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The Plaza

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2,092 Reviews from our TripAdvisor Community

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Showing 1,730: English reviews
Drexel Hill, Pennsylvania
Reviewed 18 August 2015

From Neil at the front door to Jerry waiting inside and then to Lilo at the front desk my wife and I were WOWED! Like old friends coming home. It was the best four (4) days of our lives. The best was walking in and finding champagne waiting for us to celebrate our 20th. Stayed here initially for our honeymoon....

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank roberty240
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, I am so pleased to know that you enjoyed your stay and The Plaza for your special 20th anniversary! We are delighted that we could welcome you back for such a wonderful milestone occasion. Thank you for your comments, which have been shared with our team. Warm regards, Donovan Alicea, Director of Rooms

Zurich, Switzerland
Reviewed 18 August 2015

i stayed there with my grand parents already and also with my parents and now i stay there with my fiancee. it is a very nice and well located hotel. the rooms are very nice and spacious - high luxury and quality. the higher the floor the calmer and relaxing it is. service staff is not the best, but on...

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3Thank sammarste
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. We are delighted to welcome you and your family to your home in New York City throughout the years. We hope to see you again soon. Warm regards, Donovan Alicea, Director of Rooms

San Diego, California
Reviewed 17 August 2015

We came here with our 4-year daughter for one night to have the stereotypical New York tourist experience. If you come here for this I'd be very surprised if it does not deliver. Highlights: -Great service from bell staff and front desk. Made my daughter feel like a princess. Rode on the luggage cart. Went to the pink Eloise phone...

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1Thank BiscottiCalifornia
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at The Plaza. We are so pleased to know that you enjoyed your stay. We love to welcome young guests and introduce them to Eloise! Thank you for your comments. Warm regards, Donovan Alicea, Director of Rooms

Schenectady, New York
Reviewed 15 August 2015

The Plaza is famous and perhaps the reason is buried in its past. This is a good hotel to be sure, but in my view it relies on past glories more than its present. My room (an Edwardian Suite) was a two roomed suite. The bathroom was enormous. If you like gold fittings, ornate furniture and the sense that one...

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2Thank Noel S
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your feedback and insights regarding your recent stay. I am sorry to learn that this visit failed to meet your expectations and we appreciate your comments. Warm regards, Donovan Alicea, Director of Rooms

Montreux
Reviewed 13 August 2015 via mobile

rooms are with the heaviest matierials very light colours missing any kitsch serive and green room unbeatable as is the location right on5th and park.families favourite amd a safe harbour for businesstrios recommemd high floors but facing park is a must!;-)

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Thank worldtraveller1968
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your sharing your feedback. Warm regards, Donovan Alicea, Director of Rooms

Venice, Italy
Reviewed 12 August 2015

I've always dreamt to stay here at The Plaza every time I went to New York and finally the dream came true. It seemed like living in a dream, living in the heart of the city I love and I will always adore. The rooms are great, I had never slept so coziness. Love NY and love the Plaza

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2Thank Margherita C
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, We are delighted to hear that you enjoyed The Plaza and we hope to welcome you back again soon! Warm regards, Donovan Alicea, Director of Rooms

Lafayette, Indiana
Reviewed 11 August 2015

Ok...let's get one thing straight...the water pressure in the marble shower is the best ever! We were on the 10th floor and we had virtually no view, but the quality of the room more than made up for it. Room service was meh. The food and delivery was just ok. I wish we had gone down to the food court...

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2Thank PurdueGirl1127
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for sharing your feedback with us and I’m pleased to know you enjoyed room here at The Plaza! We hope to welcome you again as a valued Fairmont President’s Club member. Warm regards, Donovan Alicea, Director of Rooms

Thornhill
Reviewed 11 August 2015

I stayed there with my family and i can say that nothing can beat the service and location of this property, I am looking forward to stay there again in sept 2015.If you have not been to Plaza then you have not try new york cant say any complaint about this place

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1Thank Prem L
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for taking the time to share your comments. We look forward to welcoming you and your family back in September! Please let me know if I may be of any assistance before or during your stay. Warm regards, Donovan Alicea, Director of Rooms

Manchester, United Kingdom
Reviewed 11 August 2015 via mobile

I visited The Plaza last year and it's such a beautiful place. The thing to remember with this hotel is the more you spend, the more spectacular your time will be. From the minute we arrived, everything was perfect. There were fresh flowers in the room, the view of the park was wonderful and the staff were incredibly attentive. The...

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Helpful?
Thank Hankey30
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Thank you for your comments and I’m pleased to know that you enjoyed your stay. We hope to see you again soon. Warm regards, Donovan Alicea, Director of Rooms

Chelmsford, United Kingdom
Reviewed 11 August 2015

Having visited NYC 5 times from the UK, for our 6th trip and wedding, we decided to treat ourselves by staying here, and it didn't disappoint. We were treated like royalty. Once they knew we were getting married in NYC, the staff left little treats for us in our room which was lovely. The room was very spacious and elegant....

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Helpful?
Thank Rebecca W
Donovan A, Director of Rooms at The Plaza, responded to this review

Dear Guest, Congratulations on your recent wedding celebration and we are delighted that you chose The Plaza for this special occasion. We hope to welcome you again to celebrate many anniversaries to come. Warm regards, Donovan Alicea, Director of Rooms

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Striking the balance between its storied past and limitless future, The Plaza is the ultimate New York City luxury lifestyle destination - an iconic urban resort with a new and contemporary spirit. While traditions remain, such as the opulent grandeur of the Beaux Arts decor and the iconic Afternoon Tea in The Palm Court, exciting new offerings at this legendary hotel include the elegant Champagne Bar, the stylish Rose Club, and The Plaza Food Hall. The Plaza Hotel offers 282 distinctive guestrooms, including 102 luxurious suites, which boast the largest square footage of any luxury hotel in New York City. From the sumptuous decor to the impeccable white glove service, The Plaza is an extraordinary hotel that offers every indulgence. For our suite guests, The Plaza is pleased to offer Butler Service 24 hours a day. ... more   less 

Additional Information about The Plaza

Address: Fifth Avenue at Central Park South, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $688 - $1,564 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Plaza 5*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com and Jetsetter so you can book your The Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza New York City
Plaza Hotel New York City
Hotel Style:
#25 Spa Hotel in New York City
#50 Green Hotel in New York City
#98 Luxury Hotel in New York City
#104 Business Hotel in New York City
#105 Romantic Hotel in New York City
#132 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Plaza staff and other travellers.
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Bedale, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Must look over Central Park”
 of 5 bubbles BBear52, 5 Jan 2017 | Read review
“The 19th Floor Junior Suite was spacious and extraordinary.”
 of 5 bubbles jackhanney, 4 Jan 2017 | Read review
“book the best you can afford.”
 of 5 bubbles boog33, 2 Jan 2017 | Read review
“Suites good value if travelling with kids”
 of 5 bubbles Welshwizardcambs, 1 Jan 2017 | Read review
“Choose a Room with a View - facing the Central Park (worth every penny)”
 of 5 bubbles bigstone_rb, 29 Dec 2016 | Read review
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