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Roger Smith Hotel

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Roger Smith Hotel
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1,882 Reviews from our TripAdvisor Community

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Showing 1,521: English reviews
Boston, Massachusetts
Reviewed yesterday NEW

Unlike normal hotels, this one has character, super friendly staff and a number of nice touches, not least of which is free apples, granola and yoghurt in the lobby. There is an art theme to the hotel and this again separates it from other hotels that I have visited. My second stay here an it will be my go to...

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Helpful?
Thank johnmmac2017
Brooklyn, New York
Reviewed yesterday NEW

Always a great option for mid-town business or leisure accommodations. Very affordable compared to other local properties, and very unpretentious. Rooms are very comfortable and quiet and appointed like a home rather than a big brand hotel. Bathroom amenities are quite nice as well. Hotel staff are always charming and ready to deliver on your special requests.

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Thank BC1BC1
Reviewed 5 days ago NEW

We enjoyed staying at The Roger Smith hotel. The hotel staff was friendly and helpful, and the you can't get a much better location in NY. The room was nice and tidy. 1000$ for 3 nights is a bit expensive - but I'll guess that's the price range in that area of NY. Stayed there in Dec 2014.

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Helpful?
Thank Ulse U
Marlenny P, Manager at Roger Smith Hotel, responded to this review

Dear Ulse U, It was a delight to host you during the most festive time of the year. The city is vibrant and the warmth of the spirit is felt around us. December represents the opportunities to take advantage of the many activities happening around the holidays for travelers from all over the world, hence citywide average rates reflect this...

Boston, Massachusetts
Reviewed 5 days ago NEW

I am just back from a stay at the Roger Smith Hotel. I stayed in a suite which was comfortable, clean and very spacious. It was well appointed and would fare well for a much longer stay with kitchenette and dining area. The hotel is very well located close to Times Square and Central Park, with an abundance of eateries...

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Helpful?
Thank m0ski
Marlenny P, Manager at Roger Smith Hotel, responded to this review

Dear M0ski, Your 5 star rating is a wonderful affirmation of the efforts and commitment from our entire team to ensure that our guests are looked after. Its so wonderful to receive feedback such as yours. Thank you so very much for your praise - we will make sure your compliments are passed on to the team. We would love...

Glasgow, United Kingdom
Reviewed 1 week ago

What can I say, amazing hotel, wonderful staff & fab location. This is the 2nd stay at this hotel and will not be the last. Cannot fault a thing. Will recommend anybody going to NYC to stay here, such beautiful character

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Helpful?
1Thank AHB1
Marlenny P, Manager at Roger Smith Hotel, responded to this review

Dear AHB1, Our Roger Smith culture is shaped by the great people that share their stories and memories with us. We are happy to be a part of your experiences in this great city. It would be a pleasure to welcome you again - next time bring your family and friends. Share the love. Best regards, Marlenny

Griswold, Connecticut
Reviewed 1 week ago

The employers were absloutely fantastic, but that was really it. The room did not look like the pictures shown online, the bathtub water was not draining, there was a luffa left in the bathtub, the water did not get hot, the TV's were small, the heatear did not heat up, the bathroom was dirty. Please be mindful It was a...

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Helpful?
Thank MrMel111
Marlenny P, Manager at Roger Smith Hotel, responded to this review

Dear MrMell111, Thank you for taking a few moments to share your feedback after your stay. The individuality of our rooms is what defines the Roger Smith - each room characterizes its own identity and story. I'm really sorry for what you may have experienced in your suite and we are deeply apologetic to you and your family for falling...

Reno, Nevada
Reviewed 1 week ago

Went to New York with my husband and my mom absolutely loved it was more than I expected the hotel was fabulous I absolutely felt like I was at home. The staff was absolutely great anything I needed to know they were willing to assist me with told me about the parking situation that way I was able to find...

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Helpful?
Thank HopeMillan
Marlenny P, Manager at Roger Smith Hotel, responded to this review

Dear HopeMillan, Thank you for staying with us and taking the time to let us know how we made possible for an outstanding experience. We are delighted to help with the planning of your next visit and much looking forward to welcome you again. Best regards, Marlenny

Sydney, Australia
Reviewed 1 week ago

Authentic 30s hotel with non-corporate, homey feel. Perfectly positioned close to Grand Central, 5th Avenue, shopping and subway, bottleshop and supermarket. Walked everywhere. Friendly, helpful staff.

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Helpful?
Thank Cathiecross
Marlenny P, Manager at Roger Smith Hotel, responded to this review

Dear CathieCross, The Roger Smith has maintained its sensibility to a feeling of home for many, many years. Our doors have welcoming families, friends and nearby corporates that desire the sense of comfort you could only find at home, while still being in the midst of excitement. Thank you again for your compliments - we hope to see you again...

Brooklyn Park, Minnesota
Reviewed 1 week ago

Loved the personal touches, great location, comfortable room and very helpful staff. Great location! Really appreciated the welcome note and complimentary wine for our son's 21st birthday and the convenience of fridge and microwave in the room.

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Thank Kathy B
Melbourne, Australia
Reviewed 2 weeks ago

Yes, this hotel is my most favourite in the world, and I have travelled extensively. I always stay here in NYC. I feel very lucky to have found this hotel. These are the reasons: 1. Perfect location in NYC: *Away from crowds, yet a very short walk to Grand Central etc. *You can get fresh juice and fruit, nuts, cheese,...

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Helpful?
Thank Sophie C

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Classic 1930's New York skyscraper - Midtown location on east side, 3 blocks to Grand Central Station. Home away from home. People. Art. Stories. Ideas. ... more   less 

Additional Information about Roger Smith Hotel

Address: 501 Lexington Avenue, New York City, NY 10017-2008
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $192 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Roger Smith Hotel 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hotel Roger Smith
Roger Smith Hotel New York
Roger Smith New York City
Hotel Style:
#54 Green Hotel in New York City
#184 Business Hotel in New York City
#184 Family Hotel in New York City
#189 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Roger Smith Hotel staff and other travellers.
13 questions
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Questions? Get answers from Roger Smith Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I absolutely love the room every time I walked into that room I felt like I was at home and that's what I said I'm home every time I walked into that room anything that I needed they were willing to bring that up to me I just love that I felt like I was at home and felt like a queen in the bed”
 of 5 bubbles HopeMillan, 12 Jan 2017 | Read review
“Junior suite was large, light corner room - great for three female shopaholics. Only issue: sofa bed needs updating. ”
 of 5 bubbles Cathiecross, 9 Jan 2017 | Read review
“We had a room with two double beds, plenty of space for three and would've been great for four too.”
 of 5 bubbles kathybA5313MH, 9 Jan 2017 | Read review
“Higher floor, less street noise”
 of 5 bubbles TheTraveler67, 7 Jan 2017 | Read review
“Our pull out sofa was a single size. Not sure if they have different sizes, but if you need a double I would ask.”
 of 5 bubbles MariaB4U, 6 Jan 2017 | Read review
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