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Hilton Garden Inn New York/Manhattan-Chelsea

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1,931 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New York/Manhattan-Chelsea
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Showing 1,681: English reviews
Melbourne, Australia
Reviewed 27 July 2013 via mobile

Comfortable room with the amenities you'd need, including a microwave. I requested a high room and was granted this (17th floor) and this was a larger than I was expecting room. Bed and pillows super comfy. Staff all friendly and helpful even small things like greeting you and remembering conversations from prior days. Free wifi is generally becoming a standard...

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Helpful?
Thank solo_girl_hants
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Solo_girl_hants, Thank you for taking the time to write a wonderful review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location convenient. We also agree that our location is ideal and located on a beautiful street lined with fresh, seasonal flowers each day. Our...

Florida, United States
Reviewed 26 July 2013

Liked the area of this hotel. Loved the beds and pillows. Employees all very pleasant and helpful. Wish breakfast was included, but coffee at the bar and treats in lobby in the afternoon were very good. Also like the chilled lemon water in lobby and when going out for day you could ask for a bottle of water from the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Carol P
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Carol P, Thank you for the wonderful feedback regarding your recent stay with us! We are so pleased to hear you had a great experience at the Hilton Garden Inn Chelsea. Our staff does a wonderful job exceeding expectations and making sure everything is spotless. We are happy to hear our location was convenient for your many adventures. I'm...

Colchester, United Kingdom
Reviewed 25 July 2013

My family and I spent 4 nights in this hotel and will gladly return. Our rooms were spotless and larger than expected. We had a king size and a double queen. Rooms include a fridge, microwave and coffee maker. Ice/water machine in the communal hallway on each floor plus cold drinks machine. All the staff were very polite and friendly...

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Thank D W
Washington DC, District of Columbia
Reviewed 23 July 2013

This hotel offers a great value for a God price. The hotel staff are amazingly polite and helpful. Everyone from the Front desk staff, bellmen and Waitresses in the restaurant were all extremely polite and helpful. The Rooms are a good size for Mid town new York and very clean. They offered Microwaves, refrigerators and a nice flat screen TVs...

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Helpful?
Thank cadman_foster
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Cadman_foster, Thank you for taking the time to write a wonderful review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location convenient. Our location is ideal and located on a beautiful street lined with fresh, seasonal flowers each day. Our staff does a great...

Neptune, New Jersey
Reviewed 23 July 2013

A nice spot and convenient location for NY travelers. Staff was friendly. The room was clean and ample sized for two for a weekend and included a small fridge and microwave. Safe area convenient to subway, bus, restaurants, markets. We got a breakfast-included package in our room rate and it included made-to-order omelets and a luxurious buffet. I would stay...

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Helpful?
Thank freckles00
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Freckles00, Thank you for taking the time to write a wonderful review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location convenient. Our location is ideal and located on a beautiful street lined with fresh, seasonal flowers each day. Our staff does a great...

Worcester, United Kingdom
Reviewed 23 July 2013

Ideally located on 28th Street with subway stations at both 7th Street and Broadway, this clean and comfortable hotel is in the heart of the Flower District. Shops put out plants and greenery all along the street in the early morning, and then put the unsold ones back every evening. Free refreshing soft drinks are available in the lobby during...

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Helpful?
1Thank DavidFOSH
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear DavidFOSH, Thank you for taking the time to write a wonderful review about your recent stay at the Hilton Garden Inn Chelsea! We are so pleased you enjoyed your stay with us and found our location convenient. We also agree that our location is ideal and located on a beautiful street lined with fresh, seasonal flowers each day. Our...

New York, United States
Reviewed 23 July 2013

The staff was pleasant and professional. It was a so nice to see their smiles every day, especially at the the morning breakfast and the evening wine receptions. The only reason that I would not rate "excellent" would be due to the noisy street clatter that made it hard to sleep.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Wei K
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Weik , Thanks so much for the very nice review of your stay at the Hilton Garden Inn Chelsea! You and every other guest of ours are very important to us. The entire staff works very hard to exceed the expectations of every guest. Thank you for making us your hotel of choice, and we look forward to seeing...

Park Ridge, New Jersey
Reviewed 21 July 2013

This won't be a long review - I stayed one night with a friend who was in town on business. Simple room - just two beds, fridge and microwave (like all Garden Inns), wardrobe, desk, bathroom. Decent size by NYC standards (which would be small compared to other parts of the US, but this is understandable in NYC). Pleasant, helpful...

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Helpful?
Thank John_Setrak
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear John_Setrak, Thank you so much for taking the time to review our hotel. I am glad you had a great experience at the Hilton Garden Inn Chelsea. We find our location and room amenities to be very convenient for our guests. Our employees do a great job of welcoming and taking good care of our guests as well. Thank...

Northern VA, United States
Reviewed 19 July 2013

excellent location. fun to walk thru the floral "district/street" where the hotel was located. staff was very nice and helpful. room was a bit snug, but likely what was to be expected for a stay in NYC - bed, TV, bathroom, small fridge, desk, no extra couch or chairs. we would stay again

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Greg F
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear Greg F, Thank you so much for taking the time to review our hotel. We are so pleased you enjoyed your stay with us and found our location convenient. Walking through the flower and tree lined streets is a beautiful scene. Our employees do a great job of welcoming and taking good care of our guests as well. Thank...

California
Reviewed 18 July 2013

Stayed here on a business trip. The area was okay.. Walked from the hotel to the waterfront (Hudson River). The rooms are a little on the small side, but the staff is first rate, very attentive and efficient. Breakfast was good, once again staff was very friendly and attentive. Had to take cabs to meals and business, cabs were called...

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Helpful?
Thank d123_12
hgichelsea, Manager at Hilton Garden Inn New York/Manhattan-Chelsea, responded to this review

Dear 123_12, Thank you for the wonderful feedback regarding your recent stay with us! Our staff works diligently to bring personal attention to every guest interaction, and we are pleased you received that attention.Thank you for staying with us, and we look forward to welcoming you back to the Hilton Garden Inn Chelsea in the future!

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Delight in Hilton Garden Inn New York/Manhattan-Chelsea - a modern Madison Square Garden hotel. Perfectly located in the city's Flower and very chic Chelsea district, the hotel is in the heart of it all. Just south of Times Square and convenient to Penn Station, Grand Central Station and all subway lines, this charming Chelsea hotel is central to the wonders of the city. Less than 0.5 miles to Jacob Javits Center Four blocks to Macy's Seven different subway lines within a short walking distance Three blocks to Madison Square Garden. Connect in Business at this Madison Square Garden Hotel. Corporate travelers enjoy an easy walk to many businesses and area corporations: Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building, Macy's, Fisher Price, Cisco Systems. ... more   less 

Additional Information about Hilton Garden Inn New York/Manhattan-Chelsea

Address: 121 West 28th Street, New York City, NY 10001-6102
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $268 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New York/Manhattan-Chelsea 3.5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
New York City Hilton
Hotel Style:
#152 Family Hotel in New York City
#196 Romantic Hotel in New York City
#202 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and other travellers.
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Questions? Get answers from Hilton Garden Inn New York/Manhattan-Chelsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the quieter but you may wait awhile for elevator if high up.”
 of 5 bubbles luxtrvl, 17 Feb 2017 | Read review
“All rooms seem to be the same, I personally prefer a higher floor for better views and a more peaceful stay.”
 of 5 bubbles Shaski, 12 Feb 2017 | Read review
“rooms on the back side are quieter than on the front side”
 of 5 bubbles randyjdc, 21 Jan 2017 | Read review
“Ask for upper floors”
 of 5 bubbles chaimc2015, 4 Jan 2017 | Read review
“Accessibility, location, rooms are good size, clean”
 of 5 bubbles 6jareda, 27 Dec 2016 | Read review
5 of 5