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DoubleTree Suites by Hilton Hotel New York City - Times Square

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DoubleTree Suites by Hilton Hotel New York City - Times Square
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7,598 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel New York City - Times Square
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Showing 6,760: English reviews
Cheltenham, United Kingdom
Reviewed 8 August 2014

Mistake to select this hotel with a family. Nice enough place but the suite was hyper expensive and in poor repair, though the hotel maintenance addressed the door that didn't fit the door frame. But at night, owing to its location you just can't get much sleep, so if you have light sleeping children avoid it s the lights of...

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Helpful?
1Thank Smallears44
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Smallears44, Thank you so much for staying with us on your last visit to Manhattan! We are so sorry about your experience! Our rooms feature black out drapery to turn off the lights of Times Square! Also, we will be making upgrades to our rooms very soon!. Thank you so much for sharing your review! We do hope that...

Lake Jackson, Texas
Reviewed 8 August 2014

Family of four with two children (18 and 20 yr old boys) stayed 3 nights. Room size was adequate and comfortable. Security seemed very good with hotel staff checking room cards upon entry at ground floor. Starbucks coffee served on premises on 3rd floor guest check-in area. Fitness center had modern equipment. Convenient location for subway access.

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Helpful?
1Thank Roly_in_Texas
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Roly_in_Texas, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you and your family had a great stay with us! Thank you so much for mentioning of our security Team keeping all in check! We hope to see you again soon! Ryan Shafi Operations Manager

Reviewed 8 August 2014

This hotel was perfect for our stay in New York, we took 3 teenagers with us so we needed to get the hotel right. The rooms had plenty of space for all of us, the beds and sofa bed were really comfortable with plenty of soft pillows. The room was well decorated and clean with a great view of times...

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Helpful?
Thank Deborah B
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Deborah B, Thank you so much for staying with us on your last visit to Manhattan! We are so happy about your experience with us! We are so thrilled that your and your family had a lovely stay! Thank you so much for sharing your experience. Also, that you for mentioning helpful staff! Thanks for the recommendation and we...

Hong Kong, China
Reviewed 8 August 2014

We stayed at this hotel for a week in March. The location is very central, right on Times Square and next to a subway entrance. The all-suites concept insures spacious rooms with a separate bed room, living room with sofa bed, a kitchenette that includes a small fridge, microwave and coffee and tea making facilities. The suites have two large...

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Helpful?
Thank HJRN
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear HJRN, Thank you so much for staying with us on your last visit to Manhattan! Thank you so much for sharing your experience with Rhonda! She is truly amazing! Thank you as well for sharing your experience about the other Front Office Staff. We are happy to let you know that our lobby is completed! Our next project as...

Oklahoma City, Oklahoma
Reviewed 7 August 2014

We took our two granddaughters and had a great time. Our 20th floor room was right by the elevators, but we heard no noise. Loved the corner room with the lights RIGHT THERE. Quite secure, w/a 3rd-floor lobby and great staff, once you go thru the revolving door, you're in a huge Times Square crowd. Perfect for 12 and 14-yr-olds!...

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Helpful?
Thank jwh_10
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear jwh_10, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that your stay with your granddaughters went well! Also, thank you so much for mentioning our great staff! Thank you so much for your review and feedback, we will inform the respective departments. Please come back soon! Ryan Shafi Operations...

Reviewed 7 August 2014

The room was spacious and comfortable, however, it's condition was a bit worn out in comparison to the pictures on the website. The internet kept dropping after 30 minutes and made it hard to work. Horrible view; got to see the run down roof top with air conditioners.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dorislucaslaurenk
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear dorislucaslaurenk, Thank you so much for staying with us on your last visit to Manhattan! We are truly sorry for any inconvenience. Also, we are happy to let you know that we are and currently exploring some model rooms and will be upgrading our rooms soon! We are so sorry that a room with a better view was not...

Rutherfordton, United States
Reviewed 7 August 2014

Great place to stay, right in the heart of Times Square and all of the action...... but an pleasant escape once you get into your room. Very spacious rooms, especially for New York City. Steps away from all of the buzz and excitement.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ruben L
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Ruben L, Thank you so much for staying with us on your last visit to Manhattan! Your review rocks! Thank you so much for finding us as your oasis! We hope to see you again soon! Ryan Shafi Operations Manager

Charlottesville, Virginia
Reviewed 6 August 2014

This was my first visit to this particular DoubleTree Suites in NYC. I normally stay away from Times Square as there are a lot of tourists however I was traveling with someone for their first visit to NYC. I was surprised by the super low rate I received from Hilton.com. I reached out to the hotel in regards to a...

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Helpful?
Thank randy w
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear randy w, Thank you so much for staying with us on your last visit to Manhattan! We are super thrilled about your review! Thank you so much for your 5 star rating and thank you so much for reaching out to us and allowing us to make your special occasion memorable! Your mentioning of our staff being extremely friendly...

Hinsdale, New York
Reviewed 6 August 2014

Our first trip to NYC with a family of five (3 teenagers) and we wanted to experience NYC in the heart of it all. With a family this size, we have come to always need a suite for us and all our luggage. This Doubletree Suites is right in Times Square and next to many subway stops. Easy to get...

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Helpful?
Thank Christine P
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Christine P, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that we were able to accommodate you and your family! We are so sorry that your restaurant experience was not what was expected. We do so hope that you will give us another try! Ryan Shafi Operations Manager

Randaberg Municipality, Norway
Reviewed 6 August 2014

Stayed for 3 Nights With 3 kids. The room size was ok, and probably quite good for Central NY. The service was good (to the extent we used it). The room had 2 "double" beds, and one sofabed. The "double" beds were very small, no wider than 140 cm, which I belive is far from a double bed (minimum 160...

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Helpful?
Thank Jan-A68
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Jan-A68, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you had good service with us and we are sorry for any inconveniences. Currently we are testing 5 model rooms as we will be doing our rooms upgrade very soon. We do so hope that you give us another...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $367 - $740 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#102 Romantic Hotel in New York City
#110 Family Hotel in New York City
#124 Luxury Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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