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JW Marriott Essex House New York

JW MarriottUS$379*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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1,663 Reviews from our TripAdvisor Community

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Showing 1,467: English reviews
Lambertville, New Jersey
Reviewed 30 August 2014 via mobile

This is my second time trying the JW Essex House. It's has once again disappointed. The overall up keep is dates and needs attention. Our room had no outlets in the bathroom. I called House Keeping twice for extra pillows (which is in my Platinum profile) and never received them. The sinks in the bathroom and bath run did not...

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Helpful?
Thank Papaof4
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Papaof4, Thank you for your honest feedback, and we are disappointed to hear your visit was not up to your expectations or the typical JW standards. Our goal is to provide our guests with an inviting atmosphere where you can be yourself. We regret your experience had issues with water drainage in the bathrooms and uncomfortable bedding. In the...

Los Angeles, California
Reviewed 26 August 2014

The Essex House is one of those lovely NYC legacy properties. The lobby maintains a classic look, with modern accents and details. The Good: Staff was great, room was comfortable, nice amenities, and proximity to Times Square is great - you're very close, yet completely tucked away. The Rubs: While comfortable, the rooms are small and pricey. Definitely a luxury...

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Helpful?
2Thank Kristen J
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Kristen J, Thank you for taking the time to review your recent stay at the JW Marriott Essex House. It was our pleasure to serve you and share all of the little details that make our hotel a beloved New York icon. As you mentioned, our location is unparalleled, with beautiful Central Park across the street and Times Square...

Denver, Colorado
Reviewed 26 August 2014

So finding a 2 bed place in NYC is tough so you generally have to get a suite. The suites are nice here, and the staff and concierge are outstanding. This is also one of the only hotels I could find that has babysitters and 24 hours message available. Also you are not going to get a better park location....

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Helpful?
1Thank Michael C
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Michael C, Thank you for reviewing your recent stay. It’s wonderful to know you found the perfect accommodations for your family as well as convenient babysitting services for your little ones. We’re also pleased to hear our staff was outstanding in every aspect of your visit. While we try to provide our guests with a great value at all...

Reviewed 24 August 2014 via mobile

I'd like to give them non-star I booked room for 2 adult and 1 kid And they gave me room for 1 person!! I asked them to change it because it's really small we couldn't move no place for our bugs it's really small .. Then they said we 're fully booked sorry !!!

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Helpful?
1Thank Hamad A
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Hamad A, We appreciate your feedback and for choosing to stay at the JW Marriott Essex House. However, we are disappointed to hear your stay didn’t meet your expectations. When booking on our website, guests are always informed of the maximum occupancy of each room or suite. For our standard room, maximum occupancy is two guests. Generally we are...

n tonawanda
Reviewed 23 August 2014

Nestled directly across the street from Central Park, centrally located what ever one wishes to do in the big apple. Ten minute walk to the amazing Time Square. If you are into shopping this hotel is located several blocks from 5th Avenue were all the designers have their flagship stores. Hotel is very historic the rooms are spacious for NY...

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Helpful?
Thank iecNTonawanda
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear ieCNTonawanda, We appreciate your visit and for taking the time to review your stay at the JW Marriott Essex House. We are pleased to hear you found your room comfortable and enjoyed the Central Park views. It sounds like you had a wonderful time both in the hotel and the surrounding area, and it’s great to know you received...

Dallas, Texas
Reviewed 22 August 2014

I booked our room on line with Marriott. Many rooms were offered, king size, queen size, park view, suite, etc. I booked the category offered as a bonus to reward program members. However, it was not a reward benefit,it was just the lowest priced room in the hotel. Stupidly I thought if I did not select "park view" our view...

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Helpful?
2Thank cescheig
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear ceschieg, Your feedback is greatly appreciated. As you know, our hotel features a wide variety of rooms and suites, and not all accommodations feature views of Central Park. We sincerely apologize for failing to meet your expectations with your first room, but we’re pleased to know it worked out in the end. Rest assured your concerns have been heard,...

marleasil
Reviewed 22 August 2014

My folks enjoyed three nights at the Essex House this week celebrating their 85th birthdays. A fabulous stay! The staff provided outstanding service; truly going out of their way to ensure that every detail was perfect. Everyone was wonderful and a special thanks to Anna and Fatima in Guest Relations. My folks have stayed at 5 star hotels all over...

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Helpful?
Thank marleasil
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Marleasil, Thank you for your feedback. It was our pleasure to welcome your parents to our hotel and provide them with a memorable birthday experience. We are pleased to hear everyone had a wonderful time and enjoyed both the accommodations and fabulous location. We will happily pass on your thanks to Anna and Fatima. Thanks again—we hope to see...

Ireland
Reviewed 21 August 2014

We have just returned from 5 nights at the Essex House. We arrived quite late (midnight) after a delayed flight. Check-in, was perfunctory and neither particularly friendly nor welcoming. We had booked a standard room and that is what we got, I get the impression that Marriott status doesn't mean much at this hotel! The room was fine with the...

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Helpful?
Thank Neiltoo
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Neiltoo, Thank you for your honest feedback on your recent five-night stay at the JW Marriott Essex House. We pride ourselves on offering exceptional customer service, and always hope to provide more than a perfunctory service at check-in and checkout. In the future, you can expect a friendlier greeting and farewell. Other than those brief missteps, it sounds like...

Rabat
Reviewed 19 August 2014

A perfect place, a great view on Central Park, thank you so Much to Lauren Berger Collection who offers the opportunity to stay in her rooms in this hotel. Do not hesitate if you stay in New York, go to the Marriott Essex House.

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Helpful?
Thank Sebastien B
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear Sebastien B, We are pleased to hear you enjoyed great views and found our hotel to be the “perfect place” during your time in NYC. It’s an honor to receive your recommendation, and we look forward to seeing you again soon at the JW Marriott Essex House. Sincerely, Maria F.

Guatemala City, Guatemala
Reviewed 19 August 2014

Location: EXCELLENT; across the street from Central Park (South). Many restaurants and small shops at walking distance on 7th Avenue. Friendly staff. Nice, comfortable, clean and spacious rooms. I would stay here again and again!

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Helpful?
Thank Vera C
Maria F, Manager at JW Marriott Essex House New York, responded to this review

Dear VeraC28, We appreciate you taking the time to review your recent stay at the JW Marriott Essex House. It was our pleasure to welcome you and assist in creating a special, memorable experience. We look forward to serving you for years to come! Sincerely, Maria F.

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07/05/2017 08/05/2017
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Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Since opening its doors in 1931, the JW Marriott Essex House New York has served as an iconic Central Park hotel, delivering exceptional experiences for its guests. This New York luxury hotel welcomes you with contemporary guestrooms and suites – many affording views of Central Park – that offer distinctive amenities and the latest in technology. ... more   less 

Additional Information about JW Marriott Essex House New York

Address: 160 Central Park S, New York City, NY 10019-1502
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $554 - $1,069 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — JW Marriott Essex House New York 3*
Number of rooms: 515
Reservation Options:
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Also Known As:
Jumeirah Essex House Hotel New York City
Jumeirah Essex Hotel
Hotel Jumeirah Essex
Hotel Style:
#130 Romantic Hotel in New York City
#143 Business Hotel in New York City
#190 Family Hotel in New York City
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Questions & Answers

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Questions? Get answers from JW Marriott Essex House New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Def request or pay up for a view of the park”
Uncleputter, 17 Apr 2017 | Read review
“Higher floors have better views. Also, deluxe Manhattan view = 1.5 baths”
GentlemanlyScholar, 13 Apr 2017 | Read review
“Best get a room at another hotel”
150matthew, 11 Apr 2017 | Read review
“Cell phone reception is horrible throughout the building unless you stand by a window ...”
Techvestco, 10 Apr 2017 | Read review
“Avoid 2505 unless you want a super firm bed, complete with its own plywood support!”
  • Room 2505 Bed - Worst Marriott Sleep of my Life!
joehA3597MG, 26 Mar 2017 | Read review
5 of 5
JW Marriott
US$379* /night
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AMOMAUS$438
Booking.comUS$379
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Prices are for 1 room, 2 adults
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