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The London NYC

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Traveller (1048)
Room & Suite (892)
Dining (43)
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Overview
  • Excellent59%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“double shower”(102 reviews)
“vista suite”(86 reviews)
“gordon ramsay”(76 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from The London NYC
Special Offer: Double Points, Every Stay
Hotel deals
Offers from The London NYC
Special Offer: Double Points, Every Stay
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,784)
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3,487 results
Traveller rating
2,035
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2,035
866
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145
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21 - 25 of 3,487 reviews
Reviewed 2 weeks ago via mobile

I have not stated here but this was the worst experience ever in booking a reservation. I booked directly, with the hotel, on line.....or, so I thought. When I needed to cancel, the hotel said it was done with Expedia. It was not. I called...More

Thank Leslee E
Response from N Y, General Manager at The London NYCResponded 2 weeks ago

Dear Leslee, Thank you for providing us with your feedback. After reading your review and email to the hotel, I personally looked into your reservation. I’m sorry to learn you had a misunderstanding regarding your booking. You provided a reservation number in your email that...More

Reviewed 2 weeks ago

OK, not luxury for sure. Sterile environment, no extras. Even the bathroom is not stocked with extra towels. They don’t want you to use the bathtub, as ther isn’t one enjoyable amenity offered, Nice staff, but for your dollar-your luxury dollar- look elsewhere.More

Thank elmhurstpegger
Response from N Y, General Manager at The London NYCResponded 2 weeks ago

Dear Elmhurst, We regret that we were not able to provide you with the quality of service you deserve during your recent stay. As a new management company, we have major upcoming plans for improvements from renovations to the amenities in the rooms. Your feedback...More

Reviewed 3 weeks ago

The hotel is clean and very efficient in getting you in and out. Best of all, it's location in midtown Manhattan is walking distance to great restaurants and situated close to subway stations that can take you anywhere.

Review collected in partnership with Hilton Hotels & Resorts
Thank holland1929
Response from N Y, General Manager at The London NYCResponded 2 weeks ago

Dear Holland, Thank you for your feedback and we hope that your next time staying with us will greatly surpass your expectations. Best, Robert H. Rechtermann

Reviewed 3 weeks ago

Good visit in Gotham at the London! Great room set-up for the family and the sofa bed was very comfortable for the kids. Good location and great staff. Lindys Cheesecake and School of rock around the corner both easy for the kids.

Review collected in partnership with Hilton Hotels & Resorts
1  Thank rckulle
Response from N Y, General Manager at The London NYCResponded 2 weeks ago

Dear rckulle, We are delighted to hear that you enjoyed your visit to The London NYC. We look forward to welcoming you back very soon! Best Regards, Robert H. Rechtermann

Reviewed 3 weeks ago via mobile

We are day one of a two night stay – I had high hopes for this hotel. So far we have been very disappointed. We are AMEX platinum members when we checked in had hoped for early check in/upgrade. Neither were available which is fine...More

1  Thank famvac414
Response from N Y, General Manager at The London NYCResponded 2 weeks ago

Dear famvac414, Thank you for sharing your feedback. On those occasions when we fail to meet our guest’s expectations, we want to assure you that your comments on your recent visit matter to us. We also understand that the disruptions during your visit had an...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$331 - US$744 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Romantic Hotel in New York City
#51 Family Hotel in New York City
#79 Business Hotel in New York City
#180 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$331 - US$744 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Romantic Hotel in New York City
#51 Family Hotel in New York City
#79 Business Hotel in New York City
#180 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1048)
Room & Suite (892)
Dining (43)
Amenities (25)
Business Centre & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Emily A
15 April 2018|
AnswerShow all 8 answers
Response from NakedOnTheBalcony | Reviewed this property |
I would suggest a room at the Conrad; until this hotel completes their renovations later this year, it's not worth it.
2
Votes
Lorna1234567
27 March 2018|
AnswerShow all 2 answers
Response from 789Bronwyn | Reviewed this property |
Hi only if u use there mini bar, and axtras in the room .(sweets etc)
1
Vote
Lorna1234567
27 March 2018|
AnswerShow all 4 answers
Response from Libi3113 | Reviewed this property |
Not that I experienced.
1
Vote
Room Tips
"Choose another hotel"
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"Go high facing the park"
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"Rooms in the second and third tiers have excellent views."
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"Go to another hotel. If I had taken photos of the room you would definitely do so"
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