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New York Hilton Midtown

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Traveller (3267)
360
Panoramas (5)
Room & Suite (1603)

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About

#270 of 499 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Daily Mandatory Destination Charge will be added to the room rate and includes: Premium guest internet access; daily $35 food and beverage credit for use in hotel restaurant, bar and lounge; local, toll-free and domestic long distance phone calls. New York Hilton Midtown, located in the heart of midtown Manhattan on Avenue of the Americas between West 53rd and West 54th streets, is within a short walking distance of Central Park, Rockefeller Center, Radio City Music Hall, the Museum of Modern Art and Carnegie Hall, and is just a few blocks away from Times Square, Broadway theaters and the renowned Fifth Avenue shopping district. The 1,907-room New York Hilton is a sophisticated international hotel that appeals to both savvy business and leisure travelers. The hotel has recently been renovated with a contemporary look present throughout the lobby, restaurant, bars and lounges, fitness center and spacious guest rooms and suites.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid private parking nearby
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Makeup services
Neck massage
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand films
Radio
Complimentary toiletries
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, French, Spanish, Chinese
Hotel links
Special Offer:Hilton Honors Discount Offer
4.0
4.0 of 5 bubbles14,656 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The New York Hilton Midtown garners applause for its unbeatable location, close to iconic attractions such as Times Square and Central Park. Guests have lauded the cleanliness of some rooms and the attentiveness of the housekeeping staff. However, the hotel's atmosphere receives mixed reviews, with its charm occasionally overshadowed by outdated décor and the need for renovations. While the service earns commendation for its exceptional staff members, other guests have faced lengthy waits and disorganization. The hotel's value is frequently brought into question due to hidden fees and overpriced amenities, and noise from the bustling streets sometimes permeates the rooms.
Location
Central
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Mixed
Service
Inconsistent
Amenities
Underwhelming
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14656Reviews373Q+A100Room tips
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Bosty wrote a review Feb 26
New York City, New York27 contributions
While this hotel is located in an office district and thus is not that exciting a neighborhood, especially at night, it is centrally located to exploring midtown, Times Square, Hell’s Kitchen, theatre district, Columbus Circle, and is just a stones throw from Central Park. It’s also located almost right on the orange line subways and equal distance in either direction to the green lines and red lines, with the blue lines not much further away. Sure, there aren’t a bunch of trendy bars or restaurants right outside but this is NYC and Ubers and cabs are abundant so you don’t need to sleep where you eat. The hotel itself is well maintained and after staying here a few times over the last few years, I can say the rooms and lobby are well appointed and constantly updated. The rooms while not huge are a good size for NYC. The lobby while modern and refreshed still has the old a school charm of a NYC hotel throwback. If you are lucky, you may get a room with an amazing city view.
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Date of stay: February 2024Trip type: Travelled on business
Room Tip: If booking last minute, see if a Hilton Club room is available.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jan2103 wrote a review Jun 2022
Kendal, United Kingdom190 contributions
Hotel's Favourite
Great location, lovely hotel, great sized rooms (skyline) breakfast was good plenty of choice it did get a little busy over the weekend we stayed a week and thought the hotel didn't seem as busy through the week. Eating establishments shopping and Central Park all really close and the subway station is more or less on the door step. All in all we had a fabulous week and would highly recommend the Hilton Midtown.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Skyline rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
10 Helpful votes
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Response from General Manager, General Manager at New York Hilton Midtown
Responded Jun 21, 2022
Dear Jan, Thank you for sharing how much you enjoyed your New York Hilton Midtown stay. It is wonderful to see that you enjoyed our delicious breakfast options and found our location convenient for exploring the city. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dharmendra c wrote a review Feb 25
4 contributions
The staff at the hotel were very nice and very welcoming great customer service overall , Especially Shannon who worked on the executive lounge desk, she was very welcoming and went the extra mile with printed out directions of the places where we were going to visit. we were greeted with a lovely smile. Shannon is a role model for this hotel and a genuine caring person. Also Gio who works on the front desk who previously took care of our reservation he also went the extra mile making sure that we had a pleasant stay.. Overall the hotel was fantastic and we enjoyed our stay and would highly recommend to anyone. we would definitely choose this hotel again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at New York Hilton Midtown
Responded 2 days ago
Dear Dharmendra, Thank you for your terrific review of your recent visit! We’re delighted to hear that our hospitable team went above and beyond to provide you with the best experience possible, and we'll be sure to share your praise with Shannon and Gio. It is the greatest compliment when our guests enjoy their time with us so much that they take a moment to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the future! Sincerely, New York Hilton Midtown Team NYCNH_FO@hilton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reka B wrote a review Feb 25
3 contributions
It is an okay Hotel. Very busy one. It was convenient for me as the event I attend was in the hotel so made sense to stay here. What I found really frustrating is how the hotel forces you to spend $35 dollars per day. They say it is a credit/spending money, however even if you don’t use it up in the hotel, you’ll have to pay it anyway. I find that awful. When I looked at the balance at the check out and questioned why I am being charged $120 dollars for 3 nights, when I spent $12 on a bottle of water and a banana, the lady at the reception basically just said, ‘it is a compulsory fee and I have your card details anyway’. Very rude.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at New York Hilton Midtown
Responded 2 days ago
Dear Reka, Thank you for taking a moment to share your thoughts with us on your recent stay. It saddens us to hear that we were not able to meet all of your expectations. We will be discussing your report with our team to ensure that this experience is not repeated and that our staff is always providing proper customer service. As for our resort fees, they can be viewed on our website for guest convenience under the Amenities tab. Thank you again for notifying us of your experience. We hope you will give us another chance, as we know we can provide you with the stay you expected and deserve. Sincerely, New York Hilton Midtown Team NYCNH_FO@hilton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cmp834 wrote a review Feb 24
Edinburgh, United Kingdom2 contributions
Great hotel in great location stayed here in 2020 and back this time for my 50th birthday celebration. The team at the hotel were so friendly and Yoaquina Rollins team sent me a birthday cake cookies and wine to celebrate my time here thanks to all
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at New York Hilton Midtown
Responded 3 days ago
We're delighted to hear about your wonderful return visit for your 50th birthday celebration! It's gratifying that Yoaquina and our team went above and beyond to make your day special with thoughtful gestures. Your compliments affirm our commitment to exceptional hospitality. We look forward to welcoming you back for more memorable experiences. Thank you for choosing to celebrate with us! Sincerely, New York Hilton Midtown Team NYCNH_FO@hilton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Road25823588614 wrote a review Feb 23
Suffern, New York1 contribution
Excellent service. Staff are very friendly and professional. Hostess where breakfast is being served is amazing. Her name is Sharon. All should follow her. The NYDF e emt was amazing. It was set up so nice. I will recommend this hotel to anyone.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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dctravel wrote a review Feb 22
Washington DC, District of Columbia2323 contributions
Stayed at the Hilton Midtown on points a Saturday night in February. Saturday's are typically the busiest night of the week in Midtown, and this was no exception. Used the Hilton App to check in online and use the digital key. Really glad I did, because the line to check in when we arrived around 4 pm was very long and the desk only had a few agents. Thankfully for us, we were notified when our room was ready on the app and we bypassed the desk. The double-double room on 20th floor was clean and much bigger than expected. The bathroom was clean, but small and worn. The furniture in the room was also showing its age. The room ended up being a connecting room, which was not shown on the digital room selection map, so that was disappointing. As a Hilton Diamond member, I had access to the executive lounge on the first floor near the front desk. Free bottled water, coffee, breakfast, and snacks, but the room is way to small for the number of people. Used our $35 food and beverage credit at the WAY overpriced lobby bar. A beer and a glass of wine was $32 and selection was poor. The whole hotel, expect housekeeping who were all over our floor when we were leaving the hotel, seems understaffed. When we got back from dinner Saturday night, there was 3 front desk agents working and a line that must have had 50 people in it. I felt bad for those folks, many of whom were talking about how they had just come from JFK. They were in for a long wait to check in. Finally, we left our bags with the hotel on Sunday to see a matinee. They charge $5 per bag for that service. First time I have seen a hotel charge for that in all my travels. Not sure if that is a trend, or just a fact about being in NY. The location cannot be beat, but I'll probably choose somewhere else next time unless the price is right.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at New York Hilton Midtown
Responded 5 days ago
We appreciate you taking the time to share your insightful comments regarding your recent visit. We're pleased you welcomed our clean and spacious accommodations and that you took advantage of the convenience of the digital check-in and key. However, we're sorry to hear you were disappointed in aspects of your stay and that you found it busier than expected for the number of team members available. Your feedback regarding any updates needed is gratefully received and allows us to continually review guest satisfaction and where we could be doing better. As a valued Hilton Diamond member, thank you for your valuable comments, and we hope to have another opportunity to impress you the next time you're in the area. Sincerely, New York Hilton Midtown Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharonda H wrote a review Feb 22
1 contribution
This is not my favorite Hilton hotel but because of Sharon who is normally at the executive lounge whom I adore I always choose this hotel when I’m in NYC. The rooms need to be updated. It’s very chaotic space. Sharon is such a breath of fresh air. She’s the glue that makes this place worth traveling to!
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at New York Hilton Midtown
Responded 5 days ago
Dear Sharonda, It was a pleasure to welcome you back during your most recent stay at our property. We're delighted to hear you always appreciate the exceptional and friendly hospitality Sharon provides during your time with us; we will be sure to pass along your compliments! However, we're sorry if we fell short of meeting all of your expectations on this occasion. Your feedback regarding any updates needed is gratefully received and allows us to address where improvements need to be made. Thank you for your valuable input, and we hope to impress you the next time you're in NYC. Sincerely, New York Hilton Midtown Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GrandTour66474725149 wrote a review Feb 20
1 contribution
I came to the New York Hilton Midtown for an extended weekend and it was the best stay that ive had at an establishment in quite a while. Consistent friendly faces and warm welcoming energy that made us feel very welcome and comfortable. One person who stood out was Lord who was very kind and patient while i explained my issues to him, he was able to assist me with an issue i had with my room service, as well as some additional items i requested to make my stay more comfortable. He was very courteous and shared a contagious amount of positivity. Another stand out was Rosy, who sent us over a lovely gift for the inconvenience we experienced and was super friendly and expressed her apologies for any inconvenience we experienced. Truly great service and representatives of the New York Hilton Midtown. I would definitely recommend it and i will be returning in the future!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at New York Hilton Midtown
Responded 1 week ago
Our day is brightened by your enthusiastic recommendation of New York Hilton Midtown! Rosy and Lord will be thrilled to know how much their warm, welcoming hospitality meant to you. We're also proud that this was the best hotel stay you've experienced in a long time. Many thanks for your outstanding review and we look forward to your return. Sincerely, New York Hilton Midtown Team NYCNH_FO@hilton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Linda F wrote a review Feb 17
2 contributions
Rooms were clean. Location in Midtown is great. However we had a noisy group next to us. Darryl at the front desk saved us by moving us to another room that was peaceful. We were so grateful for his efficiency and understanding. Thank you Darryl!
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from General Manager, General Manager at New York Hilton Midtown
Responded 1 week ago
It was wonderful having you join us during your time in NYC. We're delighted our excellent location suited your needs well, and we appreciate you mentioning the high standards of cleanliness we adhere to. Additionally, we take great pride in catering to our guests’ needs the best way we can, so we’re delighted this commitment was reflected in your stay. You can be sure we'll share your compliments with Darryl! Thank you for your kind review, and we hope you return soon. Sincerely, New York Hilton Midtown Team NYCNH_FO@hilton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$326 - C$578 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton new york hotel new york city, hilton new york city, new york hilton, new york city hilton
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
1854
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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New York Hilton Midtown - UPDATED 2024 Prices, Reviews & Photos (New York City) - Hotel - Tripadvisor

Frequently Asked Questions about New York Hilton Midtown
Which popular attractions are close to New York Hilton Midtown?
Nearby attractions include St. Patrick's Cathedral (0.4 km), Rockefeller Center (0.4 km), and The Museum of Modern Art (MoMA) (0.2 km).
What are some of the property amenities at New York Hilton Midtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at New York Hilton Midtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at New York Hilton Midtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at New York Hilton Midtown?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to New York Hilton Midtown?
Conveniently located restaurants include Angelina Bakery Times Square, Jams, and La Grande Boucherie.
Are there opportunities to exercise at New York Hilton Midtown?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at New York Hilton Midtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at New York Hilton Midtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does New York Hilton Midtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at New York Hilton Midtown?
The staff speaks multiple languages, including English, Spanish, French, and Chinese.