We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We travel to NYC 4-5 times a year. The Renaissance was always an "OK" choice in midtown. After a recent renovation, however, I can highly recommend the place. The rooms, while still on the small size, make the most of the space and are now...More
Response from Orlando C, General Manager at Renaissance New York Hotel 57Responded 4 weeks ago
Thanks for sharing this lovely review, Davis!
We're thrilled to hear you enjoyed your stay with us. It's our pleasure to accommodate you and we appreciate your praise. Elizabeth and Daniel are excellent members of our team. They always goes above and beyond for our...More
A special mention to Daniel the brazilian staff guy
The state of the art in terms of customer orientation and services
Very helpful and smiling
He us always helping to solve any issues and provide great advise
Not so common in hotel industriesMore
Response from Orlando C, General Manager at Renaissance New York Hotel 57Responded April 14, 2018
Thanks for the great review, MaximumBrescia!
We're delighted to hear that you had such an outstanding experience with our team! It's wonderful that Daniel provided you with such great service - that's what we like to hear! We'd love to host you again soon for...More
Disclaimer: I look for cleanliness, comfort and service when I stay at a hotel since I’m only there to sleep. How big the room is or how many amenities it has are not priority on my list.
As for this hotel, the employees were lovely,...More
Response from Orlando C, General Manager at Renaissance New York Hotel 57Responded April 13, 2018
Thanks for the 4/5 review, SPower12!
We're thrilled to hear that you had a great experience with us! It's wonderful that you loved our helpful service, along with our convenient location! We'd love to have you back again soon to share an even more positive...More
I proposed to my wife at this hotel. I spoke with the GM before our stay and they set up the room/terrace for the engagement while we were at lunch. The staff was above and beyond what I was expecting for our stay!More
1 Thank Barry P
Response from Orlando C, General Manager at Renaissance New York Hotel 57Responded April 8, 2018
Thank you for the excellent review, Barry!
We're thrilled you enjoyed your time with us so much! It's wonderful our team could take such great care of you and that we could help you celebrate such a special occasion. We strive for excellence and your...More
The hotel was undergoing some renovation when we stayed and I am hoping that will extend to the bedrooms which felt tired. We had 2 rooms each with 2 double beds and whilst one felt small the other was very spacious. In the smaller room...More
Response from Orlando C, General Manager at Renaissance New York Hotel 57Responded April 7, 2018
Thank you for sharing your feedback with us.
While it's great you enjoyed your time with us so much, we regret that our services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.