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Excelsior Hotel

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2,027 Reviews from our TripAdvisor Community

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Showing 1,743: English reviews
Bismarck, North Dakota
Reviewed 28 April 2014

The best part of the hotel was the location across the street from Central Park which was in bloom with daffodils and tulips and flowering trees and bushes. Great access to the subway, the Met, and other landmarks. One night we enjoyed very friendly and good bar service. No complaints except our room had no view. Others had complained about...

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Thank grandmagail2014
Fremantle, Australia
Reviewed 26 April 2014

Stayed here for two nights in January 2014 during the so-called polar vortex event. So, it was crazy cold outside. Coming from 40C in Australia to minus 20C in New York, the heating in the room was rather important. While the heater worked OK, the room cooled down very quickly, so it needed to stay on all night - which...

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2Thank Pavlich
Vestal, New York
Reviewed 25 April 2014

Very quiet uptown location one block from central park and directly across the street from the Natural History Museum and parking garage where you also can pick up the subway. Employees were friendly and efficient. Our room was large by NY standards and newly remodeled with quality tile and fixtures. Easy walk to restaurants right around the corner. Will definitely...

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Thank dwmapes
Reviewed 25 April 2014

Nice hotel but it wasn't walking distance to much. Subway stops covering 4 lines within waking distance, but these don't run late at night so if you want to go anywhere, you have to get a cab back to the hotel. In saying that, there were night time track works going on at that time, so it may be different...

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Thank HollyGibson10
Regina, SK
Reviewed 25 April 2014

We stayed in this hotel the week before Easter. Everything was great but we did miss the coffee maker in the room. However, there were many places to get coffee from close to the hotel. It was close to subway and bus lines, and a block from Central Park. It was fairly quiet at night. The desk staff were very...

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Thank booklovr
Reviewed 24 April 2014

Unfortunately on check in our room for 3 people had only 2 beds, neither of which are standard doubles. Warn any future large parties booking in here this is the situation. NOT GOOD, reception staff are obviously used to people complaining because they expresses no surprise at the situation. Won't let this ruin our stay though.

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Thank CallieGibson
Reviewed 23 April 2014

Stayed Easter weekend here, location was great was across the Museum of Natural History and Central Park west,subway also very close, rooms were small but clean, standard room is basically a twin bed, bathroom was nice as was shower, front desk could be more pleasant otherwise we (daughter and myself) were happy with stay.

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Thank Stepsontexan
Lowestoft
Reviewed 23 April 2014

We have just returned from a 4 night stay at the Excelsior Hotel, New York. We found the hotel very clean and comfortable. The staff were very friendly and helpful. Only one criticism and that is there was no tea/coffee making facilities in the rooms. There was a tray with bottled water but that was chargeable. Half and hour walk...

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Thank Mixerman
Bangkok, Thailand
Reviewed 19 April 2014

During our stay 5 nights in this property, it was disclosed that the location is great as near American Museum of Natural History, Central Park and Subway Station. We can have free ice from Ice Machines, Reasonable Price on Soda or Snack from Vending Machines For tourist, we can take hop on hop off bus, from many operators, in front...

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Thank Pratya S
Santa Monica, California
Reviewed 5 April 2014

I chose this hotel b/c the configuration of their small suites was perfect for 3 sisters on a reunion trip to NYC. Our first room was smaller as we had planned to upgrade when the 3rd sister arrived. This room was not up to our standards, but when the deficiencies were pointed out to the concierge, we were credited for...

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1Thank Colson1010

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Excelsior Upper West Side NYC Hotel Located in the fashionable Upper West Side neighborhood between Central Park and Columbus Avenue, the Excelsior Hotel is a beautifully renovated hotel with an abundance of old world charm and comfort. This landmark hotel is characteristic of Manhattan's architectural beauty among the dramatic Central Park setting; thoroughly complimented by modern conveniences and luxuries. The Excelsior Hotel is located in one of New York City's trendiest neighborhoods, overlooking the American Museum of Natural History and the Rose Center for Earth and Space. Popular attractions such as Lincoln Center, the Beacon Theatre, and Columbia University are within walking distance to the Excelsior. A leisurely stroll across Central Park to the Upper East Side leads to the luxurious boutiques of Madison Avenue, an endless selection of restaurants, the Metropolitan Museum of Art, Guggenheim and Whitney Museums. If your plans include an evening at the theatre or site seeing among the hustle and bustle of Manhattan, famous attractions such as Times Square, the Empire State Building, and Rockefeller Center are a quick ride from the Excelsior Hotel by New York Taxi, Subway, or bus. Manhattan's Excelsior Hotel features an elegantly and comfortably appointed Lobby; inviting guests to feel at home upon their arrival. Its New York City hotel room accommodations are inspired with an Art Deco contemporary motif with countless amenities and services to make a stay at the Excelsior Hotel an experience for guests desiring more than a typical New York "tourist" hotel. ... more   less 

Additional Information about Excelsior Hotel

Address: 45 West 81st Street, New York City, NY 10024-6025
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: $301 - $591 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Excelsior Hotel 3.5*
Number of rooms: 200
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Also Known As:
Excelsior New York City
Excelsior Hotel New York City
Hotel Style:
#151 Business Hotel in New York City
#206 Family Hotel in New York City
#219 Romantic Hotel in New York City
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel.”
DGershuny, 21 Mar 2017 | Read review
“Higher floor would be best option”
michaelmD4916IX, 18 Mar 2017 | Read review
“Try to get a room at front we was at back overlooking fire escape appartments”
birdieyork, 21 Feb 2017 | Read review
“can not tip was on a tour and was selected for me .”
  • comfortable and very quite
les0wens, 14 Feb 2017 | Read review
“Ask for a room that looks out at the Museum of Natural History. 7th floor was perfect for this.”
JoyceAnn10, 4 Feb 2017 | Read review
5 of 5