The Gallivant Times Square

The Gallivant Times Square

Traveller (1427)
Double/Double room
Room & Suite (253)
Breakfast Buffet at the The Gallivant Times Square
Dining (35)

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About

3.5
#484 of 503 hotels in New York City
4.7 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.4 of 5 bubbles
Value
The Gallivant Times Square is your ideal basecamp for Manhattan dining, nightlife, theatre, entertainment, and exploration. From the in-room maps, to the location signs in the lobby, every piece of The Gallivant is meant to inspire adventure and New York City discovery.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Wifi
Restaurant
Concierge
Non-smoking hotel
Doorperson
Laundry service
Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
Languages Spoken
English, Spanish

Location

234 W 48th St, New York City, NY 10036
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
Teterboro Airport
11.8 km
See all flights
50th St
3 minNew York City Subway
3.5
3.5 of 5 bubbles3,456 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Gallivant Times Square garners mixed reviews, with its prime location near Times Square being the highlight for guests seeking proximity to the city's bustle. However, the hotel's accommodations fall short of expectations, with numerous travelers expressing dissatisfaction with the rooms' cleanliness, noise levels, and state of repair. While some visitors commend the comfortable bedding, many are frustrated by the inconsiderate service and unexpected fees, leading to a consensus that the hotel is not a good value for money.
Location
Central
Atmosphere
Outdated
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Underwhelming

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3,456Reviews249Q+A100Room tips
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Detailed Reviews
cass wrote a review Feb 2020
Camberley, United Kingdom
4.0 of 5 bubbles
Checked out yesterday and just wanted to reassure anyone concerned with the bad reviews.
We booked a deluxe 2 doubles room through travel republic. With all the bad reviews I was concerned, however I needn’t have been.
The location is great - 48th between broadway and 8th Avenue. On arrival check in was quick and we were allocated room 1029. However upon entering it was clear this wasn’t the room we booked. This room was a box with 2 single beds. I went back to reception and the man showed me the confirmation they received from travco who travel republic use stating 2 single beds. A call to TR out of hours and 20 mins on hold to be told they couldn’t get hold of their hotel supplier that evening. Luckily the hotel advised they could move us and would temporarily hold the upgrade charge on my card until the supplier contacted them. They allocated us room 1228 and this looked exactly like the picture on the website.
We had to leave a card for the security deposit of $50 per night, this showed as pending on my account. Several calls to TR and the room issue was finally sorted - confirmed by the hotel when we returned.
The room had a large TV, coffee maker, safe, plenty of storage, hairdryer. The beds were comfy. The room was cleaned daily.
There was bottled water available on reception. We didn’t use any of the facilities, on check out they charged our card for the resort fees - it showed immediately what I was being charged and the deposit released.
I would definitely stay again price dependant. No complaints.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laciana Sargeant- Assistant General Manager , Other at The Gallivant Times Square
Responded Feb 25, 2020
Dear cass1410, Thank you very much for sharing your comments with us on TripAdvisor and choosing our hotel as your holiday destination. As a service-focused company, we are aware that it is thanks to the valuable observations of our guest that we can continue working for the optimization and improvement of our services. We cannot wait to welcome you back soon. Best Regards, Laciana Sargeant Assistant General Manager
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bornbrummy wrote a review Jan 2020
Belfast, United Kingdom
3.0 of 5 bubbles
Stayed at the hotel recently. It was part of a winter deal and When you pay little don’t expect too much. Firstly though good points, really handy for central Times Square, literally a few minutes and you are on it. Secondly only 7 blocks from the port authority bus depot. Take the bus from the airport for only 18 dollars each, far cheaper than a taxi (70 - 80 dollars). Close to Central Park etc. Handy for the subway only two blocks away. All the theatres are within a few blocks. Staff very good and friendly. The downsides would be the rooms, I paid an extra ten dollars a night to upgrade to a bigger room, would have hated to see what I was originally getting. Our room was basic and tired looking, the bathroom was tiny, a real reverse in and walk out to use the toilet. Our original room had no view due to plastic on the windows, also they were single glazed meaning we heard everything. We were on the 12th floor but could hear ones talking on the street below. Thankfully they agreed to move us. Can’t comment on the gym or pool as I did not use or see them. However, I had the privilege of having to pay a surcharge for them. If you do stay there allow another 40 dollars a day for the local taxes and facilities surcharge. The hotel is now just dated and is left behind by so many others in the area. Would I stay again, Probably not.
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Review collected in partnership with this hotel
Date of stay: January 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alfredo Inoa, General Manager at The Gallivant Times Square
Responded Jul 18, 2022
Thank you for your feedback and rating, we appreciate you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Grace W wrote a review Jan 2020
3.0 of 5 bubbles
A few things could be better. The rooms are quite small but we did know that before we left. They could also be updated, the furniture is quite shabby now, chunks taken out and also the draws not closing properly on the dresser. Paint is chipped on the walls and skirting boards. The heater/air conditioning is very shabby, not really attached to the wall and is ridiculously noisy! We also noticed the fan in the bathroom is motion censored so if you get up in the night you set it off. If you have a long shower the fan stops as it can’t tell, would be better if it just comes on when senses steam or when you turn the light on. The towels are tiny!! We couldn’t even get them round us, more like hand towels than bath sheets. The bed was comfy, a great sleep. Also, coffee sachets are in the room but no tea bags. We would much prefer a tea in the morning but it’s not even an option. The room is fine, it does the job of somewhere to sleep but still a few upgrades to do. You can hear everyone in the hallway, you hear everything outside and also the noisy heater. As long as you don’t mind the noise it will be fine for you.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alfredo Inoa, General Manager at The Gallivant Times Square
Responded Jul 18, 2022
Thank you for your feedback and rating, we appreciate you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joexley wrote a review Jan 2020
5.0 of 5 bubbles
We travelled to New York as a family 3adults and 2 children. The room was large and very modern overlooking the fire station on the 15th floor.
Location was fab right off Times Square
Check in was quick and reception staff was helpful. The room was cleaned daily although it could do with a proper clean under the beds was sweet and crisp packets from previous guests and lots of dust.
Was disappointed that there was a £2 per bag charge to leave luggage after we had checked out for a few hours whilst we went for food next door.
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Review collected in partnership with this hotel
Date of stay: December 2019
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Due to location right next to fire station our room was quite noisy take ear plugs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LacianaGS, Assistant GM at The Gallivant Times Square
Responded Jan 9, 2020
Thank you Joexley for your amazing review! we appreciate the kind words and are glad we met your guest expectations. I will note you feedback for housekeeping ensuring this goal is met. Looking forward to you return.
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Young Couple wrote a review Jan 2020
5.0 of 5 bubbles
This hotel is perfect for couples on a short break away. It took us about an hour to get to from JFK. When we arrived the reception team was very helpful in explaining the safety deposit and the tax. The deposit is $50 dollars a night and tax is $35 dollars a night. The tax is taken out of your deposit and the rest of your deposit is refunded to you if there is no damage to your room.

The rooms are beautifully presented and clean. Housekeeping came to our room everyday to make our bed, empty bins and give us clean towels. The hotel also offers a 24 hour gym which is very clean and quite throughout our stay. The reception area had communal computers and printers to print off your boarding passes if need be.

We was very lucky to be given a balcony from our room which gave us a beautiful view of some of the nearby buildings. Our room was heated all day and night, sometimes it would get too warm but we was able to put on the air-con so didn’t mind.

The hotel is 3 minute walk from time square which is perfect for fitting everything in on a tight schedule.

We would be very happy to stay here again and would like to thank all the staff for a wonderful stay.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alfredo Inoa, General Manager at The Gallivant Times Square
Responded Jul 18, 2022
Dear guest, thank you for your kind feedback; your words are very much appreciated. Have a great day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stewart K wrote a review Feb 2020
5.0 of 5 bubbles
What a lovely hotel in a perfect location! Looking at previous reviews we were slightly worried but from a great welcome by the reception staff (male name unknown) we were allocated room 903 which was at the end of a corridor and found to be very tidy, small in size but perfect for a 3 day base. We did have roof top air con units and street noise outside but this is to be expected in the Middle of New York City. I class this as white noise as no sleep was interrupted. You are only 2 mins walk from Time Square, 5 mins from the Rockafella Centre and Hells Kitchen. Would advise if you want milk in tea, buy a small carton as powdered creamer is not the same. On that note there is no fridge in the room. Not a problem for us.
Glad I chose this hotel for our NYC visit and will gladly return again
Please don't let the bad reviews put you off!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laciana Sargeant- Assistant General Manager , Other at The Gallivant Times Square
Responded Mar 2, 2020
Dear valued Guest, We would like first of all to thank you for your kind review of your recent holiday with us. Such a friendly review of our hotel is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Kind regards, Laciana Sargeant Assistant General Manager
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Aimee B wrote a review Feb 2020
Bournemouth, United Kingdom
5.0 of 5 bubbles
If your looking for a nice clean friendly hotel I would 100% recommend this hotel great location only 1 min walk from Times Square and 2 mins from subway. Before we we went we read some of the reviews and felt very sceptical about the hotel but I can truly say they are way off, it was so welcoming and warm lovely clean rooms. On our last day checking out we left our bags while we explored more cost us $6 dollars for 3 bags they even arranged a car back to the airport for us, but made our engagement more special by getting us a limo. If your wanting a great place easy travel friendly staff this is the place! We shall be returning 🗽😘🤩
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LacianaGS, Assistant General Manager at The Gallivant Times Square
Responded Feb 19, 2020
Dear AimeeB844, Allow us to thank you for the time you spent writing this wonderful review of The Gallivant Times Square. It warms our hearts to read that we have surpassed your expectations and that you went home more than satisfied with your experience. We will personally extend your special comments to our team for their extraordinary performance. Comments like yours motivate us to continue the hard work in order to obtain great results. We look forward to having you back soon. Best regards,
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Karishma Choudhary wrote a review Mar 2020
Hartford, Connecticut
5.0 of 5 bubbles
Everyone fantasizes to live on Time Square but the hotel options are either out of budget or are not exactly close to Time Square . Gallivant is a perfect solution, located at a prime location the room tariff is pocket friendly. Room is clean with all basic amenities, unlimited supply of water. The double bed is a bit small so maybe two queen beds will work better. All in all a great place to crash when in NYC.
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Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Take two queen beds instead of one king for more space.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alfredo Inoa, General Manager at The Gallivant Times Square
Responded Jul 18, 2022
Dear guest, thank you for your kind feedback; your words are very much appreciated. Have a great day!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anon wrote a review Mar 2020
2.0 of 5 bubbles
Hotel has construction on 2 sides, you won't be informed but the balconys are out of use. I booked the PH has no balcony access, a shower that dripped all day and night, Tiny bathroom considering its a 2 B/R and the bathroom is through the bedrooms so not great if two couples booked it. I had a number of issues with the hotel and emailed the manager to discuss before doing any reviews however this has been ignored so now here's my review.
I booked the PH for $2000 (just over - for my 40th Birthday treat) and my friends booked a family for $600. Her room was larger, had a huge balcony she could access and also had an extremely last master bathroom, the type you would expect in a Penthouse! I had no access to my balcony through construction (was not informed at any point, until I walked into the room to find out for myself) The door wasn't even secure and blew open twice during the night from the wind. The shower dripped all day and night and cleaners left towels in the shower tray to try and reduce noise, it didn't work and was very annoying when trying to sleep! The manager on site was polite but seems had no power to offer any compensation or alternatives which is ridiculous. I would definitely say if you're going to stay here, get the cheaper room. Youll be crazy if you pay what I did when you see what the other rooms get in comparison.

The positive for the hotel is the location - 2 mins to Times Sq without the constant noise.
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Date of stay: March 2020
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: book the cheap ones, they are alot nicer!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alfredo Inoa, General Manager at The Gallivant Times Square
Responded Jul 18, 2022
We always aim to deliver a great experience and are sad when we don't meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to improve and ensure this doesn't happen again.
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NickK836 wrote a review Feb 2020
Southampton
2.0 of 5 bubbles
The hotel location is brilliant and a short 2 minute walk to time square and 15 mins to Rockerfeller etc.
In terms of the hotel itself there isn't much to say, no great welcome or care from staff about your stay, check in seemed like an inconvenience and didn't speak to anyone until we checked out really.
The rooms are OK but need some care, bathrooms are tiny and we had an issue with hot water (or lack of) which was reported but never heard anything back. It is clean and considering how close you are to time square it was quiet (apart from some guests using the corridor to party but this was dealt with by reception after one call which was good).

****The real issue is the extra charge or Urban fee as they have called it. It is mentioned in small print but It makes it out like it is some sort of tax you have to pay but it is just the hotel charging more for your stay. The price looks good when booking or on comparison sites but then for a week you have another $200 + to pay ($34 a night i think).****
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Date of stay: January 2020
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: The higher you go the better but the longer the wait for a lift! Beware extra fees!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LacianaGS, Assistant General Manager at The Gallivant Times Square
Responded Feb 19, 2020
Dear Nick K, Thank you for taking the time to share your experience with us at Gallivant Times Square. We really appreciate your important feedback with observations; it is only through the comments of our visitors that we can improve our facilities and services. We extend our sincere apologies for the inconveniences that you had with the service in our property; The Gallivants Urban fee is a mandatory fee that is listed on the explore page listed under General Policies. This fee allows complimentary Wi-Fi, 24 hour fitness center, business center access and complimentary bottle water. We are sincerely hoping to have the pleasure of welcoming you again in The Gallivant Times Square and making sure that you enjoy even superior services and facilities on your next visit. Regards,
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Answer from macattack32
Langold, United Kingdom89 contributions36 helpful votes
No I don’t think they do
Answer from PINKLADY1875
Edinburgh, United Kingdom31 contributions25 helpful votes
Yea they have hairdryers but no diffusers
Gino B wrote a tip Jun 20
2 contributions
1.0 of 5 bubbles
"Find somewhere else"
Read full review
Sara R wrote a tip Jun 9
1 contribution
1.0 of 5 bubbles
"Stay somewhere else"
Read full review
Travel Bugg'in wrote a tip Jun 3
Glasgow, United Kingdom56 contributions38 helpful votes
4.0 of 5 bubbles
"We had ear plugs purely because of the location - cleaners if asked top up coffee etc"
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Dels View wrote a tip May 2024
Cork, Ireland30 contributions14 helpful votes
4.0 of 5 bubbles
"Don’t expect too much if you like spending time in your hotel"
Read full review
Moneymagnet889 wrote a tip May 2024
Manila, Philippines169 contributions116 helpful votes
1.0 of 5 bubbles
"There are other hotels in the area."
Read full review
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PRICE RANGE
C$236 - C$346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western president hotel new york, best western hotel nyc, best western nyc, best western new york city, new york city best western, best western president new york
FORMERLY KNOWN AS
TRYP by Wyndham New York Times Square
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Times Square / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
336
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Gallivant Times Square - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about The Gallivant Times Square
Which popular attractions are close to The Gallivant Times Square?
Nearby attractions include Broadway (0.3 km), Times Square (0.2 km), and Come From Away (0.2 km).
What are some of the property amenities at The Gallivant Times Square?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Gallivant Times Square?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Gallivant Times Square?
Yes, parking is available to guests.
What are some restaurants close to The Gallivant Times Square?
Conveniently located restaurants include Dos Caminos, Angelina Bakery Times Square, and Los Tacos No. 1.
Which languages are spoken by the staff at The Gallivant Times Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Gallivant Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.9 km), World Trade Center Memorial Foundation (5.9 km), and Hamilton Park (2.8 km).
Is The Gallivant Times Square accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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