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Solita Soho Hotel

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Solita Soho Hotel
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452 Reviews from our TripAdvisor Community

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Showing 386: English reviews
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Georgia
Reviewed 5 days ago NEW

All the good reviews pretty much say it all. If you have a way to keep it you will find some the freshest seafood I have ever seen in shops on Grand. All kind of interesting things to see, do, and eat. Awesome jewelry stores and restaurants on Canal. Great karaoke bar around the corner. Just cool place to hang...

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Helpful?
Thank 3chocolateman
New York City, New York
Reviewed 4 weeks ago

i stayed here maybe 4 times during 3 years and they have such a poor housekeeping service!Last time I stayed 9 days and they don't even change sheets!also room always look not clean,they just bring you new towels -that's all!

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Helpful?
Thank sof834
Peter A, General Manager at Solita Soho Hotel, responded to this review

Good Morning, If something like this was to happen even for 1 day i would be immediately making sure i get to the bottom of it. However if you are here 9 days as you say, i don't know how this is possible. Cleanliness is our top priority here. If you are here over a 9 day period that means...

Vancouver, Canada
Reviewed 21 January 2017

When you visit (or in my case...explore) New York City, the first thing you will realize if you want to stay in Manhattan, you will pay big for the privilege. Not so at the Solita Soho. The location was amazing, basically on the border of Soho and Little Italy, and easy walking distance to Chinatown, and the Lower East Side/Bowery....

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Helpful?
Thank OHaL
Peter A, General Manager at Solita Soho Hotel, responded to this review

Good Morning I just wanted to thank you for such a lovely review. I will be happy to share this with my staff. Please let us know when you plan on returning. We always take extra special care of our return guests. Peter Asciolla General Manager

Walpole, Massachusetts
Reviewed 19 January 2017

This hotel may be in a convenient location but it is NOT worth the hassle. They made several errors on my Credit Card and seem to be incapable of making the correction. They rely solely on their invoice and can't reconcile to the credit card transactions. In order for me to get my money back I had to call my...

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Helpful?
Thank mccarthy882017
Peter A, Front Office Manager at Solita Soho Hotel, responded to this review

Good Morning, I understand your frustration. However if we are refunding a card that was different than another card you would like to pay with, it can take anywhere up to 3-5 days. Debit cards are also a little longer. This all depends on the bank. Hopefully you understand and can give us another chance. Have a great day. Peter...

Singapore, Singapore
Reviewed 18 January 2017 via mobile

Lovely little hotel in a really convenient location. We enjoyed the local restaurant and streets. Rooms were economical and comfortable and concierge was always staffed with a friendly face and warm smile

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Helpful?
Thank secretssam
Peter A, General Manager at Solita Soho Hotel, responded to this review

Good Morning I am extremely happy to read this review. Customer service is our number 1 priority here. Thank you so much for writing this. Please let me know if you should need anything in the future. Peter Asciolla General Manager

Montréal, Canada
Reviewed 18 January 2017

Situated very well. Close of stores and restaurants but it is too noisy, there is no double window and it's as if we slept in the middle of the street. I had read these comments and I said myself it is NY and I went all the same but there it's true! Small, but clean and comfortable room. No lobby...

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Helpful?
Thank NadineMethot
Peter A, General Manager at Solita Soho Hotel, responded to this review

Good Morning I know New York can be loud sometimes. We try our best to block out the sirens and trucks. Hopefully you can give us another chance. Some days the city is louder than others. Peter Asciolla General Manager

Reviewed 2 January 2017 via mobile

Our friends, my husband, and I stayed here for NYE! It was a great little place! It was comfortable and is in a wonderful location. We loved it! Also, you can't beat the price! I'd definitely recommend this hotel to family and friends.

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Thank Michael O
Peter A, General Manager at Solita Soho Hotel, responded to this review

Good Morning, I just wanted to thank you for such lovely words. We would love to have you back here real soon. Please call me before returning, as we always take care of our return guests. Peter Asciolla General Manager

New York City, New York
Reviewed 31 December 2016

The location is great and the concierge was extremely nice. (I forgot her name). She was very helpful and allowed us to check in early. The comforter in the room was very dirty but overall the room was comfortable. I would say it was a little expensive compared to other hotels that were much nicer in the city. I would...

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Helpful?
Thank Samantha D
Peter A, General Manager at Solita Soho Hotel, responded to this review

Good Morning I am very happy to hear about the customer service and location. I am sorry about the comforter. I will look into what happen. Please do call me if you would like to discuss. Peter Asciolla General Manager

Reviewed 24 December 2016

This hotel is decent. The reason my rating is not higher is because the hotel messed up and removed about 500 dollars from my credit card, unauthorized, and it took several days and me talking to several different members of their team to correct the problem. Furthermore, at first people at the front desk were trying to justify the mistake...

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Helpful?
Thank Chelsea R
Peter A, General Manager at Solita Soho Hotel, responded to this review

Good Morning, I just wanted to thank you for the review. I am sorry about the confusion with the credit cards. We do require first night deposits, and if the card is changed it takes a few days to go back on the card. However i am glad you loved the location and hope you can give us another chance....

Madrid, Spain
Reviewed 19 December 2016

the location is great for Soho, however the rooms were not very clean. They are tiny and I really wanted to throw out the bulky desk chair which didnt allow you to move around the small space. Under the bed was dirty, but otherwise fair enough. Very standard but the staff was super nice.

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Helpful?
Thank Dalia S
Peter A, General Manager at Solita Soho Hotel, responded to this review

Good Morning, I am terribly sorry to hear about under the bed. That is unacceptable. We pride ourselves in cleanliness. Please give me a call so we can discuss this. Peter Asciolla General Manager 1646-356-6066

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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Solita SoHo is a boutique hotel located in the heart of downtown New York City. The hotel is just steps away from traditional New York areas such as Little Italy, Chinatown, and the famous SoHo shopping.The Solita puts you right into the heart of SoHo where you get the true New York feel with its eclectic restaurants, nightlife, museums, shopping, and culture.We invite you to try this area of New York City out with us and let us know what true New York feels like. ... more   less 

Additional Information about Solita Soho Hotel

Address: 159 Grand Street, New York City, NY 10013 (Formerly Clarion Collection The Solita Soho Hotel)
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: $159 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Solita Soho Hotel 3*
Number of rooms: 42
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Also Known As:
Clarion Collection New York City
Clarion New York City
New York City Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Solita Soho Hotel staff and other travellers.
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over a year ago
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over a year ago
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over a year ago
Columbia, Maryland

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Questions? Get answers from Solita Soho Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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