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The Tuscany - A St Giles Signature Hotel

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1,673 Reviews from our TripAdvisor Community

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Showing 1,481: English reviews
Sicklerville, New Jersey
Reviewed 5 May 2016

The Tuscany is an absolutely fabulous place. The location is close to everything and the service is top notch. The rooms are huge and I couldn't believe how spacious they were, especially being in NYC. They gave us discount cards for the sushi restaurant and the Burger restaurant at their sister location right next store. The atmosphere at the hotel...

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2Thank 3AAAs
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello 3AAAs, Thank you so much for your 5-star review of The Tuscany! We're elated to hear that our spacious, modern rooms, great location, and our top-notch staff were just what you needed for your weekend getaway. We'll be sure to share your kind words with them. Thanks again for recommending us, and we look forward to welcoming you back...

Marietta, Georgia
Reviewed 4 May 2016 via mobile

Stayed here with friends in March for a weekend trip to NYC. Staff was nice in allowing me to check in early. The room and bathroom was very spacious, for NYC standards. However, the furniture in my room has seen better days. The desk and dresser looked as someone did a number on it, and management failed to replace the...

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Helpful?
Thank fsu2001
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello fsu2001, Thank you very much for sharing your recent experience at The Tuscany. We’re happy to hear you enjoyed our central location, and found our rooms to be very spacious for NYC standards. However, we regret to hear that there were some inconsistencies with your stay. Your feedback is very important to us and our management team will be...

Waterford, Connecticut
Reviewed 4 May 2016

Location, Large rooms, Quite area, Nice Hotel. It got it all. Close to Grand Central, Great food near by, Friendly staff. I'm wife and I were very pleased with the hotel and staff. The size or the room was a nice surprise.

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Thank Matt T
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello Matt T, Thanks so much for sharing your awesome review of The Tuscany! We're elated to hear that our spacious, modern rooms, great location, and our staff made it a pleasant stay for you. I'll be sure to share your kind words with them. Thanks again for your positive feedback. We hope you'll choose to stay with us again...

Denver
Reviewed 4 May 2016

Great boutique hotel.....awesome location, large modern rooms, fun bar and great staff! This was our first time staying here, but absolute not our last.......this place is tops on my list! Give it a try.

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Thank craigdB5643BI
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello craigdB5643BI, Thanks so much for sharing you recent experience at The Tuscany! What a great review! We're thrilled to hear that you enjoyed our spacious, modern rooms, and fantastic location. We'll be sure to share your kind words with our great staff. Thanks again for recommending us, and we look forward to welcoming you back at The Tuscany on...

New York City, New York
Reviewed 3 May 2016

Really enjoyed my stay here, it was only for a night but that one night secured the fact i would stay here again, the room was perfect for me and my boyfriend very nice, neat, and clean and the staff was equally helpful.

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Thank kaybosq
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello kaybosq, Thanks so much for sharing your recent review of The Tuscany! We're so happy to hear that you and your boyfriend enjoyed our spacious, modern rooms and great staff. We'll be sure to share your kind words with them. We look forward to welcoming you back to show you another great St Giles experience-hopefully for more than just...

Billerica, Massachusetts
Reviewed 3 May 2016

I came to the city to visit my daughter. I've stayed at many different hotels during my visits to the city. This was by far one of the best hotels I've stayed at. The staff was very welcoming. I will definately return to this hotel for future visits.

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1Thank happycustomer180
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello happycustomer180, Thanks so much for your wonderful review! It's a great pleasure to know you enjoyed your stay at The Tuscany. I'll be sure to share your kind words with our staff- they are our best asset, and we're always glad to hear when they leave a great impression. Thanks again, and we look forward to welcoming you back...

Detroit, Michigan
Reviewed 3 May 2016

This is supposedly a 4 star luxury hotel, but there was no doorman, we had to bring our own luggage up to our room, there was no concierge and it seemed like the hotel was understaffed. We were missing towels on 2 of our 4 days and was told they were behind in laundry.

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Thank db32956
StGilesMgmt, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review

Hello db32956, Thank you very much for sharing your recent experience at The Tuscany. We pride ourselves on providing warm, efficient service to every guest, so we are especially disappointed to hear that we did not live up to that standard. We’re very sorry you received such inconsistent service(not to mention information) both prior to and during your visit. We...

New York City, New York
Reviewed 3 May 2016

I've stayed in my share of hotel rooms and I would have never guessed in all my years of travel that the largest STANDARD room I would stay in would be in my hometown of New York. Don't let the small lobby deceive you! We didn't know what to do with all the space we had in our room! The...

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Thank bebetna
New York City, New York
Reviewed 2 May 2016

My husband and I drove into the city for a concert and upon arrival I requested a room with a soaking tub. I had low expectations for having my request granted because I found a last minute deal online for our room. The front desk person was happy to help with our accommodation and within minutes we were upgraded to...

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Thank EJ0830
Reviewed 2 May 2016

First time staying at this hotel, can't stop telling people to go! Fantastic, made our short trip to NYC even better. Staff amazing. Rooms amazing. Location amazing.Already planning our next trip for next month!

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Thank Anthony D

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The Tuscany - A St Giles Signature Hotel- emerged from a multi-million dollar renovation in 2013 as New York's latest luxury destination. The Tuscany's 124 rooms are amongst the most spacious accommodations you will find in Manhattan. Fabulous features include: hardwood entryways in all rooms, corner studios with an abundance of natural light and multiple suites with signature views of the Chrysler and Empire State Buildings. The plush decor creates warmth and invokes classic New York paired with modern amenities, including Molton Brown bath products, complimentary WiFi and rainforest showerheads in glass-enclosed showers. The Tuscany also boasts an in-house fitness center that features state-of-the-art exercise equipment. Open 24 hours a day for your convenience. Reserve today and rediscover New York City luxury at The Tuscany. ... more   less 

Additional Information about The Tuscany - A St Giles Signature Hotel

Address: 120 East 39th Street, New York City, NY 10016-0906
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $311 - $624 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tuscany - A St Giles Signature Hotel 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
St. Giles - The Tuscany New York Hotel New York City
w New York City
w Hotels The Tuscany
Hotel Style:
#43 Business Hotel in New York City
#65 Romantic Hotel in New York City
#74 Family Hotel in New York City
#75 Luxury Hotel in New York City
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Here's what travellers have asked, with answers from The Tuscany - A St Giles Signature Hotel staff and other travellers.
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Melbourne, Australia

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors are quieter than lower ones.”
 of 5 bubbles Y194UFandrewc, 3 Mar 2017 | Read review
“get higher floor to avoid any noise from the club located on the first floor”
 of 5 bubbles 287leol, 13 Feb 2017 | Read review
“Ask for a room facing away from the street.”
 of 5 bubbles joannf75, 29 Jan 2017 | Read review
“Service is horrible”
 of 5 bubbles allens519, 24 Jan 2017 | Read review
“10th floor was great - quiet and nice views.”
 of 5 bubbles E9175WEbenl, 17 Jan 2017 | Read review
5 of 5