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Grand Hyatt New York

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Traveller (2693)
Room & Suite (1125)
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Overview
  • Excellent30%
  • Very good35%
  • Average20%
  • Poor9%
  • Terrible6%
Travellers talk about
“grand central station”(1,575 reviews)
“new york”(1,245 reviews)
“great location”(1,332 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Grand Hyatt New York
Offers & Announcements: Enjoy Your 5th Night FREE
Hotel deals
Offers from Grand Hyatt New York
Offers & Announcements: Enjoy Your 5th Night FREE
Hotel deals
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Reviews (9,639)
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7,769 results
Traveller rating
2,377
2,497
1,587
776
532
Traveller type
Time of year
LanguageEnglish
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2,377
2,497
1,587
776
532
Show reviews that mention
All reviewsgrand central stationnew yorkgreat locationtimes squarechrysler buildingclub levellarge hotelbusy hotelbryant parkking roomlate checknyc hotelbig applefew blockslobbysubwaymanhattan
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1 - 5 of 7,769 reviews
Reviewed today via mobile

Hotel is located at so convenient place next to Grand Central. Had a issue on my first night and without any fuss hotel refunded 100$ and coffee coupons to make up for a issue. Its the sign of great customer site. Highly recommend this place...More

Thank atifs2016
Hotel's Favourite
Reviewed 2 weeks ago

Excellent hotel to visit when in NYC very central to everything and right next door to Grand Central Terminal where the underground can take you anywhere. you are also in walking distance to a lot of the main attractions, Time Square,Empire State building, 5th avenue...More

Review collected in partnership with Hyatt Hotels
1  Thank Deirdre F
Response from Management_Team_365, General Manager at Grand Hyatt New YorkResponded 2 weeks ago

Greetings Deirdre F, It was a delight to host you and we thank you for sharing such a lovely review of your stay. We are so happy that your time with us added to your wonderful memories of your time in NYC, please join us...More

Reviewed today via mobile

Checked in late and they told me that there weren't enough rooms so they would have to move me after my first night... which means I would have to stay packed as they would move my things as I am in meetings all day. Woke...More

Thank Case_Lwry
Reviewed yesterday

We prefer to stay at this hotel because of its excellent location, right next to Grand Central Terminal. We travel by subway exclusively while in the city, and the convenience to trains and subways is what sets the Grand Hyatt apart. Walking distance to many...More

1  Thank LutheranLadySanDiego
Reviewed yesterday via mobile

Just returned from five days in New York and loved this hotel . Excellent staff ,concierge Nathan in particular he was so helpful. Rooms clean and tidy yes a little bit worn in places but overall fantastic. God market is well stocked and reasonable prices....More

Thank gordon s
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Most Booked Properties in New York City
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$215 - US$576 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#101 Family Hotel in New York City
#193 Romantic Hotel in New York City
#210 Business Hotel in New York City
#212 Luxury Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Details
Price range
US$215 - US$576 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Green Hotel in New York City
#101 Family Hotel in New York City
#193 Romantic Hotel in New York City
#210 Business Hotel in New York City
#212 Luxury Hotel in New York City
Room types
Accessible rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (2693)
Room & Suite (1125)
Dining (95)
Pool & Beach (3)
Amenities (20)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
David E
June 4, 2018|
AnswerShow all 3 answers
Response from Baker88 | Reviewed this property |
I urge you not to stay at this hotel. Please read recent reviews of dirty rooms, torn bedding and mice.
0
Votes
Dindda
May 22, 2018|
Answer
Response from laceybrookover | Reviewed this property |
I never used so I’m not sure! We did have however a $15 credit to use each day in the store. I did see where the Starbucks coffee was set up though.
1
Vote
Lyncide S
March 19, 2018|
Answer
Response from Jen9966 | Reviewed this property |
When we stayed it was the same price for a double as it’s per room as long as you don’t go over the amount allowed in the room you book.
0
Votes
Room Tips
"I was on the top (34th) floor in a junior suite, having the extra room was pretty awesome and well worth the..."
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"Ask not to be booked near large groups - there are a lot of large groups in this hotel"
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"Always choose a room away from a stairwell or the lifts."
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"Try a different hotel"
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