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JW Marriott Essex House New York

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1,663 Reviews from our TripAdvisor Community

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Cape Town Central, South Africa
Reviewed 5 days ago NEWvia mobile

The location of this hotel is superb if you want to be out of the bustle. When I stay in NYC by myself on business I prefer to be lower down town closer to Time Square but this trip was a treat for me and my wife and I booked a suite at Essex House with a view onto Central...

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Helpful?
Thank LesRuhrmund
Wrentham, Massachusetts
Reviewed 1 week ago NEW

My husband and I are frequent visitors to New York. We have a daughter who lives there. On our last visit we decided to treat ourselves and stay at the Essex House on Central Park South. But we were disappointed right from the start. The room they gave us was small. I think it was really a single. It had...

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Helpful?
Thank sandylemieux72
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear sandylemieux72, Thank you for your review and for choosing to visit JW Marriott Essex House. It concerns us to know your expectations were not met during your visit to our Manhattan hotel. We regret any shortcomings you noticed in terms of housekeeping, amenities or any of our dining options. Please do not hesitate to contact us directly if you...

Fort Worth, Texas
Reviewed 1 week ago

My husband and I stayed here with our daughter who had just had brain surgery at NY Presbyterian. We had been staying in another location for two weeks closer to the hospital and came to the Essex House for our last night in NYC before heading home. We were exhausted and emotionally spent when we arrived. Walking into a Marriott...

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Helpful?
Thank Leslie T
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Leslie T, Thank you for taking a moment to review your visit to New York. We sincerely hope your daughter’s procedure went as planned and that she is on her way to a full recovery. It is fantastic to hear that our front desk staff provided the compassion that you and your husband so greatly deserved. Please do not...

Atlantic Beach, Florida, USA
Reviewed 1 week ago

The Essex House is a very nice hotel in a superb location. Paid a little extra for a view of Central Park and it was totally worth it. Rooms are plenty large for NYC and have nice TVs and amenities (although no coffee). I stayed on points so hard to assess overall value. To the disappointments...as a Marriott platinum member...

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Helpful?
Thank Uncleputter
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Uncleputter, Thank you for taking the time to detail your experience at JW Marriott Essex House. We appreciate your loyalty to Marriott and your choice to join us in Manhattan. It was our pleasure to welcome you to our hotel, and we are happy to hear you enjoyed your experience. We are concerned to know our housekeeping service was...

Glen Ellyn, Illinois
Reviewed 1 week ago

We have stayed many times in New York both in hotels and apartments through airbnb. Our stay this weekend at the JW Marriott Essex House exceeded our expectations! From the time we checked in, (Melvin at the front desk was so warm and welcoming) to each time we returned out after sightseeing as well as each morning at breakfast (at...

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Helpful?
Thank jennlarra
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear jennlarra, We appreciate your review and your choice to stay at JW Marriott Essex House. It is wonderful to discover that your visit exceeded expectations from the moment you arrived to the time of your departure. Your kind words will be passed along to Melvin and the rest of our dedicated team. We are thrilled to know you plan...

Reviewed 1 week ago

We stayed here for 6 nights and it was perfect for what we needed, the location was great being right opposite Central Park and two blocks from 5th avenue and broadway and it is right by the subway. When we arrived our room was quite noisy as it was by some kind of vents so I called reception and they...

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Helpful?
Thank Stacey N
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Stacey N, Thank you for taking the time to review your stay at JW Marriott Essex House. It was our pleasure to welcome you to New York, and we are thrilled you enjoyed your six-night stay. We are pleased to discover you appreciated our unbeatable location as well as our friendly staff. We are grateful your feedback regarding our...

Bangkok, Thailand
Reviewed 1 week ago via mobile

The hotel is in good location, just next to the central park and subway lines. The service, facilities, and staff are as nice as ot should be for Marriott. However, there are smth I don't like about this hotel, compared to the price, e.g. 1) Even next to central park, but the rooms has no park view 2) No free...

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Helpful?
Thank Nhoom
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Nhoom, We appreciate your helpful review. It is lovely to know you appreciated our location as well as our friendly staff. We are concerned knowing your expectations were not met by our Executive Lounge or by the view from your room. If there is ever anything we can do to make you more comfortable, we encourage you to contact...

Boston, Massachusetts
Reviewed 1 week ago

We were satisfied with our 3 night stay. There is renovation (or maintenance) going on, so you have to walk through scaffolding at the entrance, and on the roof where some rooms overlook Central Park. Everyplace needs periodic maintenance. However, Management should have given us a heads-up that workers might be going up and down on a moving platform immediately...

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Helpful?
Thank Veteran-Traveler55
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear Veteran-Traveler55, We are grateful for your helpful feedback and your choice to stay with us while you were in New York. We are pleased to know you enjoyed your three-night stay thanks to our attentive staff and central location. It is lovely to know Alicia handled any issues you faced both efficiently and professionally. We will pass your praises...

Liverpool, United Kingdom
Reviewed 1 week ago

Fantastic staff at ths hotel, just superb every single one of them. The bedrooms are huge with the most comfortable beds I have ever slept in . This is one hotel I would definitely return too in a superb position opposite central park

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Thank blueforever4
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear blueforever4, Thank you for your kind words regarding your stay. We are pleased to hear you enjoyed our spacious rooms and our spectacular location. We hope you will return for another fantastic visit in the near future.

Philadelphia, Pennsylvania
Reviewed 1 week ago

This is honestly my favorite Marriott property (that I have been to so far at least). I came here for my birthday weekend and was upgraded from a Manhattan view suite to a deluxe Manhattan view suite. In a prior stay I stayed in a regular Manhattan View Suite and the difference is that you trade a kitchen for a...

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Helpful?
Thank GentlemanlyScholar
Sara S, Manager at JW Marriott Essex House New York, responded to this review

Dear GentlemanlyScholar, We greatly appreciate your kind review and your choice to stay with us for your birthday celebrations. We are proud to provide a comfortable spot for you to relax between activities in the city. It was our pleasure to upgrade you to our Deluxe Manhattan View Suite, and we are elated to hear you enjoyed this switch. Furthermore,...

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Staying in Midtown

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Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 

Additional Information about JW Marriott Essex House New York

Address: 160 Central Park S, New York City, NY 10019-1502
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $546 - $1,071 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — JW Marriott Essex House New York 3*
Number of rooms: 515
Reservation Options:
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex
Hotel Style:
#130 Romantic Hotel in New York City
#143 Business Hotel in New York City
#190 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Essex House New York staff and other travellers.
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Questions? Get answers from JW Marriott Essex House New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Def request or pay up for a view of the park”
Uncleputter, 17 Apr 2017 | Read review
“Higher floors have better views. Also, deluxe Manhattan view = 1.5 baths”
GentlemanlyScholar, 13 Apr 2017 | Read review
“Best get a room at another hotel”
150matthew, 11 Apr 2017 | Read review
“Cell phone reception is horrible throughout the building unless you stand by a window ...”
Techvestco, 10 Apr 2017 | Read review
“Avoid 2505 unless you want a super firm bed, complete with its own plywood support!”
  • Room 2505 Bed - Worst Marriott Sleep of my Life!
joehA3597MG, 26 Mar 2017 | Read review
5 of 5