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Empire Hotel

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5,590 Reviews from our TripAdvisor Community

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Showing 5,006: English reviews
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Boston, Massachusetts
Reviewed today NEW

The Empire Hotel was a great convenient place to stay while on business for one night in NYC. The room was a little run down but the bed and bathroom were clean and I slept very well. I would stay there again.

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Thank ashleyeb8
Detroit, Michigan
Reviewed today NEW

Our hvac unit clearly has seen better days, from broken knob to a fan that sounded horrible to the fact that the unit could not cool off the hot room made the space very difficult to sleep in. We stayed two nights and despite very early morning request on the second day, they would not move us as they said...

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Thank Jonathan S
Mckinney
Reviewed today NEW

Location is the only reason to stay here for us. The rooms are overpriced, furniture beat up, draft in window, could not read the warm/cold on dial it was so old and worn out, no hot water one morning, no wash cltohes or coffee. All of this reported to front desk and never heard a peep from management over the...

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Thank Dewayne M
Old Lyme, Connecticut
Reviewed yesterday NEW

The hotel is stylish (a little too stylish if you ask me -- the patterns on wallpaper and carpet could make you dizzy)...the bar area is neat, my room was a decent size, and had a nice table to work at. Great location especially if you have things to do in the Columbus Circle or Lincoln Center area. Very close...

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Thank josephsR2728RI
Greater London, United Kingdom
Reviewed yesterday NEW

We have just returned from our second visit to the Empire. Pasquale welcomed us back with a lovely room at front of hotel, free wifi and a bottle of bubbly! Thank you Pasquale. All the staff are so friendly and helpful, especially the doormen. Our room was kept spotlessly clean the maids work very hard. We had a wonderful week...

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Thank Cherdel93
Pretoria, South Africa
Reviewed yesterday NEW

The comfort and location of The Empire Hotel on par with hotels that are double the price. Highly recommended and will definitely consider staying there again on my next trip to NYC. Helpful and courteous staff.

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Thank robbiemyburgh
Kilbirnie, United Kingdom
Reviewed yesterday NEW

Pleasant enough hotel. Toilet blocked on our first day but a plumber was sent fairly quickly. Plenty of clean, fresh towels.Rooms were clean but badly in need of updating. Every time we opened the wardrobe, the door threatened to 'attack' us. Didn't have much interaction with the staff, but the doormen were very pleasant and helpful. Particularly Dennis and Tommy....

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1Thank Barrycat
Milford
Reviewed yesterday NEW

Great staff, great location and a wonderful atmosphere. I stay here all the time and always look forward to coming back. The restaurant is excellent - wonderful oysters and raw bar - and the breakfast buffet is good too.

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Thank michaelhy2017
Jeffrey W, General Manager at Empire Hotel, responded to this review

michaelhy2017 Thank you so very much for sharing your experience and stay with our following community. We truly appreciate the kind words and services of our empire associates especially the atmosphere they create. We look forward to your next visit to the big apple to rekindle and connect- it is our pleasure in servicing you. Safe Travels General Manager Empire

Buxton, United Kingdom
Reviewed yesterday NEW

BEWARE AND CHECK YOUR CARD TRANSACTIONS We visited this hotel in December and as other hotels gave our credit card as room deposit. Upon returning to England and the arrival of our credit card bill it was noted that the empire hotel had debited our card with $52.26 . We had not used any room facilities or drinks, we paid...

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Thank Fiona G
Washington DC, District of Columbia
Reviewed yesterday NEW

I don't know why some reviews slam this place or the staff, maybe they caught someone on a bad day. All I can say is that we had a positive experience. We have stayed at a LOT of hotels around the US and around the world, and this is a very decent hotel. We have also stayed at the Waldorf...

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Thank D T
Jeffrey W, General Manager at Empire Hotel, responded to this review

DT Thank you so very much for sharing your experience and stay with our following community. We truly appreciate the kind words and services of our empire associates especially the bell and front desk. We look forward to your next visit to the big apple to rekindle and connect- it is our pleasure in servicing you. Safe Travels General Manager...

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ed's Chowder House
Ed's Chowder House
Cuisines: American, Seafood, Soups
The Empire Hotel Rooftop
The Empire Hotel Rooftop
Cuisines: Bar, American
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on our own private corner of West 63rd Street between two legendary New York City landmarks - Lincoln Center and Central Park - this boutique NYC hotel provides luxury accommodations overlooking the Broadway / Columbus Avenue - the gateway to the Upper West Side. Location is essential to the spirit of the Empire Hotel and the interior motif and design is inspired by the earth tones of Central Park and the stately modernism of Lincoln Center. 426 Deluxe guest rooms and suites, WiFi, Pool Deck open seasonally, Ed's Chowder House Restaurant, Rooftop Lounge, Lobby bar. ... more   less 

Additional Information about Empire Hotel

Address: 44 West 63rd Street, New York City, NY 10023-7029
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: $289 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empire Hotel 4*
Number of rooms: 426
Reservation Options:
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Hotel Style:
#194 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Empire Hotel staff and other travellers.
95 questions
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Questions? Get answers from Empire Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel that won't rip you off !!!!”
 of 5 bubbles 10fionag, 26 Mar 2017 | Read review
“god help you”
 of 5 bubbles aimeelanderson, 25 Mar 2017 | Read review
“Corner suites are large with french doors to let other sleep in”
 of 5 bubbles , 23 Mar 2017 | Read review
“Loved the superior king room”
 of 5 bubbles carol21403, 20 Mar 2017 | Read review
“Please see frank at the Bar in the lobby!”
 of 5 bubbles daw262, 13 Mar 2017 | Read review
5 of 5