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Crowne Plaza Times Square Manhattan

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Crowne Plaza Times Square Manhattan
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8,886 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

Just back from a wonderful holiday in NYC. Stayed at the Crowne Plaza, floor 38. Lovely clean rooms, good selection of toiletries, plenty of towels, clean bedding. Rooms cleaned daily. The reception area is a bit impersonal, the bar is very expensive...but you are right in the centre of time square and everything you need is on the door step....

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Helpful?
Thank EthelPug
Yardley, Pennsylvania
Reviewed yesterday NEWvia mobile

Monday nights at the Crowne Plaza are fantastic. I travel in for work and I look forward to going to the bar. The ambiance is great but most importantly I look forward to seeing my favorite bartender Keith! He knows everyone and makes us all feel like locals. He also mixes a great cocktail! Even if you aren't staying here...

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Helpful?
Thank MMK54
Marshfield, Wisconsin
Reviewed 2 days ago NEW

Nothing super special about the hotel itself, but you can't beat the locations - right in time square! The rooms were clean and well maintained. The hotel restaurant was just alright, a little spendy and the food wasn't that great. Other than that, everything was great!

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Helpful?
1Thank conwa066
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, Thanks for the wonderful review! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! It's great you appreciated our comfortable and clean rooms! We aim to please! We're looking forward to sharing another amazing...

Miami, Florida
Reviewed 2 days ago NEW

Loved staying here! The hotel itself is beautiful, offers bar and restaurant settings while staff greets you at every turn. The Crown Plaza is perfectly placed in Times Square Manhattan area, allowing for easy travel and beautiful views. What struck me the most was the ability of the hotel staff to recognize and acknowledge me every morning and evening when...

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Helpful?
2Thank AudreyG21296
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the outstanding review! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our...

Canada
Reviewed 2 days ago NEW

Crowne is clean. Efficient. Helpful. Nothing super spectacular to speak of or to complain about. It is great for a first or second visit to NYC when you want to be in the thick of the Times Square action. So close to theatres if you are a Broadway buff like I am. For business, it isn't a great location because...

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Helpful?
3Thank jamasiangal
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, We appreciate the feedback. It's lovely you enjoyed our clean and comfortable rooms as well as our proximity to so many of the city's best attractions. We strive to offer top-notch service and convenience for our guests. Thank you for the valuable feedback which we will discuss with the appropriate members of our team moving forward. We look...

Nashville, Tennessee
Reviewed 3 days ago NEW

This is a very busy hotel and somewhat impersonal. However, I ate breakfast in the restaurant. Our server, Alfredo Mejia, was a true treasure. His attitude was exceptional, and his service was above and beyond. As a hotel owner, I wish all my employees were as enthusiastic as Alfredo. Give him a raise before he finds a better paying job.

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Helpful?
2Thank dberck
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, we appreciate your feedback. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you. Warm regards,...

Liverpool, United Kingdom
Reviewed 3 days ago NEWvia mobile

I have just finished a stay with my family (wife and 2 kids 17 & 15 years old) and stayed in the Crowne Plaza in Times Square and have only given it 3 stars as I've stayed in other Crowne Plazas and had a much better experience. First of all the hotel is ideal for being close to all the...

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Helpful?
1Thank Blueboy5197
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, we appreciate your feedback. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you. Warm regards,...

East Hartford
Reviewed 3 days ago NEW

My wife and I have stayed at this hotel many times. For the first time we encountered two minor problems in our room. We brought these problems the front desk manager (Pablo) and he immediately resolved the issue by moving us to upgraded room with a Times Square view. Another example of a well run hotel.

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Helpful?
1Thank Cthusky322
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thanks for the perfect review! We're delighted to hear that you had an excellent stay with us! While we regret that you encountered any problems in the first place, we're pleased to hear that they were quickly resolved. That's what we like to hear! We'd love to see you again soon to share another outstanding experience with you! Warm regards,...

Troy, Michigan
Reviewed 4 days ago NEW

If you are a Theater geek this is a perfect hotel to stay at! Easy walking distance to many theaters. Lots of restaurants (all price points), TKTS Booth if you want bargains on tickets. The hotel food is pretty good, albeit pricey...of course. Rooms are a good size, showing their age a bit but clean and well attended. The staff...

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Helpful?
1Thank MsfussyMi
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Guest, Thanks for the 4-star rating and review! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! We're happy our team made you feel so welcome and took such great care of...

Schroon Lake, New York
Reviewed 5 days ago NEWvia mobile

Keith!!!!! The best bartender in Times Square ! He recommended a great sushi place for dinner and treated us with excellent service Highly recommended!!!! My husband and I love great food so to get a great recommendation we are always appreciative. Keith went above and beyond

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Helpful?
2Thank RebaDogATHENS555
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the perfect rating! We are always working very hard to provide the best stays for all of our guests. It is great to see that you had a wonderful experience with us! We are very pleased to see that you enjoyed Keith's work! We look forward to seeing you again! Have a wonderful day!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $272 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#138 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lower number rooms have a better view than the ones #12 and up”
 of 5 bubbles jamasiangal, 23 Feb 2017 | Read review
“High floor corner room for cracking views!”
 of 5 bubbles Travelbugdiaries, 18 Feb 2017 | Read review
“Choose a room at the higher floors for a nice view. Stay away from the rooms near the elevators if you are bothered by heavy foot traffic.”
 of 5 bubbles Zebra11, 15 Feb 2017 | Read review
“Corner rooms have the best views!”
 of 5 bubbles 858cyreneh, 15 Feb 2017 | Read review
“Times Square View”
 of 5 bubbles Paula_elson1, 11 Feb 2017 | Read review
5 of 5