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Kitano New York

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Kitano New York
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1,075 Reviews from our TripAdvisor Community

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Showing 818: English reviews
South Australia, Australia
Reviewed yesterday NEWvia mobile

I am very happy we stayed at this hotel. Staff: Every single staff member at this hotel is wonderful. They are friendly and accommodating, and will go out of their way to help you. The manager who greeted us upon check in was extremely friendly. She gave us a room on a high floor, with a view of the Empire...

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Helpful?
Thank Marie D
Reviewed 4 days ago NEWvia mobile

The Kitano is a peaceful hotel in a residential area, away from the frenzy of some of the touristy areas. The service is attentive though not especially warm; we nevertheless feel well taken care of by the very professional staff. The rooms aren't as luxurious or trendy as some similarly priced hotels, but we like the simplicity and comfort. The...

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Thank bgs1316
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for sharing the excellent review of your recent stay at The Kitano Hotel New York. I gratefully appreciate for the mention regarding our service, and we are looking forwards to serving you once again on your next visit to New York. Warmest regards, Akihiro Nomura Deputy General Manager

Wethersfield, United Kingdom
Reviewed 6 days ago NEW

It's fantastic to stay in a hotel that doesn't have a Starbucks in it. The Kitano is run efficiently, graciously and politely by the staff. We arrived very late at night and it wasn't a problem. The room was clean and tidy, with excellent views of Park Avenue. The sheets on the bed were off the charts soft and the...

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Thank Lady_Ams
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for the fabulous review of the recent stay at The Kitano Hotel New York. We are glad to know our cleanliness of the room and the bed met your expectations for the good sleep. But we are so glad to know that our staff service were able to assist you to make your stay more comfortable....

London, United Kingdom
Reviewed 1 week ago via mobile

We booked the Kitano for a visit over NYE and we were not disappointed. With less then a 5 minute walk to grand central station and 10 minutes to time square the Kitano is in the heart of NYC. The staff were extremely helpful and the rooms spacious for a central city hotel, with the added bonus of having a...

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Thank Nina W
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for sharing the excellent review of your recent stay at The Kitano Hotel New York. We are glad to know our location, the room and especially the staff service met your expectations and made your stay comfortable for your New Year Eve stay at the hotel. Again, I gratefully appreciate for your fabulous comment and we...

Raleigh, North Carolina
Reviewed 1 week ago via mobile

Me and my wife stayed this hotel a summer time. It was very clean hotel. Rooms have everything you need. Very good location. I am strongly recommend this hotel for your Newyork trips. They have a good restaurant too.

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Thank Afmutlu
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for the fabulous review of your stay at The Kitano HOtel New York. We are glad to know the cleanliness and the location of the hotel met your expectations. Especially mention of our restaurant one which serves authentic Japanese food Hakubai and other is Jazz@kitano which serves breakfasr and live Jazz at night. I gratefully appreciate...

NY
Reviewed 1 week ago

We stayed at the Kitano for New Year's Eve because of its close proximity to Grand Central and Times Square. The room was very clean and spacious, and the bathroom was fabulous. The service was also terrific. The hotel is full of beautiful flower arrangements and works of art. Our room also had a beautiful view of the Empire State...

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Thank NW525
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for sharing your time to share the review of your recent stay at The Kitano Hotel New York. We are glad to know especially the service at the hotel met your expectations and we are happy that you liked the view of the Empire State Building which is very nice on New years Eve. We are...

Natick, Massachusetts
Reviewed 2 weeks ago via mobile

Stayed at the Kitano Christmas week. Got a great rate online. Very good location. Rooms were really clean and well appointed. Beds were quite comfortable. Bathrooms were very nice. Staff was very friendly, helpful and accommodating. I must say that my 9th floor room was the quietest hotel room I've experienced in NY (after approximately 50 trips). Will absolutely be...

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Thank robrc
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for sharing your time for a great review of your recent stay at the Kitano Hotel New York. We are glad to know the location, cleanliness of the room met your expectations and our soundproof windows does a great job to make your stay away from the street noise. Mostly, we are glad to know that...

Great Falls, Virginia
Reviewed 2 weeks ago

This was our first visit to this particular hotel but will definitely stay again. The rooms are spacious and very clean. The bathrooms are a special treat. The commodes have heated seats and a menu of options. They have a towel warmer for after shower. The only thing missing for me was a coffee machine. They did have a water...

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Thank Patricia4488
Akihiro_Nomura, Deputy General Manager at Kitano New York, responded to this review

Thank you very much for the excellent review and your recent stay at the Kitano Hotel New York. We are glad to know the cleanlines, the facility of the room and the restaurant for breakfast met your expectations. We are honored and looking forward to welcoming you back again on your next visit to New York. Warmest regards, Akihiro Nomura

Syracuse, New York
Reviewed 3 weeks ago

This was our second visit as a group to Kitano. December busy time for the city and hotel. I cannot say enough about the hotel, service, cleanliness. Tania and Maria were absolutely wonderful ambassadors of this wonderful hotel. We will return for our next visit to NYC. Thank you

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Thank DONNACU
Akihiro_Nomura, Corporate Sales Manager at Kitano New York, responded to this review

Thank you so much for your wonderful note. It was truly a pleasure working with you and look forward to welcoming you back. Warmest regards, Tania Lavandeira, CMP

Reviewed 3 weeks ago

Room was clean, bright, comfortable, quiet nice size so that we did not feel claustrophobic as we have in other NYC hotels. Bathroom amenities very nice, including the infamous Japanese toilet system (look it up) and heated towels. Breakfast was very nice.

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Thank Rhona C
Akihiro_Nomura, Deouty General Manager at Kitano New York, responded to this review

Thank you very much for your stay at the Kitano Hotel New York and sharing comment of your recent stay. We are glad to know the cleanliness of the room, bathroom amenities, toilet and breakfast met your expectations and made your stay comfortable. Please consider us again on you next visit to New York and we are looking forward to...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Kitano New York

Address: 66 Park Ave, At 38th Street, New York City, NY 10016-3007
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $237 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kitano New York 4.5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Kitano New York Hotel New York City
Kitano New York City
Kitano Hotel New York City
Hotel Style:
#94 Romantic Hotel in New York City
#94 Luxury Hotel in New York City
#139 Family Hotel in New York City
#208 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Kitano New York staff and other travellers.
15 questions
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Questions? Get answers from Kitano New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about being upgraded to a VIP so you get free breakfast. #pancakesforlife”
 of 5 bubbles Lady_Ams, 12 Jan 2017 | Read review
“Ask for a room with a view of the Empire State Building.”
 of 5 bubbles NW525, 6 Jan 2017 | Read review
“last time i was there they still had a smoking floor!”
 of 5 bubbles jaymzbee, 28 Nov 2016 | Read review
“Most typical Japanese hotel (think Okura in Tokyo); wonderful service, clean, terrific Japanese restaurant on site.”
 of 5 bubbles ralphwilhelm1, 20 Nov 2016 | Read review
“Aim for a higher floor, since the noise from Park Avenue can be distracting.”
 of 5 bubbles MLeininger, 11 Nov 2016 | Read review
5 of 5
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