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The Tuscany - A St Giles Signature Hotel

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1,556 Reviews from our TripAdvisor Community

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There are newer reviews for The Tuscany - A St Giles Signature Hotel
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Showing 1,380: English reviews
San Francisco, California
Reviewed 18 April 2016

I enjoyed this hotel very much. The room was very nice and surprising large for New York City. The staff was friendly and helpful and the location was excellent. The only thing I would have liked is a different bar/restaurant set-up as the bar of the hotel was actually the sushi restaurant next door. And while the drinks were good,...

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Helpful?
Thank Beatrice C
Scotland
Reviewed 16 April 2016

Well situated hotel within walking distance of most tourist areas with Grand Central for transit options only a couple of blocks away. Hotel staff very pleasant with the rooms being large for New York. Excellent pressure in shower and one of the most comfortable beds I have ever slept in. In house gym contains several treadmills and weights. No breakfast...

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Thank GarfieldScotland
Reading, United Kingdom
Reviewed 16 April 2016 via mobile

This hotel is in a great location just around the corner from Grand Central Terminal and the Chrysler building and a few blocks away from the Empire State Building. The staff are friendly and helpful, the corner room was massive and clean with a great view of the Empire State Building.

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Thank Angie M
Wilmington, Delaware
Reviewed 16 April 2016 via mobile

The hotel was beautiful! Everyone was super nice! The bed was so comfy and it wasn't super loud in the hotel since there are only a few rooms on each floor. It was only a 20 min walk to times square. My only issue was the elevators didn't always work. I will be back to stay here!

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Thank danimagg
Lubbock, Texas
Reviewed 16 April 2016

I was there for business and was happy to discover this neighborhood. The room was spacious and nicely appointed. Terrific restaurants right around the corner in all directions. The staff was very helpful and courteous, especially Dennis at the front desk. Highly recommended.

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Thank _brunoclarke
Philadelphia
Reviewed 15 April 2016

My wife and I stay in NYC a few times a year and always bounce around to new hotels. We are used to the small rooms of a major city and don't typically spend much time in the room anyway. I can't possibly overstate how nice and how large our standard king room at the Tuscany was, and not just...

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Thank evenheskeyscored
Florence, South Carolina
Reviewed 14 April 2016

As a large group of 16 friends, we booked 8 rooms at The Tuscany for a reunion weekend. From the location, size of rooms (they're HUGE for NY standards), front desk staff and lobby bar (which we frequented daily), this was the perfect choice for our group that was looking for a fun and exciting weekend in the city. BUT,...

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Thank ExpatPope
Houston, Texas
Reviewed 12 April 2016

I always stay at Tuscany while in New York for business or fun. Great mid-town location and near Grand Central. While it's busy during the week it' becomes a very quiet and pleasant area on the weekends. The staff has always been super and some have been there a long time which is always a good sign. The rooms are...

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Thank Kath B
Christopher J, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Dear Kath B, We always enjoy welcoming back returning guest, and we are delighted to hear that The Tuscany delivers for you consistently. I'll be sure to share your kinds words with our Front Office Team--they are our best asset, and we're always glad to hear when they leave a great impression. We look forward to welcoming you back for...

Kingston-upon-Hull, United Kingdom
Reviewed 11 April 2016

We arrived at the hotel 1 hour earlier than check-in opened and to our luck our room was available. The front desk were very helpful in pointing out the facilities and gave us a map of the area to help direct us, this became invaluable to know where to go. As we entered the lift to get to our room,...

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Thank Radders112
Christopher J, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Dear Radders 112, What a fantastic review of your recent visit to The Tuscany! Thanks for sharing your experience here, we love to hear when we've made guest stay extra special. We're so glad that our spacious, modern rooms, great location, and helpful staff were just what you needed. Thanks so much for recommending us, and we look forward to...

A TripAdvisor Member
Level Contributor
3 reviews
2 helpful votes
Reviewed 11 April 2016

I've never complained before but it just seems we had bad luck from this hotel choice from the beginning. First I left 2 msg's with the concierge because I wanted to find out about their airport transportation but never received a call back. When I spoke to the front desk, they said they didn't offer that even though I was...

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2Thank A TripAdvisor Member
Christopher J, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Thanks so much for sharing your recent experience at The Tuscany. We pride ourselves on providing warm, efficient service to every guest, so we are especially disappointed to hear that we did not live up to that standard in this instance. We are very sorry that you received such inconsistent service (not to mention information) both prior to and during...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Tuscany - A St Giles Signature Hotel- emerged from a multi-million dollar renovation in 2013 as New York's latest luxury destination. The Tuscany's 124 rooms are amongst the most spacious accommodations you will find in Manhattan. Fabulous features include: hardwood entryways in all rooms, corner studios with an abundance of natural light and multiple suites with signature views of the Chrysler and Empire State Buildings. The plush decor creates warmth and invokes classic New York paired with modern amenities, including Molton Brown bath products, complimentary WiFi and rainforest showerheads in glass-enclosed showers. The Tuscany also boasts an in-house fitness center that features state-of-the-art exercise equipment. Open 24 hours a day for your convenience. Reserve today and rediscover New York City luxury at The Tuscany. ... more   less 

Additional Information about The Tuscany - A St Giles Signature Hotel

Address: 120 East 39th Street, New York City, NY 10016
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $266 - $873 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tuscany - A St Giles Signature Hotel 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
St. Giles - The Tuscany New York Hotel New York City
w New York City
w Hotels The Tuscany
Hotel Style:
#43 Business Hotel in New York City
#57 Luxury Hotel in New York City
#65 Romantic Hotel in New York City
#74 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Tuscany - A St Giles Signature Hotel staff and other travellers.
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Melbourne, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are special! ”
 of 5 bubbles BeatriceV408, 19 Nov 2016 | Read review
“Great - warm and comfortable - ”
 of 5 bubbles 815jeanniem, 9 Nov 2016 | Read review
“Ask the hotel. Tell them your needs and I'm sure they will do their best to comply”
 of 5 bubbles NYNorthcoasters, 5 Nov 2016 | Read review
“Deluxe room”
 of 5 bubbles 593meirk, 16 Oct 2016 | Read review
“Corner rooms are huge”
 of 5 bubbles travelislifeMiami, 15 Oct 2016 | Read review
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