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Crowne Plaza Times Square Manhattan

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Traveller (3179)
Room & Suite (1363)
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Overview
  • Excellent48%
  • Very good34%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“times square”(2,481 reviews)
“sandra esp”(118 reviews)
“vicky martin”(109 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (10,308)
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3,873
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377
292
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2,621 - 2,625 of 7,922 reviews
Reviewed January 6, 2016 via mobile

Stayed here from 28th dec till 1st jan, location excellent but given the price we paid quality was disappointing. The check in only opens at 4pm each day which results in large queue that aren't enough staff to serve. Room quality limited very poor bathroom-...More

1  Thank jdfoxxx40
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded January 7, 2016

Dear Jdfoxxx40, Thank you for choosing Crowne Plaza Times Square and for your review, your feedback is important to us. We are pleased to know you found our prime location excellent; however we are sanded to hear we have failed to meet your expectations at...More

Reviewed January 5, 2016 via mobile

The room was bigger and fine but for the price we should have had more. There were no little extras such as a robe or slippers, and no room service. After a long train-ride in - all I wanted to do was get to my...More

Thank KarKratz
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded January 18, 2016

Dear KarKratz, Thank you for choosing Crowne Plaza Times Square and for your review, your feedback is important to us. We are pleased to know you enjoyed the space in your and the fact you gave us a high mark for our personalized service. It...More

Reviewed January 4, 2016

Karim Sharif cordial thanks for the professionalism proved making this New Year Eve unforgettable . Congratulation for your best team with the exceptional service ! You really care about your customer, making us feel like your family!!! I hope we will meet you soon, for...More

Thank catalin-catalin
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded January 25, 2016

Dear Catalin-catalin, Thank you for choosing Crowne Plaza Times Square and for your candid review, your feedback is important to us. We are ecstatic to learn you had such a great time during your stay, and that Karim and his team made you time at...More

Reviewed January 4, 2016

Our stay on New Year's eve was fantastic. The room was clean, the staff really friendly and food excellent. I would like to mention the Hotel Restaurant Manager Karim Sharif who is such a warm and friendly person. He made sure we were well looked...More

Thank Sobia K
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded January 21, 2016

Hello Sobia K, Thank you for choosing Crowne Plaza Times Square and for your five stars review, your feedback is important to us. We are thrilled to learn you had a fantastic NYE while staying with us; it is great to hear that you enjoyed...More

Reviewed January 4, 2016

We stay here from 29/12/15 until 02/01/16 and found the location great the staff were friendly and helpful. I'm not sure if it's an American thing but the lobby wasn't where I would have thought it to be but I'm not complaining. Rooms were clean...More

Thank dennisdavis2404
Response from Kudrna5, Manager at Crowne Plaza Times Square ManhattanResponded January 18, 2016

Dear Dennisdavis2404, Thank you for choosing Crowne Plaza Times Square and for your review, your feedback is important to us. We are pleased to hear you enjoyed your stay and our prime location but particularly that you found our team friendly and helpful. Our housekeeping...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
US$253 - US$536 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#79 Family Hotel in New York City
#92 Romantic Hotel in New York City
#145 Business Hotel in New York City
#156 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$253 - US$536 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#79 Family Hotel in New York City
#92 Romantic Hotel in New York City
#145 Business Hotel in New York City
#156 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3179)
Room & Suite (1363)
Dining (101)
Pool & Beach (14)
Business Centre & Event Rooms (16)
Amenities (11)
Family and Play Areas (4)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Vinal T
May 20, 2018|
AnswerShow all 7 answers
Response from 234chriso | Reviewed this property |
We thought the views were good. Depends which floor and angle.
0
Votes
10Sgal55
May 19, 2018|
AnswerShow all 4 answers
Response from Laura M | Reviewed this property |
No there are not
0
Votes
May 18, 2018|
AnswerShow all 5 answers
Response from Diedre_11 | Reviewed this property |
Yes they have a room downstairs, overseen by concierges. There's no problem and it's secure, just a note, make sure you get the right number on your ticket, I almost left a small bag there.
0
Votes
Room Tips
"The rooms are quiet , the A/C was perfect with no noise ."
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"Times Square view."
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"Great Food at the Bar and a friendly staff"
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"High room overlooking Broadway!"
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