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The Towers at Lotte New York Palace

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Traveller (555)
Room & Suite (473)
Dining (77)
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Overview
  • Excellent85%
  • Very good10%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“pomme palais”(44 reviews)
“anna marie”(34 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
5 Star Hotel
All hotel details
Additional information
Offers from The Towers at Lotte New York Palace
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Offers from The Towers at Lotte New York Palace
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Reviews (1,302)
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1,189 results
Traveller rating
1,031
104
35
11
8
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LanguageEnglish
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1,031
104
35
11
8
Show reviews that mention
All reviewspatrick's cathedralpomme palaisanna mariecorner suitenew yorkrockefeller centerthe main hotelroom serviceexecutive suiteguest experiencemadison avenuebeautiful roomfour seasonscentral parkthe entire stafffavorite hotelamazing hotel
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1 - 5 of 1,189 reviews
Reviewed yesterday via mobile

Perfect for a wedding weekend in the city. Ask for Lily. She'll make your stay smooth. Nice service and great location. View of the cathedral from the suite was extraordinary. Wedding guests were impressed.

Thank Sean R
Reviewed yesterday

We have been staying at this beautiful hotel got the last 20 years. It gets better every time! We just celebrated our 48th Wedding Anniversary (2 nite stay) and was treated like royalty . Clara Law was amazing! Just so wonderful and so very helpful!...More

Thank Jackie G
Reviewed yesterday

Having stayed at many hotels in New York for work, I've seen my fair share of small rooms with views of brick walls. The rooms were extremely spacious and well appointed, tons of closet space, and a nice bathroom. The bed was also one of...More

Thank DianaR5
Reviewed yesterday

This hotel is fabulous and the suit I stayed in has no fault. The hotel location is great too, you can walk to all the major stores in the area. The staff are helpful and professionals. I will certainly stay there again when I visit...More

Thank A Q
Reviewed 5 days ago via mobile

Beutiful hotel, great room amazing customer service. Everthing from the warm welcomes to the helpful staff. Thank you so much Rachel Greenwald for an amazing stay. P.S. Steven Cohen the magician is a must see.

Thank miamibagel
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$476 - US$1,280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in New York City
#10 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$476 - US$1,280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in New York City
#10 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (555)
Room & Suite (473)
Dining (77)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
JennyandRoss
March 6, 2018|
AnswerShow all 3 answers
Response from nypalace | Property representative |
Dear JennyandRoss, Thank you for your question! Yes, all our rooms are equipped with a hairdryer. We look forward to welcoming you to New York City! All the Best, Lotte New York Palace Team
0
Votes
Christian L
January 17, 2018|
AnswerShow all 5 answers
Response from | Reviewed this property |
Not sure about the pool. The have a spa on the 8th floor. Sauna too.
2
Votes
LauraG354
October 30, 2017|
AnswerShow all 5 answers
Response from vilma marianel... e | Reviewed this property |
Yes there is, a parquin with valet, between the hotel and malony restaurant
0
Votes
Google Translation
Room Tips
"Ask for a room overlooking St. Patrick's Cathedral."
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"Tower rooms have amazing views and fantastic service."
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"I have stayed here many times and have never had a bad room!"
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"The room in The Towers are very high-tech and renovated"
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