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Hilton New York Grand Central

Expedia.comUS$189*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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2,344 Reviews from our TripAdvisor Community

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Showing 2,038: English reviews
Fort Lauderdale, Florida
Reviewed 13 July 2015

The wait staff for breakfast is outstanding. Pablo does a great job of being a very attentive waiter and the breakfast has many good things to eat, a lot of variety. It is so nice to see Pablo's smiling face in the morning. The other waiter, Raoul, is also extremely nice. It is a pleasure to have breakfast there.

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Helpful?
1Thank Sporto7
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Sporto7, Thank you for the great review of our property. Robert and Harris are two stars on property and always make sure to take care of any guest that comes their way. Our breakfast is always a huge favorite amongst guest and with associates like Pablo and Raul we know why. We hope to see you back soon. Best...

San Francisco, United States
Reviewed 13 July 2015

If you want to get what you pay for stay somewhere else. The rooms are small and the furniture is beaten up. They got rid of the restaurant for a very awful shop where you buy pre-made food. If you want room service it doesn't exist anymore. There are better hotels for the money. As a Hilton Diamond member I...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
3Thank Chip G
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Mark G, Thank you for taking the time to send in your feedback of our property. This feedback is essential for us to improve the overall quality of our service and our product. We will certainly be looking at the room you stayed in to make sure the furniture is replaced immediately. As for the issue with room service...

Kolkata, India
Reviewed 13 July 2015

The hotel is conveniently located within walking distance of Grand Central station. My wife and I had a great time exploring Manhattan East and whenever we felt tired, the hotel was always close by. The doormen are extremely cooperative and friendly and do their best whenever you need a cab.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Indrajit M
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Indrajit M, Thank you for the kind review of our hotel. We loved having you with us and our team on property do an amazing job of providing a high level of service. We look forward to having you stay with us again in the future. Best Wishes, Paul Schwartz

Dublin, Ireland
Reviewed 13 July 2015

Excellent location, dated facilities but helpful staff. As I stayed 6 nights and had not been in New York for a number of years was given a very good room--by New York standards--overlooking 42nd st. Very poor in- room wifi, which despite several complaints and assurances that it had been fixed, was never satisfactory.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Patrick D
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Patrick D, Thank you for the feedback of our property and I am sorry to see you had some issues during your time with us. We will be certain to review the access points in your room as we have just upgraded our internet just nearly 6 months ago to have state of the art speed and connectivity. I'll...

Saint James, New York
Reviewed 11 July 2015

While this is a very nice hotel, better size rooms in Manhattan, great comfortable beds and a great morning breakfast buffet one of the things you won't find at any other hotel is Robert Ibanez. Robert is the best example of what customer service should be. From the first time I stayed at this hotel with a simple email saying...

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Helpful?
3Thank Walter K
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Walter K, I thank you again for another one of your amazing reviews. You know that we always loving having you with us and we look forward to your next visit. I am happy to see Robert has kept up the great work and kept you coming back to us. See you soon. Best Regards, Paul Schwartz

Indianapolis, Indiana
Reviewed 10 July 2015 via mobile

Our family had an excellent stay at this hotel - can't recommend it enough. The rooms are spacious by Manhattan standards, the staff went out of their way to make our visit a good one, the breakfast buffet was excellent, and the location was surprisingly good - close to Midtown attractions and Grand Central Terminal, yet quieter and less crowded...

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Helpful?
2Thank Rams1994
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Rams1994, Your review was a true delight to read and we cannot wait to have you stay back with us again soon. Our buffet is an excellent choice to eat in this area and the staff in the restaurant are amazing as well. The location is like you stated much quieter than Times Square yet still so close to...

New York, United States
Reviewed 10 July 2015

Had a great stay! I highly recommend staying at any of the Hiltons in NYC. Not far from Time Square and a lot of activities on 42nd Street. Plenty of resturants close to the hotel also. The hotel is in a nice location.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank Vaughn E
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Vaughn E, I want to thank you for taking the time to send in your great 5 star review. We would love to have you back with us again soon and we love your loyalty to the Hilton Brand. Best Wishes, Paul Schwartz

Bangkok, Thailand
Reviewed 8 July 2015

Friendly staff, efficient service, good room, good deal, close to the UN. Friendly staff, efficent service, good room, good deal, close to the UN. Friendly staff, efficient service, good room, good deal, close to the UN.

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Helpful?
2Thank sandro c
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Sandro C, Thank you for the great review of our hotel. Our location is prime for visitors to the UN and we have an amazing staff on property. We look forward to seeing you again soon. Best Wishes, Paul Schwartz

New York, United States
Reviewed 8 July 2015

Great stay, Great staff, Great rooms! Just an overall great experience. Would definitely recommend for other travelers around this location. Perfect spot in the city with access to all the hot spots, shopping, eating, entertainment. Will be back for sure!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Damien C
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Damien C, Thank you for the great review of our property. We have a great location right on 42nd and 2nd and we would love to have you back with us again soon. Best Wishes, Paul Schwartz

Monmouth County, NJ, United States
Reviewed 7 July 2015

Overall experience was very good, hotel rooms/lobby very clean. Rates were higher than would have liked but for New York not too bad (take advantage of "prepay in full" option if you know you won't have to cancel your stay). Staff friendly and courteous. Close proximity to the 35th Street ferry for ease of getting there from central/south Jersey by...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Deborah D
Paul S, General Manager at Hilton New York Grand Central, responded to this review

Dear Deborah D, Thank you for the great review of our property. We were all excited to see you loved our location and our staff. Our team onsite work very hard to ensure that every guest is given a memorable experience. We would love to have you back with us in the future. Best Wishes, Paul Schwartz

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Formerly the Tudor Hotel, this Midtown historic boutique hotel was transformed and reopened in 2010 as the Hilton Manhattan East. 300 Guest Rooms and Suites located on East 42nd St. Walking distance to Grand Central, Midtown and the United Nations. As of January, 2017 it is now Hilton New York Grand Central. ... more   less 

Additional Information about Hilton New York Grand Central

Address: 304 East 42nd Street, New York City, NY 10017-5905
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $242 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New York Grand Central 4*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Hotwire, Travelocity, Hotels.com, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Hilton New York Grand Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Manhattan East Hotel New York City
Tudor Hotel United Nations
Crowne Plaza United Nations
Tudor Hotel New York City
Hotel Style:
#141 Business Hotel in New York City
#179 Romantic Hotel in New York City
#197 Luxury Hotel in New York City
#216 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New York Grand Central staff and other travellers.
31 questions
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Springfield, Missouri
4 months ago
New York City, New York
6 months ago
6 months ago
Denver, Colorado
5 months ago

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Questions? Get answers from Hilton New York Grand Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a balcony room!”
BeemMeUp, 22 May 2017 | Read review
“Upper floor are quiet!”
DanaLenutza, 14 May 2017 | Read review
“Ask for a higher floor”
SueBuckinghamshire, 5 May 2017 | Read review
“815 was a great, quiet room. Just had the banging in the wall when we showered.”
VEE1225, 27 Apr 2017 | Read review
“The elevators are very quick here so don't worry about staying on a high floor. Also this is in a VERY quiet location for New York City.”
CarolinaOtter, 17 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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