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DoubleTree Suites by Hilton Hotel New York City - Times Square

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Traveller (1975)
Room & Suite (1041)
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Overview
  • Excellent54%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“times square”(2,760 reviews)
“double tree”(306 reviews)
“warm cookies”(213 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from DoubleTree Suites by Hilton Hotel New York City - Times Square
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Offers from DoubleTree Suites by Hilton Hotel New York City - Times Square
Special Offer: NYC, Up To 20% Off!
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (8,553)
There are newer reviews for DoubleTree Suites by Hilton Hotel New York City - Times Square
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Traveller rating
4,045
2,418
715
241
175
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4,045
2,418
715
241
175
Show reviews that mention
All reviewstimes squaredouble treewarm cookiesgreat locationnew yorkliving roomtkts boothwet barpull out sofathird floorcorner suitestreet levellarge bathroomconcierge deskcan't beat the locationroom keycentral park
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21 - 25 of 7,594 reviews
Reviewed 2 weeks ago

I give them 1 star only because they deserve it for the location; LOCATION... LOCATION... LOCATION... that's all I got out of staying here. The other 4 stars are based on various items that irritated us throughout the four days we were here. I will...More

1  Thank WMButt
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 2 weeks ago

We appreciate your feedback, WMButt. We're disheartened that your time with us was less than ideal. We regret that our accommodations failed to meet your expectations. We will be sure to alert the appropriate members of our team to rectify these issues. At DoubleTree Times...More

Reviewed 2 weeks ago via mobile

I’ve been to NYC several times but never stayed in Time Square. This time since we had a couple of broadway plays we decided to stay at the Doubletree. The Doubletree in Time Square was awesome! Very clean and the staff was so nice and...More

Thank Sandy M
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 2 weeks ago

Thank you for the wonderful review, Sandy! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. At DoubleTree Times Square, we pride ourselves on providing excellent service to our guests and we strive to...More

Reviewed 2 weeks ago

This hotel is in the heart of Times Square! Walking distance from many tourist destinations. If it is too far to walk, this is conveniently located next to a subway station. Staff was very friendly, especially the one who did our initial check-in! We arrived...More

Thank Jack4355197
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 2 weeks ago

Thanks for the amazing review, Jack! It's excellent your time with us was so fantastic and that you enjoyed our prime location! We take great care in providing top-notch service for all of our guests at DoubleTree Times Square. Your praise for our team lets...More

Reviewed 2 weeks ago via mobile

Other than the location this hotel needs some major updating. Rooms were not as clean as they could have been. Overall stay was okay, not great, but the biggest problem was their $25 per day “urban development” fee which was a complete joke. We were...More

2  Thank amyclauser
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 2 weeks ago

We appreciate the feedback, amyclauser We're disappointed your time with us at DoubleTree Time Square was less than ideal. It's unfortunate you didn't notice all fees associated with your booking. Our facilities fee allows us to offer additional amenities for all of our guests. The...More

Reviewed 2 weeks ago

If you want to be in the centre of the action then this is the hotel for you! In between a subway and a theatre and directly opposite the TKTS stand on Times Square it is so central and the hop on hop off buses...More

Thank Tracabell F
Response from Martyn R, General Manager at DoubleTree Suites by Hilton Hotel New York City - Times SquareResponded 2 weeks ago

Thank you for the outstanding review, Tracabell! We're delighted your experience with us at our convenient location was so wonderful! At DoubleTree Times Square, we strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$293 - US$601 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in New York City
#69 Business Hotel in New York City
#98 Romantic Hotel in New York City
#147 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$293 - US$601 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Family Hotel in New York City
#69 Business Hotel in New York City
#98 Romantic Hotel in New York City
#147 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1975)
Room & Suite (1041)
Dining (72)
Pool & Beach (2)
Amenities (35)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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usapa
May 24, 2018|
AnswerShow all 3 answers
Response from VKS57 | Reviewed this property |
They do honor Hilton Honors program. If you book through another site, such as Trip Advisor, you don’t earn points but you can get the program perks such as free internet. Call the hotel for more info. This is all I know.
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Bobby A
April 25, 2018|
AnswerShow all 6 answers
Response from Glorymar R | Property representative |
The current parking garage for the hotel is Astor parking and is located in 45th street between Broadway and 8ave.
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Andy B
April 2, 2018|
AnswerShow all 2 answers
Response from Tom L | Reviewed this property |
Hello, Exactly, contact the front desk, they are very friendly and will be happy to help where possible.
0
Votes
Room Tips
"Most of the views will have flashing billboards flooding your room"
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"Ask for a room on an upper floor facing Times Square"
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"Higher floors will be much quieter"
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"Ask for a room away from lift as it can be noisy at peak times"
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