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Courtyard New York Manhattan/Upper East Side

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Courtyard New York Manhattan\/Upper East Side
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736 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard New York Manhattan/Upper East Side
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Showing 650: English reviews
BOYNTON BEACH
1 review
Reviewed 8 July 2015

we were very satisfied with the service and our accommodation the staff were exttremely helpful and friendly and the amenities were great. we had to change our room on the last night due to an uncomfortable mattress, but that was quickly taken care of.

Review collected in partnership with this hotel

Helpful?
Thank HUGH P
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks for staying with us during your visit to New York, Hugh P! Great to hear you had a wonderful stay and found the staff and facilities to be accommodating. We appreciate you sharing your experience, we hope to see you again soon. More 

Hudson
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2015

Clean, comfortable, and perfect for our needs away from the hubbub of midtown/downtown and yet as close as a very reasonable cab ride. Hotel personnel were very helpful and the lobby computer availability was great in light of some urgent work-related issues that arose. Overall, an excellent stay.

Review collected in partnership with this hotel

Helpful?
Thank Laura C
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Hi Laura C! Thank you for sharing your review of the Courtyard Upper East Side, it was great to have you and your family with us during your visit. We take a lot of pride in providing clean and comfortable accommodations and very happy that this was noticed. We hope to have everyone back on the next family vacation to... More 

Shorewood, Wisconsin
Level Contributor
5 reviews
3 hotel reviews
Reviewed 8 July 2015

Bathroom cleanliness was marginal. Hair in the tub and on the floor and filthy light switch. Maids were nice but our room wasn't cleaned until after 3pm one day, after repeated requests. Rooms seem to need deep cleaning and some maintenance. Front desk staff was excellent. Just beware of the limo drivers who badger people who are trying to get... More 

Review collected in partnership with this hotel

Helpful?
Thank ilovesincity
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Hello ilovesincity. Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the respective departments to ensure they are corrected. More 

Hackettstown, New Jersey
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 7 July 2015

Nice courtyard on 92nd street, upper east side off 1st avenue. Used the smart phone app to check in ahead of arrival, and was notified before arrival via test message that our room was ready. Check in was quick, cordial with our room key ready. The room was small but adequate and very clean. There was a clean, comfortable bed,... More 

Helpful?
Thank qualityman64
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thank you qualityman64 for choosing the Courtyard Upper East Side. We have shared your review with the staff and we are all happy to hear you enjoyed the cleanliness of the room and service offered throughout your stay. We hope that this experience brings you back to us the next time you are in the neighborhood. More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2015 via mobile

We visited NYC for my sister's 4th bday and this hotel was perfect for us. Very clean and comfortable. The staff were very friendly and helpful. The hotel is in a very good location. I would definitely stay here again!

Helpful?
1 Thank Leemarie123
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks Leemarie123 for letting us know about your wonderful experience at the Courtyard Upper East Side, it was great to hear you enjoyed all aspects of your stay. We look forward to your next visit. More 

Virginia
1 review
Reviewed 5 July 2015

My husband and I always enjoy the stay at this location because of the closeness to our Sister Inlaw who lives on the East Side, also there was a young lady at customer service who was very professional, friendly and very helpful. Monique made our visit even more special with her warmth and genuine aura. That location will always be... More 

Helpful?
Thank Dawn H
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks Dawn H for sharing your experience with us and making it a point to recognize Monique as an exceptional employee, as we definitely agree with your remarks. Please give us a call directly the next time you are in town to ensure another memorable stay. More 

Palo Alto, California
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 July 2015

My husband, son and I stayed in this hotel. Although it is conveniently located on the UES....we all got bed bugs bites. I've contacted the hotel management and they have ignored my request for a refund. Do not stay at this hotel unless you thoroughly check the mattresses.

Helpful?
9 Thank LoyalCustomer1
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Hello LoyalCustomer1, thank you for contacting us regarding this matter. We have followed up regarding your claims through the e-mail address you provided. Please contact the hotel directly at your earliest convenience. More 

Prior Lake, Minnesota
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 July 2015

Although this hotel was on the list of hotels recommended by Mount Sinai Hospital, it was still almost a mile walk most of which was uphill! The room rate for medical stay was better than the rate Mount Sinai had arranged. There is a parking ramp across the street which charges $30/day for hotel guests. It's more if you use... More 

Helpful?
Thank Phyllis C
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Hi Phyllis C, thank you for sharing some key points of your stay with us at the Courtyard Upper East Side, it was a pleasure to have you. We will use your comments to try to improve our available services, though unfortunately we cannot do much regarding the proximity to Mt. Sinai. We hope that you choose to stay with... More 

Smithtown
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2015

The hotel is in a great location. The staff was eager to help with all our needs. The rooms were ready when we checked in. And the best part from someone that has a tough time sleeping the bed are so comfortable!

Review collected in partnership with this hotel

Helpful?
1 Thank cdhom
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Hi cdhom. We appreciate your feedback and it will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying with us, we look forward to your next stay. More 

Gloversville, New York
1 review
Reviewed 1 July 2015

The room was beautiful. The location was convenient for us to attend the Country Farmborough event every day. The weather was a little wet but between the event and your room our long weekend was Grand!

Review collected in partnership with this hotel

Helpful?
Thank rlt386
Sean A, General Manager at Courtyard New York Manhattan/Upper East Side, responded to this review

Thanks, rlt386! We at the Courtyard Upper East Side have a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope to see you very soon. More 

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge

Additional Information about Courtyard New York Manhattan/Upper East Side

Address: 410 East 92nd Street, New York City, NY 10128-6881
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $176 - $651 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard New York Manhattan/Upper East Side 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Courtyard By Marriott New York Manhattan / Upper East Side Hotel New York City
Courtyard Upper East Side
Courtyard New York City
New York City Courtyard
New York City Marriott
Hotel Style:
#180 Family Hotel in New York City
#187 Business Hotel in New York City
#243 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New York Manhattan/Upper East Side staff and other travellers.
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Questions? Get answers from Courtyard New York Manhattan/Upper East Side staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor in back”
 of 5 bubbles VictoriaK513, 2 Nov 2016 | Read review
“We were on the 7th floor and never heard any traffic noise”
 of 5 bubbles AustraliaUnitedfan, 30 Oct 2016 | Read review
“Book a suite if you can...the rooms are small”
 of 5 bubbles SJL369, 12 Sep 2016 | Read review
“Asked for rooms facing the street not the ones facing the back they are depressing!!”
 of 5 bubbles lobetravel582014, 9 Sep 2016 | Read review
“Nice river view on upper floor.”
 of 5 bubbles lindatV3744BN, 19 Aug 2016 | Read review
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