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New York Hilton Midtown

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Traveller (2227)
Room & Suite (1148)
Dining (99)
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Overview
  • Excellent25%
  • Very good40%
  • Average21%
  • Poor9%
  • Terrible5%
Travellers talk about
“central park”(1,415 reviews)
“great location”(1,797 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
4 Star Hotel
All hotel details
Additional information
Offers from New York Hilton Midtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from New York Hilton Midtown
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (11,180)
There are newer reviews for New York Hilton Midtown
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9,055 results
Traveller rating
2,352
3,218
1,950
994
541
Traveller type
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LanguageEnglish
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2,352
3,218
1,950
994
541
Show reviews that mention
All reviewsthe executive loungecentral parkgreat locationnew yorktimes squarerockefeller centerlarge hotelradio city music hallbusy hotelfew blocksfifth avenuehousekeeping staffhigh floorcorner roomstreet noisebagelsmidtown
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3,721 - 3,725 of 9,055 reviews
Reviewed June 27, 2015 via mobile

I have no idea how this hotel earned its four star status. I've been to many four/five star hotels and none have been this unprofessional and horrible; I've even been to three star hotels that are better than this. To start out with I called...More

2  Thank Chenyutje
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded June 29, 2015

Dear Chenyutje, I appreciate your review of your recent stay at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Additionally, we apologize for...More

Reviewed June 27, 2015 via mobile

The hotel is the worst value for money I had in a long time. the rooms and everything is old in urgent need for renovation. It feels like the a train station so busy and in 3 days the lifts were twice blocked for unvalid...More

Thank rio2608
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded June 29, 2015

Dear rio2608, I want to personally thank you for sharing details about your stay with us. I understand guest room presentation was a concern, and assure you that we will use your feedback to improve. We are currently undergoing renovations of our guest rooms to...More

Reviewed June 27, 2015 via mobile

I was at a business trip here for 4 nights. I was shown to my room on the executive floor which was no better than a travel lodge / days in standard. Double glazing seal on window was broken and therefore misted so only half...More

Thank P G
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded June 29, 2015

Dear P G, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with the guest room. We are currently undergoing renovations of our guest rooms to...More

Reviewed June 27, 2015

The hotel location is excellent - at walking distance to many points of interest in Manhattan. The classic room with two beds was spacy and clean; Bathroom, however, was small with a strange/tight location for the toilet. Staff and service was friendly and good. We...More

Thank traveler10nl
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded June 28, 2015

Dear traveler10nl, Thank you for your feedback. It’s great to hear you enjoyed your room and the location of our hotel. While not every guest room includes a refrigerator, our suites do have one and guests are welcome to request one for their room (based...More

Reviewed June 27, 2015

Currently at this hotel. Aside from th fact that there are no coffee makers any more, which seems like a basic thing to actually have these days, the room is NASTY. here's a photo of the headboard. Stains, rips, and GROSS. Nice thing to have...More

Thank colonial2
Response from NewYorkHiltonMidtown, Director of Marketing at New York Hilton MidtownResponded June 29, 2015

Dear colonial2, Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you encountered. We appreciate you bringing this to our attention and know our guests deserve better. Our...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$210 - US$562 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Green Hotel in New York City
#114 Family Hotel in New York City
#203 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$210 - US$562 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Green Hotel in New York City
#114 Family Hotel in New York City
#203 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (2227)
Room & Suite (1148)
Dining (99)
Pool & Beach (1)
Business Centre & Event Rooms (15)
Amenities (10)
Family and Play Areas (4)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
SandraLox
May 20, 2018|
AnswerShow all 4 answers
Response from angelap442018 | Reviewed this property |
Visit the iconic symbol of New York, the statue of Liberty. You need to book way in advance to get into the statue, but if you just go to the Liberty island and do a walk around with a audio guide taking photos, it is... More
1
Vote
SandraLox
May 16, 2018|
AnswerShow all 6 answers
Response from Juliette B | Reviewed this property |
Everything is close to the Hilton Midtown, and I agree, good shoes are a must. If you get tired, you can always take the subway or Uber.
2
Votes
Room Tips
"maybe ask for a room with a view. It may cost a little more."
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"High if you want to see the street level."
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"Ask for lower floor on quiet side"
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"If you want a view you will need to get up as close to the top as you can get."
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