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The Plaza

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The Plaza
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2,105 Reviews from our TripAdvisor Community

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Showing 1,735: English reviews
Washington DC, District of Columbia
Reviewed 1 December 2015

I stayed at The Plaza for one night in late November 2015. When I booked the reservation (a regular King room), I asked for it to be under an assumed name (which they happily accommodated) and to be upgraded to a nicer room, if one was available upon check-in. An upgrade indeed was available and the room I stayed in...

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Helpful?
Thank Leith M
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your review with the tripadvisor community - we greatly appreciate your recommendation of The Plaza. We’re so pleased that you enjoyed your upgrade to one of our larger rooms as well as our engaging colleagues made your experience more enjoyable. I will be sure to share your compliments with our...

Reviewed 30 November 2015

Amazing place since we arrived, they didnt got my room ready at my arrival and they gave me an upgrade for a suite , the room was terrific , room service has a good service, the buttler was awesome ( the only thing was that we ask for bath salts and it took forever to get them) Really is one...

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Thank Paulina R
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for sharing you feedback with us about your stay. I’m delighted to know that you enjoyed your stay with us as well as the upgrade to a suite you received upon check-in. I sincerely hope we have the opportunity to welcome you back to The Plaza again. Warm regards, Donovan Alicea, Director of Operations

Phoenix, Arizona
Reviewed 29 November 2015 via mobile

My Mom and I stayed here for three nights over Thanksgiving. It has been a dream of mine since watching Home Alone 2 as a child. We booked our room in January knowing this is a popular holiday destination. Upon check in we were upgraded for free to a junior suite. The service was immaculate and our experience was great...

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Helpful?
Thank SeeHisCreation2015
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, All of us at The Plaza would like to thank you for your comments regarding your stay with us. We’re so pleased that you enjoyed your upgraded junior suite, and that you had a memorable stay with us. We look forward to welcoming you back in the future. Warm regards, Donovan Alicea, Director of Operations

Boston, Massachusetts
Reviewed 27 November 2015 via mobile

I've stayed in The Plaza a few times every year and look forward to the experience for a few reasons. The accommodations are fantastic but better than that is the service at the hotel - from the front desk to the lobby bar to the restaurants. I've hosted events at the hotels and we repeat the event each/every year mainly...

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Helpful?
Thank Jdcarcollector
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, We are truly grateful for your kind recommendation of The Plaza and we thank you for taking the time to share your experience with us. I'm so pleased to hear about how you enjoyed your interactions with our friendly and professional staff during your visit. It would be our pleasure to have you return and we hope it...

Chicago, Illinois
Reviewed 27 November 2015 via mobile

When I need to have a meeting in the city and am short on time, The Plaza never fails with all of the lobby space. The rooms are spacious and always beautifully appointed, my favorite is always the king suite. Restaurants are top notch and drinks in the lobby a must. Well worth the stay and always a treat!

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Thank Mom2MGirls
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us and I certainly appreciate your comments. We are so pleased you chose to stay with us at The Plaza and honored to hear how you enjoyed your experience while with us. We look forward to welcoming you back soon. Warm regards, Donovan Alicea, Director of Operations

Toronto, Canada
Reviewed 26 November 2015

I had the privilege of staying in a deluxe king room at the Plaza this past October. I have to say, from the second you enter this iconic New York hotel, you feel like you are part of history. The spectacular location of this hotel cannot be beat; just outside of Central Park, the hotel is in a wonderful upscale...

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Helpful?
Thank Ricki S
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us and I certainly appreciate your comments about our professional staff as well as our location across from Central Park. We look forward to welcoming you back soon and don't hesitate to reach out prior to your next stay. Warm regards, Donovan Alicea, Director of Operations

Singapore, Singapore
Reviewed 25 November 2015

I love Fairmont properties and this is definitely my favorite! So many places in the world boast 5-stars, but this is a true 5+star hotel! From white glove butler service to personalized business cards during your stay to tea time delivered to your room to all the gold finishings on the fixtures in the bathroom...the list goes on! They even...

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1Thank JeanetteSFSG
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for sharing you feedback with us about your stay. I’m delighted to hear that you chose The Plaza on your recent stay to New York. At Fairmont, we take great pride in turning moments into memories, and I’m glad to hear that our butler staff was able to create a memorable experience for you. We look...

Reviewed 24 November 2015

Nice room decor but toilet facilities is a bit wear out. In room dining was good. But you can always get to nearby food court near the Plaza where you can get lobster rolls, Lady M cakes etc. Very close to 5th Ave and you can shop until you drop!

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2Thank Tracy C
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for sharing you feedback with us about your stay. We appreciate the feedback that you have provided us about the room décor and bathroom facilities, and please be assured we'll be passing this on to the corresponding departments. I'm pleased to hear that you were able to enjoy several of the delicious eateries in our food...

Fishers, Indiana
Reviewed 24 November 2015

We stopped here for drinks after an exhausting weekend. This is subdued elegance and old-world charm. Very refined. We ordered the same drinks we had at our own hotel and The Plaza was a bit less expensive - amazing! Want to go back to actually stay in one of their rooms. Staff was attentive but not intrusive. Loved it.

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Thank hellmbeck
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for sharing your feedback with us about your visit. I’m pleased to hear how you enjoyed the drinks you had with us, and we'd love to have the opportunity to welcome you back as a guest next time. Warm regards, Donovan Alicea, Director of Operations

Stamford, Connecticut
Reviewed 24 November 2015

We stayed at The Plaza for our 43th Anniversary and it was wonderful. Marie at the front desk was so sweet,efficient, helpful and very kind. The manager came out to wish us a happy anniversary. The room was beautiful and clean. The hotel sent champagne and strawberries to our room. We've traveled extensively and stayed at some of the best...

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Thank janis k
Donovan A, Manager at The Plaza, responded to this review

Dear Guest, Thank you for sharing your feedback with us about your stay. I’m delighted to hear about your positive experience you had with us while staying for your anniversary as well as the great service that Marie at guest reception provided you with. We hope you’ll give us the opportunity to welcome you back soon. Warm regards, Donovan Alicea,...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $782 - $1,632 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Fairmont Hotels and Jetsetter so you can book your The Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#23 Spa Hotel in New York City
#50 Green Hotel in New York City
#87 Luxury Hotel in New York City
#104 Business Hotel in New York City
#105 Romantic Hotel in New York City
#132 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Plaza staff and other travellers.
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Calgary, Canada
Bedale, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As always book early”
 of 5 bubbles 962sammyk, 18 Feb 2017 | Read review
“Any room is excellent of itself.”
 of 5 bubbles Y7375BOrobertf, 11 Feb 2017 | Read review
“Don't worry about the cost”
 of 5 bubbles freemak2, 29 Jan 2017 | Read review
“Must look over Central Park”
 of 5 bubbles BBear52, 5 Jan 2017 | Read review
“The 19th Floor Junior Suite was spacious and extraordinary.”
 of 5 bubbles jackhanney, 4 Jan 2017 | Read review
5 of 5