was a special birthday they upgraded us to a magnificent suite and sent up bubbly and birthday cake. We couldn't have asked for more! The hotel is beautifully decorated, the food very good and the service friendly while being everything you would expect of a...

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Helpful?
Thank Anita J
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Anita J, Thank you for sharing this fantastic review. We are thrilled to read you and your sisters found the trip so wonderful. Our aim is to make our guests feel welcomed and special, and we enjoy hearing you appreciated the upgrade and birthday treats. We are delighted to know you found our hotel beautiful, the food and service...

Warner Robins, Georgia
Reviewed 1 week ago via mobile

The hotel is very nice down stairs. The food is very good as well. My room was a different story. Attached is a picture of the mold in my shower and the broken drain. The bed was OK and the furnishings dated. I think you can find better accommodations in NYC for the price.

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Thank UTABeast
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear UTABeast, Thank you for taking the time to share your review. While we are delighted knowing you enjoyed our Art Deco public spaces and delicious dining options, we are concerned by your description of your guest room. We encourage you to contact us directly to speak further about these shortcomings. We hope to restore your faith in our hotel.

Everywhere
Reviewed 2 weeks ago

My wife and I stayed there the week of January 21. We had a lovely stay and really enjoyed our beautiful accommodations. We want to send out a big thank you to Etienne who was extremely kind and helpful dealing with our situation. His kindness and friendliness is greatly appreciated! We were there to celebrate our 10th anniversary and Etienne's...

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Thank ER_Travel2
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear ER_Travel2, 
Thank you for this excellent review. We are delighted you chose to share your 10-year anniversary with us. It is wonderful you found the accommodations enjoyable. To know our staff worked so hard to make this a memorable stay is fantastic as well. We will share your glowing remarks with Etienne and the rest of our team. We...

Royal Oak, Michigan
Reviewed 2 weeks ago

Our room was lovely even though it was booked through Expedia (3rd floor), but nicely designed. Best to ask for a quiet room and not near the garbage pick-up location. Even with that, we liked it! Very comfortable bed. The concierge, Mike, was very helpful on a number of occasions. We liked the location. Did not eat there for breakfast,...

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Thank meredith w
Sara S, Manager at JW Marriott Essex House New York, responded to this review

ear meredith w, We are delighted to read about your experience. It is excellent that you found the room lovely, well-designed, and comfortable. We are happy to hear that Mike was so helpful, and we will pass along your comments. With so much to do in New York City, it is wonderful that our location was able to provide access...

Reviewed 3 weeks ago via mobile

My wife and I stayed here for 22nd wedding anniversary and had a great time. The staff and concierge were terrific. It directly across from Central Park and easy access to the theaters and Tim Square. We got upgraded to a suite over looking the park, it was great. We will be back.

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Helpful?
Thank rgillmor
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear rgillmor, Thank you for sharing your trip. Anniversaries are wonderful occasions, and we are thrilled you chose to share yours with us. It is fabulous to hear you took advantage of our location near Central Park and other NYC attractions, and we are delighted that our staff treated you so well. We look forward to your next visit.

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This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 

Additional Information about JW Marriott Essex House New York

Address: 160 Central Park S, New York City, NY 10019-1502
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $422 - $1,013 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — JW Marriott Essex House New York 3*
Number of rooms: 515
Reservation Options:
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex
Hotel Style:
#131 Romantic Hotel in New York City
#144 Business Hotel in New York City
#191 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Essex House New York staff and other travellers.
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Questions? Get answers from JW Marriott Essex House New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fireplaces in suites are fake...they are just a decoration. Misleading in pictures.”
 of 5 bubbles murrayjjmk, 17 Feb 2017 | Read review
“We had a partial park view - believe a park view on a high floor would have been even better”
 of 5 bubbles ApexMagpie, 13 Feb 2017 | Read review
“Try to get a view of the Park”
 of 5 bubbles ER_Travel2, 5 Feb 2017 | Read review
“Ask for a quiet room away from the garbage collection area on 58th Street.”
 of 5 bubbles meredithw22, 1 Feb 2017 | Read review
“Interior rooms are quiet and rooms facing the Park for the view.”
 of 5 bubbles MarbleheadFamily, 26 Jan 2017 | Read review
5 of 5