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Crowne Plaza Times Square Manhattan

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Crowne Plaza Times Square Manhattan
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8,735 Reviews from our TripAdvisor Community

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Showing 6,705: English reviews
Saraota
Reviewed yesterday NEWvia mobile

What an amazing hotel. Location location location. Right in the heart of time square. The staff is very friendly especially Sandra that check us in. I would highly recommend the hotel. Views from our room.

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Thank KenBarker
Reviewed yesterday NEW

Stayed here during the week of my 30th Birthday and couldn't speak highly enough of this hotel. The location is perfect to do all of the touristy stuff. Ground Zero is the only one that is a bit of a walk (roughly 45-60 minute walk both ways), but well worth the walk as you get to see a lot more...

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Thank James L
Bristol, UK
Reviewed yesterday NEW

I would echo TandMMelbourne's comments. The Crowne Plaza was booked 11 months before our stay. It was a nice location in Times Square. I was disappointed at check inn though to be told we couldn't have an upgrade as 'all those rooms were booked a while ago'. I emailed when I booked to ask if we could have an upgrade...

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Thank C p
St. Petersburg, Florida
Reviewed yesterday NEW

This property is in the most ideal location for tourists. I had a room on the 43rd floor and the view was fantastic. Everything that New York should be. The staff was professional and helpful (though lacking in positivity or even cracking a smile). The room was clean, the beds were comfortable, and the view from the lobby were all...

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Thank billirowell
Miami Beach, Florida
Reviewed 2 days ago NEWvia mobile

Although we have been at this same hotel several times, this was not the best experience we had. The room assigned was in really bad cleaning condition, with stained spots on the vanitory and at the night stand with hairs included. So they changed us to another room where I must say the vacuum cleaner was not used frequently. However...

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Thank Solcito63
Johannesburg
Reviewed 2 days ago NEW

First impression ....dealing with a rude Vanessa at check in. We requested early check in and being Gold Elite status, we are afforded this at other IHG hotels. I was rudely told that no rooms were available (10h00) and we should return at NORMAL check in time at 15h00. No offer to message me when a room is ready. Immediately...

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Thank Rajesh S
London, United Kingdom
Reviewed 2 days ago NEW

The hotel is brilliantly located in Times square but just outside the busy bit, check in for ihg members was good and quick rooms nice for new york and clean there is a pool which i didnt have time to use everything else was very good

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1Thank michael g
Glasgow, United Kingdom
Reviewed 2 days ago NEW

What a fab hotel, shame the same cannot be said about the food served!! Will defo be back to stay here but will NOT eat in hotel. Not at all impressed with what we ordered. There's many much better food places round about so use them. Hotel room was very comfy & we had a great nights sleep in the...

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1Thank AHB1
Melbourne, Australia
Reviewed 3 days ago NEWvia mobile

Where to start with this disappointing member of the IHG brand...from start to finish, I certainly did not feel like a valued IHG platinum member. In fact, the customer service experience was so bad I would not stay here again. We chose the Crowne Plaza in Times Square for our New York trip due to the fact it was an...

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1Thank TandMMelbourne
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, we appreciate your feedback. We're disheartened to hear about the problems you faced during your stay with us. Our goal is to provide our guests with top-notch service and convenience. However, your experience does not match the level of service we're accustomed to providing. Your happiness and satisfaction are extremely important to us and we'll be sharing your...

Magnolia texas
Reviewed 3 days ago NEW

This was my first trip to New York City and I'm sure not my last. Check in was easy had to wait until 3:00 to get into room which was okay since we decided to go out and do some shopping. The weather was terrrible 19 degrees, do not recommend going in January unless you like extremely cold weather. Our...

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1Thank Lneubaum
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thanks for the 5/5 review! We're delighted to hear that you had such a pleasant stay with us! It's wonderful that you were able to take advantage of our central location in order to enjoy some of New York's finest attractions! We're also happy to hear that you enjoyed your lunch and drinks at our bar. However, your happiness and...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $218 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#137 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can't choose your room”
 of 5 bubbles ChrisP35, 16 Jan 2017 | Read review
“The high floors with windows are fantastic”
 of 5 bubbles billirowell, 16 Jan 2017 | Read review
“Look for other hotels where they treat you with respect”
 of 5 bubbles 166rajeshs, 15 Jan 2017 | Read review
“Face the street”
 of 5 bubbles Lneubaum, 14 Jan 2017 | Read review
“If you want green tea in your room you will need to ask for it”
 of 5 bubbles MartyM848, 12 Jan 2017 | Read review
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