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2017-10-01 2017-10-02
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    Heritage Hotel New York City

    18 W 25th St, at 5th Avenue, New York City, NY 10010-2703
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    Lowest prices for your stay
    2017-10-01 2017-10-02
    Savings alert: 27% below average rate

    The price you found is 27% lower than this hotel's average rate of US$220/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$211
    US$160
    SAVE US$51
    US$189
    US$189
    Traveller (181)
    Room & Suite (83)
    Dining (7)
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    Overview
    • Excellent16%
    • Very good45%
    • Average25%
    • Poor8%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Multilingual Staff
    Laundry Service
    Housekeeping
    Parking
    2.5 Star Hotel
    All hotel details
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    Avalon Hotel
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    Hotel Giraffe by Library Hotel Collection
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (783)
    There are newer reviews for Heritage Hotel New York City
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    11 - 15 of 546 reviews

    Reviewed 4 weeks ago

    Probably the worst ive ever been in. As soon as you enter into the hotel you realise how old and old fashion is everything. The hotel facilities make you laugh. There is one gym (if you can called it that way) which consists in two...More

    2  Thank Gvhgghhfhghvvhv... G
    Response from Managementgm, General Manager at Heritage Hotel New York CityResponded 3 weeks ago

    It is with great regret and concern that I read of your recent experience at Heritage Hotel NYC and I would like to take the opportunity to sincerely apologize on behalf of the team for the lapse in our usual high level of service and...More

    Reviewed 4 weeks ago

    Booked this hotel having researched location, costs and trip adviser reviews. We booked a room for 4, the room was in the corner of floor 10, was dark, dingy with absolutely no space to even set a suitcase down. We spoke to reception and was...More

    2  Thank ELFullerton
    Response from Managementgm, General Manager at Heritage Hotel New York CityResponded 3 weeks ago

    Thank you for taking the time to provide feedback following your recent stay with us. I was sorry to read that you were disappointed with the size of your allocated guest room. Like many of New York hotels, space can be a luxury. However, we...More

    Reviewed 17 August 2017 via mobile

    I booked this hotel for 1 night through Book-it for $187.78 for 1 person in preparation for leaving the next day for an international flight. This hotel was very dirty, smelled of cigarettes all over the property. My room was at the very end of...More

    1  Thank SuzetteStrav
    Response from Managementgm, General Manager at Heritage Hotel New York CityResponded 5 weeks ago

    Needless to say, I am most concerned to read your posting. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like yours that we learn from and use to improve. I can see...More

    Reviewed 15 August 2017

    We arrived in NYC early and were lead to believe our rooms would be available at 1.30pm. One room was not ready for check in until 3.40pm. The managers that dealt with us were extremely unhelpful, and lacked basic courtesy and understanding. We encountered a...More

    3  Thank aoifeoconnell2012
    Response from Managementgm, General Manager at Heritage Hotel New York CityResponded 16 August 2017

    Thank you for your feedback, despite the fact that I am bitterly disappointed that we failed to meet your expectations I am grateful that you took the time to write about your experience; it gives me and my team the opportunity to learn and ultimately...More

    Reviewed 14 August 2017 via mobile

    This place looked a lil sketchy to us after we arrived. Our room was on second floor w a view of a run down building with electric fence around. Yuk. The rooms are tiny and compact so small they put to trash can side by...More

    1  Thank debtodd15
    Avalon Hotel
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    Hotel Giraffe by Library Hotel Collection
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    Details
    • Price range
    • US$150 - US$555 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Cancelon, Agoda, Hotwire, getaroom.com, TripOnline SA and HotelQuickly so you can book your Heritage Hotel New York City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Flatiron District / Manhattan
    • Also Known As
    • Comfort Inn Chelsea Hotel New York City ,
    • Chelsea Comfort Inn ,
    • Comfort Inn Chelsea Nyc ,
    • Comfort Inn Chelsea New York City ,
    • Comfort Inn New York City ,
    • New York City Comfort Inn
    Add Photo Photos
    Traveller (181)
    Room & Suite (83)
    Dining (7)
    Hotel & Grounds (101)
    Bathroom (14)
    Family and Play Areas (2)
    Business Centre & Event Rooms (2)
    Nearby
    Flatiron District
    Offering many of city’s best restaurants and shops set
    amid classic New York architecture, the Flatiron
    District is no longer under the tourist radar. At 23rd
    Street is the famous triangular Flatiron Building,
    which makes a good picture no matter what angle you
    photograph it from. Be sure to look up at the elegant
    architecture as you stroll the streets- much of this
    neighborhood is part of a historic district that was
    ...More
    Stewart Hotel
    5,237 reviews
    .62 km away
     
    Hotel Giraffe by Library Hotel Collection
    3,767 reviews
    .49 km away
     
    Avalon Hotel
    1,605 reviews
    .56 km away
     
    Hotel 31
    1,559 reviews
    .70 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Matthew S
    22 July 2017|
    AnswerShow all 7 answers
    Response from tedster1969 | Reviewed this property |
    No additional resort fee
    0
    Votes
    Robin M
    18 April 2017|
    AnswerShow all 4 answers
    Response from Managementgm | Property representative |
    Dear Robin, I would recommend the large room with two double beds and a sofa. This a big room for a New York hotel. If you are spending a lot of time in the room and have many bags this would be ideal for you. We have... More
    1
    Vote
    kitkats
    14 September 2016|
    Answer
    Response from Managementgm | Property representative |
    Good Afternoon. We have the usual toiletries. Bath soap, shampoo, conditioner, tissues in the bathroom. We also have a hair dryer in the room. Should you forget toothpaste please ask at the front desk. Looking forward to... More
    0
    Votes
    Room Tips
    "Do Not Book Here, It Will Ruin Your Trip"
    Read review
    "Want a good room? Go somewhere else."
    Read review
    "If 3 adults sharing would recommend a family room"
    Read review
    "This hotel has three single beds in one room! Basic, yet very close to shopping, food, subway, incredibly..."
    Read review
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