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Holiday Inn Express New York City - Chelsea

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Holiday Inn Express New York City - Chelsea
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1,911 Reviews from our TripAdvisor Community

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Showing 1,349: English reviews
Reviewed 1 week ago NEWvia mobile

Good value hotel for Manhattan. Staff very helpful and act on queries efficiently. Rooms quiet at front. Very clean rooms Recommend high room for sound reduction. Breakfast good choice as described; best to come before 8am for seat. Tea and coffee available all hours

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Helpful?
Thank Neil W
Joseph M, Christian Morales - Front Desk Agent at Holiday Inn Express New York City - Chelsea, responded to this review

Thanks for sharing this lovely review, Neil W. We're thrilled to hear you enjoyed your stay with us. We appreciate the praise for our team, but it's our pleasure to accommodate you to the fullest extent. We're looking forward to your next visit so that we can share another great experience with you at our location. Have a wonderful day!

Picton, Canada
Reviewed 1 week ago via mobile

We recently stayed at the Holiday Inn Express in Chelsea. It was a vet positive experience. We have 2 teenage sons and travel on a budget. With CAA we got this hotel for < $150/ night with a decent breakfast included. We walked everywhere. Location is fantastic and we felt extremely safe. Staff were all so friendly. Very clean. Only...

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Helpful?
Thank mobay67
Joseph M, Christian Morales - Front Desk Agent at Holiday Inn Express New York City - Chelsea, responded to this review

Greetings! Thank you so much for the awesome review. We're happy to hear that you enjoyed the hotel, and the location. We truly value your feedback and we look forward to your next stay with us. Take care and have a wonderful day!

Birmingham
Reviewed 1 week ago

We stayed here for 1 week in December 2015. Good location, walking distance to the Penn metro station, Empire State Building. Breakfast was included (eggs, turkey burgers, pancake machine, jams, yoghurts, apples, bananas, muffins). Coffee and tea always available at the reception. We always got there around 8am and were able to find a table. Later on this could be...

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Helpful?
1Thank Panter11
Joseph M, Christian Morales - Front Desk Agent at Holiday Inn Express New York City - Chelsea, responded to this review

Hello! Thank you so much for the great review! I'm happy to see that your recent stay with us went well and that our staff took good care of your needs during your visit. We appreciate you choosing our hotel and look forward to seeing you back in the future! Thank you and have a wonderful day.

Perth, Western Australia
Reviewed 1 week ago

There are a number of things my wife and I look forward to in any hotel -- and unfortunately, this hotel failed many of them. This is NOT to denigrate the staff in any way. They were helpful, cheerful and professional at all times. The room By any standards, it was damned small. By NYC standards ... who knows. It...

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Helpful?
Thank Bruce in West Oz
Joseph M, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Good Morning, Thank you for your hotel review, we value and appreciate your feedback. We apologize for any inconvenience caused during your stay but we hope to see you again.

Wilmington, Delaware
Reviewed 2 weeks ago

By Manhattan standards, this place is an absolute bargain! Rooms are clean and spacious, there are modern amenities throughout, and the staff is friendly and helpful. For the size of the hotel, the breakfast room is a little small, but the selection and quality of food served is quite nice. Free wifi and bag storage are generous perks. The location...

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Helpful?
Thank Anthony R
Joseph M, Christian Morales - Front desk agent at Holiday Inn Express New York City - Chelsea, responded to this review

Hello Anthony! Thank you so much for the wonderful review! It's great to hear that our friendly service exceeded your expectations. We are delighted that your stay went well at our location. We appreciate having you here and hope that you'll come back and see us again soon. Take care and have a wonderful day!

Reviewed 2 weeks ago via mobile

Very close to the subway train 1. Walking distance to the Square and Empire State building. Access to 5th Avenue is also very easy. The hall for breakfast is kind busy. Service is standard Holiday Inn Express with no surprises. WIFI is good. Made some Voip calls with the WIFI and the voice quality is good. If one really mind...

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Helpful?
Thank jusun2000
Joseph M, Christian Morales - Front Desk Agent at Holiday Inn Express New York City - Chelsea, responded to this review

Thanks for sharing this great review, Jusun2000! We're thrilled to hear you enjoyed your stay with us. We appreciate the feedback you have given us. We hope in seeing you again here with us soon. Thank you and have a wonderful new year!

Reviewed 2 weeks ago

This hotel is located just a short walk from Penn Station. It will take you a 15min walk to the Empire State Building. The rooms are medium sized, but clean just as the bathroom.There are toiletries provided. The breakfast is better than in most of the US hotels. But dont expect anything special. You get cereal, bagels, cream cheese, pancakes,...

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Helpful?
Thank Aga H
Joseph M, Christian Morales - Front Desk Agent at Holiday Inn Express New York City - Chelsea, responded to this review

Thank you we appreciate you for the wonderful rating, Aga H! It's fantastic to hear you enjoyed your stay with us and our terrific location! It's pleasing to know we could accommodate you during your stay here with us and that we left you with a wonderful impression. We look forward to having you again soon! Thank you for taking...

Reviewed 3 weeks ago via mobile

This is a torture cell. The curtain does not cover the entire window hence there will always been light in the room even when you're trying to sleep. The electric sockets are so inconveniently placed at an odd height and so are the bed side lamps. The room wasn't cleaned. There was dust all over the tables. The rooms are...

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Thank Hammad S
Reviewed 3 weeks ago

it was a quick trip for me. i always choose holidays inn. Best price, quality room, warm welcome. Times square is near. If you are looking for a good stay with a good price. This is perfect place to hand out also.

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Thank Mike D
Joseph M, Guest Service Agent at Holiday Inn Express New York City - Chelsea, responded to this review

Thank you Mike for taking the time to share your feedback. It is a pleasure to hear about your lovely experience with us, and to know you enjoyed your stay. We hope you will continue to choose Holiday Inn Express and will stay with us on your next trip to New York City. Hope to see you soon. Anais -...

Tokyo, Japan
Reviewed 3 weeks ago

I have stayed two nights at this hotel (December 16th - 18th). it was easy walk from Penn Station. There are many places to eat on seventh avenue. Macy's is only 6 blocks away so I was able to go shopping with out any trouble. Front desk staff was helpful to direct me find a place in New York City....

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1Thank TokyoMM
Joseph M, Christian Morales - Front Desk Agent at Holiday Inn Express New York City - Chelsea, responded to this review

We appreciate the excellent review, TokyoMM! We're happy to hear that you had such a wonderful stay at the Holiday Inn Express New York City Chelsea. It was a pleasure having you and providing you with exceptional service throughout the entirety of your visit. We're happy to hear that you were impressed with the accommodations you received as well as...

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Thank you for choosing the Holiday Inn Express New York City - Chelsea hotel located right in the heart of Chelsea and Madison Square Garden area. We include a complimentary hot and cold Express Start Breakfast for all guests of the hotel. Our hotel is a new 15 story high-rise hotel with amenities to include free high speed wired and wireless Internet access, free local calls, fitness center, rear garden terrace and a full business center. We are just ten short blocks from Times Square. Also within walking distance is Penn Station, the Empire State Building, Jacob Javits Convention Center, Fashion Institute of Technology, Theatre District, Macy's, mid-town and 5th Avenue shopping. Rockefeller Center is just one mile away! We are also centrally located to many fine restaurants, entertainment venues and some of the finest shopping the city has to offer. ... more   less 

Additional Information about Holiday Inn Express New York City - Chelsea

Address: 232 West 29th Street, New York City, NY 10001-5201 (Formerly Holiday Inn Express NYC Madison Square Garden)
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $163 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City - Chelsea 3*
Number of rooms: 228
Reservation Options:
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Also Known As:
Holiday Inn Express Nyc - Madison Square Garden Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Hotel Style:
#63 Green Hotel in New York City
#148 Business Hotel in New York City
#183 Romantic Hotel in New York City
#196 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York City - Chelsea staff and other travellers.
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Questions? Get answers from Holiday Inn Express New York City - Chelsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid ground floor”
 of 5 bubbles Panter11, 6 Jan 2017 | Read review
“The higher the better”
 of 5 bubbles Bruce in West Oz, 5 Jan 2017 | Read review
“We stayed on the 8th floor so there was very little street noise.”
 of 5 bubbles sleepingdogsfla, 7 Dec 2016 | Read review
“We had a room on the top (15th) floor, hall end - very quiet.”
 of 5 bubbles ckca98, 30 Nov 2016 | Read review
“Ask for higher floor - money helps to get it! - to get a quiet room”
 of 5 bubbles Traveller007Finland, 26 Nov 2016 | Read review
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