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Stayed here overnight to see a Broadway play. Arrived at 12noon and was granted immediate access to our Club room. Speedy and friendly check-in. Room was very clean and quiet. Nice club lounge facilities with good selection of soft drinks, coffees, and cocktails. Breakfast included...More
I stayed 05 days at the hotel, my overall rate is good. I had already experienced a better service before.
The check-in receptionist was very professional and warm but a lady at the concierge desk was not that friendly. The location is great! The room...More
1 Thank Ricardo82ss
Response from GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New YorkResponded 9 December 2014
We appreciate your review. Though the location of the hotel and the Market added to your stay, we regret to hear that you did not receive consistently excellent service. We strive be as accommodating as possible in all areas, and if this was...More
Very Good Location. Easy to get a taxi in front of the hotel. Club experience was very nice. Good Breakfast in the Club and complimentary coffee all day long.
Reception was allways helpfull. Best wellcome which I received at a Hotel.
If you have a...More
Monthly, I travel from California to Manhattan for business. My office is on Park Avenue and I've stayed at the Marriott Eastside, the Roosevelt and now the Grand Hyatt at Grand Central Station. I've been on a quest to find the perfect hotel to stay...More
I realise this is NYC but could the staff be any ruder? - (except for the team at the bell-stand, I encountered nothing but rudeness and customer indifference at this hotel). The rooms are dark and uninspiring. Food is fine, but some of the waiting...More
Response from GuestExperienceGHNY, Guest Relations Manager at Grand Hyatt New YorkResponded 8 December 2014
We appreciate you sharing feedback on your stay. Please be assured that we strive to offer personalized and attentive service. If this was not what you encountered, we are concerned. The staff throughout the hotel and its establishments is trained to treat guests...More
US$207 - US$537 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#46 Green Hotel in New York City
#195 Romantic Hotel in New York City
#203 Luxury Hotel in New York City
#205 Family Hotel in New York City
#213 Business Hotel in New York City
Number of rooms
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This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.