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Best Western Plus Hospitality House

1,210 reviews
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Traveller (250)
Room & Suite (317)
Storyboard
Overview
  • Excellent58%
  • Very good34%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“living room”(86 reviews)
“full kitchen”(59 reviews)
“welcome basket”(21 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Concierge
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Hospitality House
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,210)Write a Review
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944 results
Traveller rating
573
293
48
16
14
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LanguageEnglish
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573
293
48
16
14
Show reviews that mention
All reviewsliving roomfull kitchenwelcome basketspacious apartmentnew yorksecond bedroomthe penthousebreakfast roomthese apartmentsdining tablewaffle makertimes squarebagelswell equipped kitchenstreet noisewaldorf astoriahardwood floors
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1 - 5 of 944 reviews
Reviewed 1 week ago via mobile

Stayed here for the first time for 3 nights. We found that this apartment is on the great location. 10-15 minutes by easy walking to Times Square and major theatre. For the apartment itself, the room is quite old and a bit dark but it’s...More

Thank beatrice390
Response from robg64, General Manager at Best Western Plus Hospitality HouseResponded 1 week ago

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We were happy to read you enjoyed your stay overall. Your business is very important to us and...More

Hotel's Favourite
Reviewed 22 October 2017

We travelled to NYC as a family of 4 adults and we needed a hotel with a kitchen and enough sleeping areas for 4 adults who prefer separate beds. Our room had a pull out couch, a king bed in its own bedroom and a...More

2  Thank Katia K
Response from robg64, General Manager at Best Western Plus Hospitality HouseResponded 24 October 2017

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We were happy to read you enjoyed your stay. Your business is very important to us and we...More

Reviewed 3 weeks ago via mobile

Why do we keep coming back ( 10+ years ) ? Location , staff, TWO bathrooms, breakfast downstairs to start your day , and a spacious suite style set of rooms where we can spread out and relax at the end of the day ....More

Thank NYCshoppinggal
Response from robg64, General Manager at Best Western Plus Hospitality HouseResponded 2 weeks ago

Thank you for your 10th stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! We were happy to read you enjoyed your stay. Thank you for your loyalty to our hotel...More

Reviewed 3 weeks ago

As a Best Western Loyalty member I look to stay at Best Western properties when I can. This one is outstanding (with a few problems I will mention). The building is a former apartment building - 9 floors plus penthouse with two units. Because of...More

Thank SportPsychDoc
Response from robg64, General Manager at Best Western Plus Hospitality HouseResponded 3 weeks ago

Thank you for your loyalty to our brand. We are glad to see that overall you enjoyed our hotel. Thnak you for mentioning the breakfast staff and Eddy. I will be sure to recognize their efforts in serving you. We appreciate your feedback as we...More

Reviewed 18 January 2018

I did like it - the team is great - the manager readily accommodates - Dave and others at "front desk" are very kind. HOWEVER - it is best for groups of people and not solo or couples. Basically a room with a living room...More

Thank sandra f
Response from robg64, General Manager at Best Western Plus Hospitality HouseResponded 19 January 2018

Thank you for your stay with us and for your review of your recent experience at our hotel and brand. We are honored to have served you! Your business is very important to us and we value your feedback. By telling us what you liked...More

View more reviews
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123456189
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$209 - US$542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in New York City
#82 Business Hotel in New York City
#221 Romantic Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$209 - US$542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in New York City
#82 Business Hotel in New York City
#221 Romantic Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (250)
Room & Suite (317)
Dining (36)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
valyoung11
21 January 2018|
AnswerShow all 2 answers
Response from Jocelyn G | Reviewed this property |
We left cases st the hotel after checkout and did not pay for the service. (Even had a cup of coffee in the dining area when we picked up the cases). Early check in will spend in time of departure of previous guests but you... More
1
Vote
George B
26 November 2017|
AnswerShow all 3 answers
Response from Jocelyn G | Reviewed this property |
They do not have parking but may have an arrangement nearby. I suggest you call them or write directly: the staff and manager were so helpful when I called to enquire about a certain matter.
0
Votes
CraigH3
26 August 2017|
Answer
Response from G4422 | Reviewed this property |
Hi the twin beds are only big enough for one person. The sofa beds are the size of double beds. Hope this helps. If you email the hotel with your requirements they are really quick in responding.
1
Vote
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12345615
Room Tips
"the 1 room suites are further away from construction noise"
Read review
"There is one elevator and the common areas between the rooms and elevators are tight."
Read review
"Suite apartments are HUGE. Great for families."
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"Lower rooms facing front were had quite a bit of street noise."
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