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The Plaza

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The Plaza
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2,176 Reviews from our TripAdvisor Community

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Showing 1,789: English reviews
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New York
Reviewed 2 days ago NEW

The Plaza is one of the most elegant, luxurious hotels in all of New York. It is a fairy tale hotel with old world charm. The rooms are stunning and beautiful. The beds and sheets are incredibly comfortable and the bathrooms with LeLabo products are outstanding. The location on Central Park South and 5th Avenue cannot be beat. The only...

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Helpful?
Thank VacaRae
Atlanta, Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 1 March 2017

For Valentine's Day (our 30th one), my husband booked us a room at the Plaza (only our 3rd time actually staying in Manhattan). He wanted a view of Central Park, so he booked us a suite. Hands down, the most expensive room we've ever booked. We had theater tickets for "Beautiful" (which was excellent) and dinner plans in the city....

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Helpful?
Thank shayna797
About Hotel's Favourite Review
Rafal K, Manager at The Plaza, responded to this review

Dear shayna797, Thank you for your kind words in this 5-star review, it is always a pleasure to receive such a positive feedback! I will be delighted to share your compliments with our team and recognize how well your arrival experience was handled. We sincerely hope we will have the opportunity to welcome you and your husband to The Plaza...

La Quinta, California
Reviewed 3 days ago NEW

This historic hotel is the place to see and be seen, and it's within walking distance of fine restaurants and fabulous shopping on Fifth and Madison Avenues, not for the faint of heart. The service was quite good overall, but there were a few issues. Upon arrival, I noticed the shelves in both closets (we had a junior suite) were...

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1Thank weezie333
Miami, Florida
Reviewed 3 days ago NEWvia mobile

The rooms are beautiful and well appointed with luxurious bedding, furniture, including a separate coat closet and bar setup, heated floors and gold tiles in the bathroom, and beautiful chandeliers. The staff was courteous and helpful and the concierge reserved a quiet table for my breakfast meeting at the Palm Court. The only thing that reminded me of the hotel's...

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Thank mdmprez
Panglao Island, Philippines
Reviewed 4 days ago NEW

The ambiance is everything in the movies, and more. From the food court underneath to the grand lobby, nothing beats Christmas in New York by staying here. The friendly doormen usher you into the lobby where a majestic Christmas Tree gives you the Home Alone 2 wow factor. The restaurant is sublime. Truly a great stop on 5th Avenue!

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Thank Andrew F
Reviewed 1 week ago NEWvia mobile

Arrived at front desk and was told we had upgrade from junior suite to regular suite. Only difference was a wall between bedroom and living area. Square footage was same. We never used the butler service so not sure if really available. However , the concierge was really all I needed. Melody took care of me the whole 5 days...

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Thank Jerry G
Cathal D, Manager at The Plaza, responded to this review

We very much appreciate your comments regarding your stay at The Plaza, A Fairmont Managed Hotel. It is always a pleasure to receive positive feedback; I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 1 week ago via mobile

It's one of those things I dreamed of visiting. The Plaza is in so many movies/shows that it would have been exciting to see in person. We wanted to take our daughter for a special afternoon tea followed by a Broadway show. We made reservations via Open Table for Wednesday April 19th. Unfortunately, we made reservation for 11am to find...

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2Thank Jenny B
White Rock, Canada
Reviewed 1 week ago

Sorry I could not afford to stay at the Plaza but we did stop by and visit the world famous hotel and have a glass of wine. If you have the time and you know all the stories about the little mischief maker,Eloise, who lived at the Plaza you should pop in. They even have a painting of her. The...

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Thank skiwhistler
Cathal D, Manager at The Plaza, responded to this review

We very much appreciate your comments regarding your experience at The Plaza A Fairmont Managed Hotel. It is always a pleasure to receive positive feedback; I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Massachusetts
Reviewed 1 week ago

Ever since seeing Home Alone 2 many years ago, I had a dream to visit the Plaza for a sister adventure weekend in NYC. It did not disappoint! Fantastic, over the top service, elegance, beauty, class and a perfect location! Enjoyed afternoon tea, cocktails nightly at the beautiful bars and a perfect night's sleep. Will be back soon with my...

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Thank gypsy090
Estoril, Portugal
Reviewed 1 week ago via mobile

Well, I've stayed at The plaza hotel and unfortunately the review is not positive. The building however is stunning but is the only thing about this hotel. When we arrived from the airport (9pm) there was no one to help us with the luggage at the front door, what a failure. The room is nice, the bathroom is beautiful. The...

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1Thank Carolina N

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $872 - $1,730 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#21 Spa Hotel in New York City
#50 Green Hotel in New York City
#78 Luxury Hotel in New York City
#104 Business Hotel in New York City
#104 Romantic Hotel in New York City
#131 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Plaza staff and other travellers.
32 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The website stated the hotel charged for internet access, but I think it was complimentary.”
weezie333, 25 Apr 2017 | Read review
“Get a room with a view of Central Park!”
A7298SIandrewf, 24 Apr 2017 | Read review
“no information”
ehmtl, 14 Apr 2017 | Read review
“No more rooms facing Central Park. They are all condos, but it was really lovely the way it was redone and there were other NYC views.”
gnaturecenter, 12 Apr 2017 | Read review
“call and ask for the view you want.”
  • view of Central park from our room
  • more of the view
shayna797, 1 Mar 2017 | Read review
5 of 5