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Hotel Mela

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Hotel Mela
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3,831 Reviews from our TripAdvisor Community

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Showing 2,912: English reviews
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Reviewed yesterday NEWvia mobile

The hotel seems old and worn down. The location is fantastic, but noisy. There are NO soundproofing in the windows facing the street. Even at the 10th floor the noise from the outside was to much for me to sleep in. Had to use ear-plugs to sleep every night. The room has an old very dusty wall to wall carpet,...

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Helpful?
Thank vonGrepa
Bristol, UK
Reviewed 2 days ago NEW

This hotel was selected for us as part of a pre-cruise stay in NYC. The room was very small (about a third of the size of the spacious room we stayed in at the Hilton on 42nd Street/Times Square) with very little luggage space. The view from the bedroom window was of a courtyard and the view when sitting on...

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Thank MikeyD1973
Reviewed 2 days ago NEWvia mobile

If you desire to be in the middle of Times Square then this hotel is a must. 150m away from the action. The room was small and did not have a minibar fridge. Nonetheless, we spent so little time in the room it did not matter. Would book again.

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Helpful?
Thank John D
Tiffany C, Front Office Manager at Hotel Mela, responded to this review

Hello, Thanks so much for your recent stay at Hotel Mela and for sharing your experience with the online community. While we would have loved to receive your feedback and learning about a very good and/or perfect experience, we do understand that shortfalls made your experience only average. We do hope and trust that your future travel plans to NYC...

Orlando, Florida
Reviewed 4 days ago NEW

Great boutique hotel in perfect location on 44th Street basically in Times Square. Near Broadway shows and walkable distance to most things you want to see. There are only about 15 rooms on each floor, so it's very quiet. Elevators are tiny, but you never have to wait for one! This is our second stay here and will stay again.

Review collected in partnership with this hotel
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Helpful?
Thank travelerO3797SQ
Tiffany C, Front Office Manager at Hotel Mela, responded to this review

Hello, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We do look forward to welcoming you back to Hotel Mela...

Taunton, United Kingdom
Reviewed 1 week ago NEWvia mobile

Good location but ours was a very small underwhelming room. The staff did, without us asking, offer us a room change the morning after our arrival, but we couldn't face packing and moving so put up with the small one we had. The staff are lovely but be careful when leaving if you want to get a taxi back to...

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Helpful?
Thank Sharon G
nvashishta, Manager at Hotel Mela, responded to this review

Hello, Please accept our apology for managing to ever-so-slightly meet your expectations. Our goal is to exceed all guest expectations and clearly this was not the case based on your feedback and experience. I am glad that our team promptly offered you room move as guest satisfaction is our number one priority. We would kindly request that you do consider...

Royal Tunbridge Wells, United Kingdom
Reviewed 1 week ago via mobile

This is a great hotel to rest your head in, quiet, clean, helpful staff. It's not 5 star and doesn't claim to be. I'd go between 3-4 based on UK hotels. Definitely upgrade if you can as we had a junior suite (upgraded) and we're glad of a little extra space for cases and dressing room after reading other reviews....

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Helpful?
Thank nancy m
nvashishta, Manager at Hotel Mela, responded to this review

Hello Nancy, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We do look forward to welcoming you back to Hotel...

Lewes, Delaware
Reviewed 1 week ago via mobile

I called the hotel and spoke with Jeff in reservations who was extremely helpful and then referred me to the manager Nick, he was very pleasant and resolved my issue immediately! Looking forward to our trip in April. Great customer service!

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Helpful?
Thank happycrabbers
nvashishta, Manager at Hotel Mela, responded to this review

Hello, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with the online community. We are thrilled that we provided a PERFECT experience and exceeded your expectations in all areas. Thank you for your kind works and "Great Customer Service" is what we all strive for here at Hotel...

Singapore
Reviewed 1 week ago via mobile

A no frills business hotel. 5 minutes from Broadway. The room is very small but clean. Location is excellent and many restaurant around the hotel. Is typical price of a New York hotel. Don't bring too big luggage as the lift is very narrow and small.

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Helpful?
Thank andrewy492
nvashishta, Manager at Hotel Mela, responded to this review

Hello Andrew, Thanks so much for your recent stay at Hotel Mela and for sharing your experience with the online community. While we would have loved to receive your feedback and learning about a very good and/or perfect experience, we do understand that shortfalls made your experience only average. We do hope and trust that your future travel plans to...

New York City, New York
Reviewed 1 week ago

This is one of my wife's go to spots on her monthly book club trip to the city. Welcoming staff, safe clean rooms and close to restaurants and transportation. I often accompany her when she stays here as it is close to Bryant Park and Grand Central.

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Helpful?
Thank CatskillMountains1
nvashishta, Manager at Hotel Mela, responded to this review

Hello, Thank you very much for your recent stay at Hotel Mela and for taking the time to share your experience with the online community. We are thrilled that we provided a PERFECT experience and exceeded your expectations in all areas. We do hope and trust this experience makes you a loyal guest of Hotel Mela whenever your travels bring...

New York City, New York
Reviewed 1 week ago

From checking in to checking out the stay was comfortable, staff were polite, environment was elegant. The hotel is literally around the corner from the heart of Time Square. We enjoyed every minute of our time there. We would definitely recommend this hotel to family and friends. On our next trip here we would most likely stat again just a...

Review collected in partnership with this hotel
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2Thank Happy C
Tiffany C, Front Office Manager at Hotel Mela, responded to this review

Hello, Thank you for your recent stay at Hotel Mela, we're thrilled that you chose to stay with us over the many, many hotels in the Times Square neighborhood. In addition, thank you for taking the time to share your very positive experience with us and the online community. We do look forward to welcoming you back to Hotel Mela...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Mela

Address: 120 West 44th St, New York City, NY 10036-4050
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $198 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mela 4*
Number of rooms: 232
Reservation Options:
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Also Known As:
Mela Hotel New York City
Hotel Mela New York
Hotel Style:
#106 Family Hotel in New York City
#160 Luxury Hotel in New York City
#167 Business Hotel in New York City
#170 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mela staff and other travellers.
79 questions
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See all questions (79)

Questions? Get answers from Hotel Mela staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the largest room and check it first”
 of 5 bubbles MikeyD1973, 25 Feb 2017 | Read review
“The rooms didn't have a fridge, which is the only disappointing thing.”
 of 5 bubbles happyc608, 17 Feb 2017 | Read review
“Go for the one bedroom suite!”
 of 5 bubbles Immortalist, 16 Feb 2017 | Read review
“Look for a room on one of the higher floors”
 of 5 bubbles RetiredGent1960, 15 Feb 2017 | Read review
“Away from the street. Executive King.”
 of 5 bubbles troyelynnw, 13 Feb 2017 | Read review
5 of 5