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DoubleTree Suites by Hilton Hotel New York City - Times Square

PricelineUS$173*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$203*
US$173*
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US$179*
US$179*
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DoubleTree Suites by Hilton Hotel New York City - Times Square
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7,686 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Hotel New York City - Times Square
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Showing 6,840: English reviews
Atlanta, United States
Reviewed 25 May 2014

Room was nice. Room service was acceptable. Stay away from the hotel restaurant, though. We ate breakfast there. Service was awful. Dirty plates were left unattended. The made-to-order grill was unstaffed, and the "chef" who ultimately cooked there walked around and ignored people waiting at the counter. The food was also ho hum.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Jason M
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Jason M, Thank you so much for staying with us on your last stay in Manhattan! We are truly sorry about your experience in our restaurant! We are so happy that your room experience was nice. We will use your review and feedback to improve our staff! We hope that you give us another chance. Ryan Shafi Operations Manager

Melbourne
Reviewed 23 May 2014 via mobile

I sit here writing this review with the smell of mould running through my body cursing myself for choosing this hotel and also the fact that I have 5 further nights here which cannot be cancelled. Fortunately we have 4 days of events involving drinking which may make the time pass more comfortably. You may choose to check my numerous...

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Helpful?
2Thank Hefen
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Hefen, Thank you so much for staying with us on your last stay in Manhattan! We are so sorry for the inconveniences that you have encountered. We have sent you a few e-mails please respond as time allows. We are happy to let you know that we are in good standing with our daily room checks with respect to...

framlingham
Reviewed 23 May 2014

We stayed here to celebrate my husbands 50th birthday and had a great time. The staff were friendly throughout and the suite was well equipped and clean on the whole. The bed was extremely comfortable and dispite being in a room right by the lifts we were not disturbed by any comings and goings of other guests. We did feel...

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Helpful?
Thank mickey66Framlingham
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear mickey66Framlingham, Thank you so much for staying with us on your last trip to Manhattan! We are truly sorry that there was no response on your request. Also, we are so sorry that our lobby is not what you had expected. We have just completed a total refinish and design of our lobby. We hope that you give us...

uk
Reviewed 23 May 2014

Stayed for 4 nights here as part of a 2 week trip to Long Island and Manhattan. Check in was friendly and very welcoming. Hotel is immaculately clean with good facilities. On our 3rd day I lost my purse in a cab somewhere in Manhattan. I didn`t realise until I was back in the hotel. The lady on reception calmed...

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Helpful?
1Thank schumigirl
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear schumigirl, Thank you so much for staying with us on your last stay in Manhattan! We are so happy that our service was amazing to you! We are here to help and we are so happy that your review includes the little behind the scenes of what we do! Thank you for making this public! Erika A. is one...

Harrisonburg, Virginia
Reviewed 23 May 2014

Stayed here with family on a recent 4 day trip to New York. There were 4 of us in a suite. The rooms are not huge, but comfortable and clean, and a totally acceptable size for the amount of time we were there. It was great to have a separate sitting room and bedroom. The bed was super comfortable. Yes,...

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Helpful?
Thank Peromyscus
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Peromyscus, Thank you so much for staying with us on your last stay in Manhattan! We are so happy that you have made a great choice to accommodate your party! We will use your comments and feedback to improve our staff. Also, we are happy to let you know that our lobby is completed! Please come back and give...

Mumbai (Bombay), India
Reviewed 22 May 2014

We booked a 1 bedroom suite as a family of four. The room was clean and spacious, relative to New York City rooms. The location was fantastic as the subway to uptown was literally right by the Hotel doors while the lines to downtown were not more than 2 streets away. The downside of the location is that Times square...

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Helpful?
Thank ayushkshah4
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear ayushkshah4, Thank you so much for staying with us on your last trip to Manhattan! We are so happy that we were able to accommodate you and your family! We are so sorry about the ending of your stay! We mission is to ensure that all our Guest have a memorable stay and we are so sorry that this...

Hamden ct, United States
Reviewed 22 May 2014

The Check in line was long. Only 2 People Checking people in. I question why not enough people to help checking in people. Rooms are clean and neat, just as expected. Only issue i had was after proposing to my soon to be wife. We head down to the bar for a drink. The bartender was to busy trying to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Thomas T
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Thomas T, Thank you so much for staying with us on your last stay in Manhattan! We are so sorry about your checking in experience and the Bar. We are happy to let you know that we have a brand new bar! Also, we are so happy that she said yes and yes Jared is the way to go!...

Mumbai, India
Reviewed 21 May 2014

Very conveniently located at Times Square. The best possible location at Times Square. If one decided to stay at Times Square for sure it is going to be noisy. The rooms are neat and clean but on the smaller side. The bathroom needs to be refurbished.

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Helpful?
Thank KMShah
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear KMShah, Thank you so much for staying with us on your last trip to Manhattan! Thank you so much for your review and feedback. We are happy to let you know that all of our rooms will be refreshed very soon! Please come back! Ryan Shafi Operations Manager

Canada
Reviewed 21 May 2014

A very nice Suites hotel right at Times Square in the heart of the action. Lobby is on third floor away from the craziness outside, very nice atmosphere. Nice rooms, ours overlooked Times Square and the New Years Eve crystal ball. Surprisingly quiet room also. Staff were very courteous and helpful. Expensive but a great choice if you want nice...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Lance M
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Lance M, Thank you so much for staying with us on your last visit to Manhattan! We are so happy that you had a great stay with us! Also thank you so much for mentioning our courteous and helpful staff! Please come back soon! Ryan Shafi Operations Manager

fort wayne, United States
Reviewed 21 May 2014

Everything was wonderful. Our room was perfect. We had requested a high floor and got it. We asked about places to eat and were sent to perfect places. The hotel is in a great location close to everything.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Amy C
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review

Dear Amy C, Thank you so much for staying with us on your last stay in Manhattan! What an AWESOME REVIEW!!!! We are thrilled that you had a super experience with us! Please come back soon! Ryan Shafi Operations Manager

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07/05/2017 08/05/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $363 - $699 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Reservation Options:
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City
Hotel Style:
#70 Business Hotel in New York City
#101 Romantic Hotel in New York City
#109 Family Hotel in New York City
#127 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton Hotel New York City - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request for a bathroom that has a working drain”
karenbulanr, 27 Apr 2017 | Read review
“Mid- floor rooms ( 15-18) appear to offer the best views of Times Square”
Luvtravel, 27 Apr 2017 | Read review
“Go for the city view....it's worth it!”
motheroftwodivas, 24 Apr 2017 | Read review
“Suites with Times Square views are amazing”
MagAnt, 23 Apr 2017 | Read review
“I'm not sure what is happening at this hotel. They are cutting corners I think. It was so disappointing. I loved it before.”
rreagan831, 20 Apr 2017 | Read review
5 of 5
Priceline
US$173* /night
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Booking.comUS$179
Doubletree.comUS$179
TripAdvisorUS$179
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Prices are for 1 room, 2 adults
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