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Holiday Inn Express New York City - Chelsea

HIExpress.comUS$123*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express New York City - Chelsea
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1,973 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New York City - Chelsea
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Showing 1,388: English reviews
Blackpool, United Kingdom
Reviewed 9 January 2013

We arrived at this hotel late at night and were quickly checked in by friendly staff. The room had one king size bed which was very comfortable and the room was very clean. The room had tea and coffee making facilities and an ice bucket. The rooms were cleaned each day with fresh towels given. Breakfast is served in the...

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Helpful?
Thank Emma L
Maggie H, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear Emma L, Thank you for taking the time to review your stay at the Holiday Inn Express Madison Square Garden. I am happy to hear that you found your guestroom clean and comfortable; the breakfast varied and plentiful, and the location superb. We hope to welcome you back on a return visit to New York City! Best Regards, Maggie...

Gold Coast, Australia
Reviewed 4 January 2013

We received this hotel through Hotwire for a good price. I was apprehensive staying here until we got to the room. I was relieved when I saw the room was clean and a good size for new york standards. The bathroom as well was spotless and seemed new. Also you get free wifi throughout the hotel and a great hot...

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Thank rocco85
San Francisco, CA
Reviewed 3 January 2013

I booked a week at the Holiday Inn Express at the last minute as our usual Chelsea Market area hotels had no vacancies. It turned out to be a longer walk to our offices than I had hoped (twenty minutes to the usual five), but with clear weather, this was not a big issue. The last-minute rates were significantly higher...

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Helpful?
Thank Sara S
IHGCare, Guest Relations Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear Sara S, Thank you so much for your review of our hotel. I am sorry we were not able to exceed or at least be at par with your expectation. Rest assured that I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor...

Toronto, Canada
Reviewed 2 January 2013

Very clean, friendly staff, great location.. the room was kind of small but what do you expect in new york city? The breakfast was very good and generous portions (all you can eat). All the attractions are easily accessible by subway or car. Overall would definitely recommend.

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Helpful?
Thank clairedy16
Maggie H, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear clairedy16, Thank you for your recommendation of the Holiday Inn Express Madison Square Garden! I am very happy to hear that you enjoyed your stay and found the hotel ideally located near NYC's best attractions. We hope to welcome you back in the not-so-distant future! Best Regards, Maggie Houston Assistant General Manager

manchester england
Reviewed 1 January 2013

A good standard hotel in an excellent location .it was extremly busy in the breakfast area but the breakfast was varied and of a good standard,the rooms were small but ok,if your at the front of the hotel low down it can be noisy due to the transport premesis opposite ;but its NYC its always noisy,would definetly stay there again

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Helpful?
Thank fennerjames
Maggie H, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear fennerjames, Thank you for taking the time to review your visit at our hotel. I am happy that you found our breakfast varied and of good value. We are currently in the process of upgrading all of our guest rooms and installing additional sound barriers to help reduce the NYC noise you mention. I hope that you will give...

Adelaide, Australia
Reviewed 30 December 2012

Stayed for 6 nights over Christmas and while the staff are fantastic, the service is awesome, the room size is just wrong! It's great for a couple or maybe even a squeeze for 3 people, but for a family of 3 or more or 4 adults - as was my party - it was really difficult. There is no room...

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Thank kells2503
Australia
Reviewed 29 December 2012

I am staying in this hotel at the moment with a family member. We arrived yesterday. We had paid $2885 to the Holiday Inn Express Madison Square Garden for 8 nights accommodation in a twin room. Bookings were made through www.expedia.com.au and confirmation of the booking was received on 12 November. When we arrived we were informed that they only...

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Helpful?
3Thank OZtraveller222
Maggie H, Manager at Holiday Inn Express New York City - Chelsea, responded to this review

Dear OZtraveller222, Thank you for taking the time to share your feedback concerning your visit with our hotel. I am very sorry to hear that you were not provided with the room that you had expected when reserving your room with Expedia.com. I have done a bit of research and note that you reserved a Standard Room via Expedia's website....

Winchester, United Kingdom
Reviewed 27 December 2012

This hotel was in a great location, right in the heart of New York. Bedrooms were quite small, but if you only plan to use it to rest your head, then this was no problem. Staff very accommodating. Great choice of breakfast but you need to be up early as seating in the dining room is very limited. Overall I...

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1Thank Hillier40
Vancouver, British Columbia, Canada
Reviewed 27 December 2012

I stayed here for 3 nights total on 2 seperate time during the trip. The hotel is in a great and safe location, very close to the Subway line (less than 5mins walk). Close to Penn Station if you need the Amtrak. Both rooms I stayed in were great, keep in mind this is a NYC hotel so you can't...

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Thank west_coast22
Cambridgeshire
Reviewed 19 December 2012 via mobile

We stayed here for 3 night at the beginning of December 2012 during a short break away in NYC and we loved it. We arrived late at night and was exhausted, luckily check in was fast and efficient and the guy on reception was friendly and welcoming. We were travelling with friends and was pleased when we were given rooms...

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Helpful?
2Thank kel-1979

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04/06/2017 05/06/2017
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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Thank you for choosing the Holiday Inn Express New York City - Chelsea hotel located right in the heart of Chelsea and Madison Square Garden area. We include a complimentary hot and cold Express Start Breakfast for all guests of the hotel. Our hotel is a new 15 story high-rise hotel with amenities to include free high speed wired and wireless Internet access, free local calls, fitness center, rear garden terrace and a full business center. We are just ten short blocks from Times Square. Also within walking distance is Penn Station, the Empire State Building, Jacob Javits Convention Center, Fashion Institute of Technology, Theatre District, Macy's, mid-town and 5th Avenue shopping. Rockefeller Center is just one mile away! We are also centrally located to many fine restaurants, entertainment venues and some of the finest shopping the city has to offer. ... more   less 

Additional Information about Holiday Inn Express New York City - Chelsea

Address: 232 West 29th Street, New York City, NY 10001-5201 (Formerly Holiday Inn Express NYC Madison Square Garden)
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $243 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City - Chelsea 3*
Number of rooms: 228
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, Hotwire, Priceline, getaroom.com, Cancelon, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Holiday Inn Express New York City - Chelsea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Nyc - Madison Square Garden Hotel New York City
Holiday Inn New York City
New York City Holiday Inn
Hotel Style:
#65 Green Hotel in New York City
#147 Business Hotel in New York City
#182 Romantic Hotel in New York City
#195 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York City - Chelsea staff and other travellers.
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Questions? Get answers from Holiday Inn Express New York City - Chelsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was on the seventh floor, away from the elevator; very quiet.”
A9524UFmaryc, 24 May 2017 | Read review
“Any floor except first floor”
knightforet, 1 May 2017 | Read review
“I was at the end of a hallway.. and it was very noisy listening to everything”
W_on_the_Road, 18 Apr 2017 | Read review
“Quieter if you go higher but elevators are slow to non-existent. Whirlpool room is pretty small, but bathroom is a nice size.”
lynneinottawa, 13 Apr 2017 | Read review
“Away from lifts”
Em1988J, 3 Apr 2017 | Read review
5 of 5
HIExpress.com
US$123* /night
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HotelQuicklyUS$157
TripAdvisorUS$123
PricelineUS$129
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Prices are for 1 room, 2 adults
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