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2018-02-04 2018-02-05
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    Heritage Hotel New York City

    18 W 25th St, at 5th Avenue, New York City, NY 10010-2703
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    2018-02-04 2018-02-05
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    Savings alert: 36% below average rate

    The price you found is 36% lower than this hotel's average rate of US$131/night.

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    US$99
    US$84
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    Traveller (208)
    Room & Suite (87)
    Dining (8)
    Overview
    • Excellent16%
    • Very good45%
    • Average25%
    • Poor8%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Concierge
    Laundry Service
    Housekeeping
    Parking
    2.5 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (813)
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    1 - 5 of 561 reviews

    Reviewed 1 week ago via mobile

    Selected this hotel for location ( excellent) and availability on a Saturday night in December. I expected a small room in Manhattan but literally couldn’t fit 4 adults standing in the room. That was amusing but not a problem. The hotel and rooms were rundown...More

    Thank FamilytTaveler
    Response from Managementgm, General Manager at Heritage Hotel New York CityResponded 1 week ago

    Thank you for taking the time to provide feedback following your recent stay with us. I am bitterly disappointed that we were not able to meet or indeed exceed your expectations on your recent stay. Nevertheless I am thankful for your feedback, as we know...More

    Reviewed 4 weeks ago via mobile

    Stayed at the Heritage hotel in early December. Great value and close to everything. We came to NYC for dinner and a show and to do Christmas siteseeing. Rooms were clean and staff was great. Free breakfast included which was convenient. Read some other reviews...More

    Thank Aris P
    Response from Managementgm, General Manager at Heritage Hotel New York CityResponded 1 week ago

    Thank you for sharing your lovely review following your recent stay at The Heritage Hotel. I am pleased to learn that you have found the perfect “home away from home” to escape to whenever you are visiting the Big Apple. Thank you also for highlighting...More

    Reviewed 4 weeks ago

    I don't write reviews often because of my busy schedule. That being said, when I do it is because it was worth it. I really enjoyed my stay here, my family was visiting and wanted to really get a true perspective of NYC and what...More

    Thank Andres B
    Response from Managementgm, General Manager at Heritage Hotel New York CityResponded 3 weeks ago

    What an absolute pleasure it is to read your "fantastic" comments and to know that your stay with us was so wonderful! The pleasure of your company was ours. It is always lovely to learn when the team, went above and beyond to help you...More

    Reviewed 5 weeks ago via mobile

    If I could give 0 stars I would. From when we first arrived we noticed our room looked NOTHING like the photos online, we had no toilet paper, and our heat was blowing out cold air. After returning to our room we were relaxing and...More

    2  Thank kmurphy1314
    Response from Managementgm, General Manager at Heritage Hotel New York CityResponded 4 weeks ago

    I was most distressed and troubled to read of your substandard experience. We are very proud of our staff at our hotel and we get much fantastic feedback about them. Thus it is all the more heartbreaking that you had a disappointing stay. I totally...More

    Reviewed 13 December 2017 via mobile

    A 2 star hotel, very frequented because of its good location and for Manhatten moderate prices. The room we had for two nights (150€/night in Dec.) was very cramped, there was no place to open the suitcase except on the bed. The heating came from...More

    Thank helios61
    Response from Managementgm, General Manager at Heritage Hotel New York CityResponded 14 December 2017

    Thank you for taking the time to provide feedback following your recent stay with us at The Heritage Hotel. I am grateful that you took the time to write about your experience. It gives me and my team the opportunity to learn and ultimately improve...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Concierge
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    Details
    • Price range
    • US$107 - US$333 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, getaroom.com, HotelQuickly and Cancelon so you can book your Heritage Hotel New York City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Flatiron District / Manhattan
    • Also Known As
    • Comfort Inn Chelsea Hotel New York City ,
    • Chelsea Comfort Inn ,
    • Comfort Inn Chelsea Nyc ,
    • Comfort Inn Chelsea New York City ,
    • Comfort Inn New York City ,
    • New York City Comfort Inn
    Add Photo Photos
    Traveller (208)
    Room & Suite (87)
    Dining (8)
    Hotel & Grounds (121)
    Bathroom (16)
    Family and Play Areas (2)
    Business Centre & Event Rooms (2)
    Nearby
    Flatiron District
    Offering many of city’s best restaurants and shops set
    amid classic New York architecture, the Flatiron
    District is no longer under the tourist radar. At 23rd
    Street is the famous triangular Flatiron Building,
    which makes a good picture no matter what angle you
    photograph it from. Be sure to look up at the elegant
    architecture as you stroll the streets- much of this
    neighborhood is part of a historic district that was
    ...More
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    Ask a question
    Questions & Answers
    Wendy C
    22 October 2017|
    AnswerShow all 5 answers
    Response from Managementgm | Property representative |
    The hotel does not have a garage but there is a garage on the next street which offers discounted rates for our guests. The garage is: iPark 55 West 26th Street, New York, NY 10001 Between 6th Ave... More
    0
    Votes
    Matthew S
    22 July 2017|
    AnswerShow all 7 answers
    Response from tedster1969 | Reviewed this property |
    No additional resort fee
    0
    Votes
    Robin M
    18 April 2017|
    AnswerShow all 4 answers
    Response from Managementgm | Property representative |
    Dear Robin, I would recommend the large room with two double beds and a sofa. This a big room for a New York hotel. If you are spending a lot of time in the room and have many bags this would be ideal for you. We have... More
    1
    Vote
    Room Tips
    "the elevator is slow and there's no view to gain so ask for a low floor"
    Read review
    "Our room, 1008 faced the back, was very quiet, no trafic noise."
    Read review
    "I stay in a room on the higher floors t avoid the city noise."
    Read review
    "Do Not Book Here, It Will Ruin Your Trip"
    Read review
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