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Hilton Garden Inn New York/Manhattan-Chelsea

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Hilton Garden Inn New York\/Manhattan-Chelsea
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1,950 Reviews from our TripAdvisor Community

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Showing 1,698: English reviews
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Reviewed yesterday NEW

This Hilton is in a great location out of the crowds of Time Square but easily accessible to subways (Red and Yellow lines were only a block away). Rooms were very nice, quite and staff were very friendly and helpful. Also, on a block of flower shops so the walk was always pleasant.

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Helpful?
Thank Wayne S
Orlando, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 23 December 2016

I stayed at this hotel only for one night (December 21, 2016). My rate was $111.00 + tax = $130.87 for the night. The hotel is located in the heart of Chelsea on West 28th Street between 6th Avenue and 7th Avenue. It has 24 floors and 169 guest rooms. I was able to walk to many of the NYC...

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1Thank UCFKnightsFan
About Hotel's Favourite Review
New York City, New York
Reviewed 6 days ago NEW

Great location, steps from many restaurants. We recieved great service, lovely hotel overall! Staff was pleasant to deal with and we were able to check in early. I would recommend this hotel to friends and family.

Review collected in partnership with Hilton Garden Inn
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Thank simmieg2017
Boston, Massachusetts
Reviewed 6 days ago NEW

Overall, I can't complain too much about the hotel, but it seemed underwhelming, especially considering the price, which was over $900 for 2 adults/2kids in 1 room for 2 nights and parking. The room was - at first glance - clean, but I made the mistake of looking under them bed. It was clear it hadn't been vacuumed in some...

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Helpful?
Thank KodiakFan24
Sufian U, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Hello KodiakFan24, Thank you for writing and providing us with your honest feedback. We are disappointed to know that you did not find value in your stay with us. Please know, our rates are competitively priced amongst other hotels in our immediate vicinity. We sincerely apologize for any inconvenience you experienced due to the lack of cleanliness, loud HVAC and...

Reviewed 1 week ago via mobile

Quick check in, friendly staff, clean spacious room with all necessary amenities. Didn't have to look for anything. Excellent location, within walking distance to many landmarks. No issues at all and would definitely return.

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Thank Usplus4
Management response:

Thank you for leaving some feedback from your most recent stay with us and we appreciate your five-star rating too! I am pleased to read your overall experience was great, you were able to experience our wonderful staff and our proximity to great local spots. We thank you for choosing us and am very much looking forward to accommodating you...

Reviewed 1 week ago

Walking distance to FIT, the staff are very helpful and willing to take that extra effort to make your stay as comfortable as possible. The flavored water in lobby is a great way to quench your thirst from all the walking that we did. Ten minute walk to Eatly for great food.

Review collected in partnership with Hilton Garden Inn
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Thank V865ORmichaelp
Shelby Township, Michigan
Reviewed 1 week ago

We are a family of four with an agenda to see and do as much as we could in 7 nights. This hotel is in a great location right near the subway and in a quiet area. We paid a little extra for breakfast and it was so worth it. Not your typical hotel breakfast. Made to order omelettes, waffles,...

Review collected in partnership with Hilton Garden Inn
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Thank 444kerryp
Management response:

Thank you for leaving such a wonderful and comprehensive review of your recent stay and we appreciate your five-star rating! I am very happy to hear you were able to take advantage and thoroughly enjoy our delicious breakfast. We always want to provide our guests with a great start so they can enjoy the surrounding area. We appreciate you choosing...

Sunderland, United Kingdom
Reviewed 2 weeks ago

Excellent location, good service, pleasant staff. Rooms a little tired, any problems fixed immediately. Room chilly and windows did not keep cold and noise out even though they were D glazed. Heater/ conditioner not effective. Great experience. Will definatley return thank you.

Review collected in partnership with Hilton Garden Inn
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Thank 341roda
Australia
Reviewed 2 weeks ago via mobile

Recently stayed 5 nights from 31st of March up until the 5th of April. Basic hotel that is well priced for the area. But it wasnt the price that made this stay great. It was the staff. Very welcoming and polite at all times. The young blond lady at the hotel bar (her name eludes me at present) was a...

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Thank Matt V
Helsinki, Finland
Reviewed 2 weeks ago

I spent a week at Hilton Garden Inn with my spouse and we were mostly satisfied with our stay. The location is great: a quiet one-way street near Penn Station, with supermarkets, shopping opportunities and cafes nearby. The red metro line is only two minutes' walk away and you can reach the yellow and orange lines in less than ten....

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Thank Woodhue

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 

Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Address: 121 West 28th Street, New York City, NY 10001-6102
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $285 - $639 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton
Hotel Style:
#151 Family Hotel in New York City
#195 Romantic Hotel in New York City
#201 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and other travellers.
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Questions? Get answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the quieter but you may wait awhile for elevator if high up.”
luxtrvl, 17 Feb 2017 | Read review
“All rooms seem to be the same, I personally prefer a higher floor for better views and a more peaceful stay.”
Shaski, 12 Feb 2017 | Read review
“rooms on the back side are quieter than on the front side”
randyjdc, 21 Jan 2017 | Read review
“Ask for upper floors”
chaimc2015, 4 Jan 2017 | Read review
“Accessibility, location, rooms are good size, clean”
6jareda, 27 Dec 2016 | Read review
5 of 5