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Hotel is located at so convenient place next to Grand Central. Had a issue on my first night and without any fuss hotel refunded 100$ and coffee coupons to make up for a issue. Its the sign of great customer site. Highly recommend this place...More
Excellent hotel to visit when in NYC very central to everything and right next door to Grand Central Terminal where the underground can take you anywhere. you are also in walking distance to a lot of the main attractions, Time Square,Empire State building, 5th avenue...More
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1 Thank Deirdre F
Response from Management_Team_365, General Manager at Grand Hyatt New YorkResponded 2 weeks ago
Greetings Deirdre F,
It was a delight to host you and we thank you for sharing such a lovely review of your stay. We are so happy that your time with us added to your wonderful memories of your time in NYC, please join us...More
Checked in late and they told me that there weren't enough rooms so they would have to move me after my first night... which means I would have to stay packed as they would move my things as I am in meetings all day. Woke...More
We prefer to stay at this hotel because of its excellent location, right next to Grand Central Terminal. We travel by subway exclusively while in the city, and the convenience to trains and subways is what sets the Grand Hyatt apart. Walking distance to many...More
Just returned from five days in New York and loved this hotel . Excellent staff ,concierge Nathan in particular he was so helpful. Rooms clean and tidy yes a little bit worn in places but overall fantastic. God market is well stocked and reasonable prices....More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.