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Crowne Plaza Times Square Manhattan

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8,570 Reviews from our TripAdvisor Community

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Showing 6,571: English reviews
Reviewed 29 September 2014

this was our first visit to New York and in fact the states. This hotel was excellently situated for all the sights. Rooms were good and the food was excellent. Really enjoy my stay here. Staff were wonderful and very friendly. If I was to go to New York again I would definitely stay there again

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Helpful?
1Thank 140AngelaL
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Angela L, Thank your feedback, we really appreciate your comments and lovely 5 stars review. We hope you have enjoyed NYC! We are thrilled to learn you enjoyed your room, excellent food and our wonderful staff. We would love to see you again, please let us know next time you will be in NYC we will be thrilled to...

Sunderland, United Kingdom
Reviewed 28 September 2014

From the start of planning the holiday I emailed a lady named Isis Arruda and she was so helpful and understanding as I had been to this hotel 5 years earlier for our 30th wedding anniversary and even though we had a beautiful and clean room it was on a low floor with a poor view and I wanted something...

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Helpful?
3Thank tonywdw93
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Tonywdw93, Thank you for taking the time to give us your feedback, we are thrilled to learn our staff made your stay such special and memorable one. Your comments will certainly be shared with our entire team especially with Isis, Anthony and Victoria. We loved to hear you have chosen Crowne Plaza Times Square to celebrate your anniversary for...

Woodland, California
Reviewed 28 September 2014

We had a wonderful time at the Crowne Plaza. Perfectly located in the heart of Broadway, it gave us a jumping off point to see as much of NYC as time would permit. Within walking distance to all the shows, Central Park, Grand Central Station, Juniors and Carnegie Deli, and the amazing culinary selections of 9th street, we were greatly...

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Helpful?
Thank Bob R
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Bob R, Thank you for your excellent review, we are thrilled to learn you had a wonderful time and enjoyed our location which made it so convenient. However we are even more delighted that you found our staff lovely and our rooms comfortable and quiet. Please let us know next time you and your family will be back in...

Camarillo, California, United States
Reviewed 27 September 2014

On checking into the hotel, we were greeted by Donald Mei. We had several reservations, making our check-in complicated. Donald was very helpful and patient and made us very comfortable, resolving all our problems. Hotel location is excellent, would definitely stay here again...

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Helpful?
1Thank Linda G
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Linda G, Thank you for your great review, we are delighted to learn Donald was helpful and attentions, we will certainly share your comment with him and the entire team. We are also glad to know you enjoyed our excellent location. We are defiantly looking forward to seeing you and your family again. Warm regards. Isis Arruda Guest Service...

Springfield, Virginia
Reviewed 24 September 2014

We took our granddaughter for her first trip to the big city. Hotel was fabulous, linens to die for and the view over Times Square - magnificent. We did not dine in the hotel even though the restaurant looked very nice as we wanted to bring her out into the streets. Times Square is just lovely for preteens.

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Helpful?
1Thank happybermuda
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello happybermuda, Thanks much for the review! We're glad you had a good time with us. We hope your granddaughter loved the city and yes, Times Square is perfect for those that enjoy the hustle and bustle, the bright lights, and the lovely attractions. We're hoping you'll be back to visit us soon! Regards, Syed Abid Guest Services Manager

Upminster, United Kingdom
Reviewed 24 September 2014

The Crowne Plaza Times Square is situated right in the heart of the action. The accommodation is first class. The room was very spacious clean with a very large extremely comfortable bed. The staff were friendly and helpful. Although we didn't eat in the hotel itself preferring to find places the locals used we did on the last day have...

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Helpful?
1Thank Russell W
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Russell, Thank you for your review! We're glad you had a good time here at the Crowne Plaza Times Square. Located central to everything Times Square, I do hope you had a chance to take it all in. The Grind & Co can be a great grab and go alternative to our restaurant. We wish you well, and hope...

Reviewed 24 September 2014

My wife and I visited New York at the end of a stay, cruise and stay trip. We can fully recommend this hotel. When we arrived the people helped with our luggage and we were very quickly checked into our room. The room itself was spacious and had a good view. We ate at the bar and enjoyed lovely food...

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Helpful?
1Thank Leslie W
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Leslie! Great to hear from you. Thanks for leaving us a review! Happy to hear everything went according to plan and you enjoyed your time with us. Valery is going to be thrilled to know she was able to make your stay that much better. We'd be more than ecstatic to welcome you back. We can't wait! Warm regards,...

Edinburgh, United Kingdom
Reviewed 23 September 2014

After a trans-Atlantic flight, what you really want when you check in is a welcoming smile and a relaxing voice. Sadly we got neither from the desk clerk (Guiste?) who was extremely officious and more demanding in his tone than a US immigration official! This was disappointing as it was in contrast to the very friendly emails I had exchanged...

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Helpful?
1Thank Alastair G
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Alastair, Thank you so much for leaving a review! Positive or negative, it helps us achieve our goal of getting better. We are deeply disappointed and disheartened to hear about your experience upon check-in. We're in the hospitality business and our staff knows that a smile can go a long way. We apologize sincerely for not being able to...

South Windsor, Connecticut
Reviewed 23 September 2014

This hotel offers the perfect location to all that the area has to offer. Many attractions are within walking distance. The rooms are clean and beds are comfortable. Valet service for the parking was very expedient.

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Helpful?
1Thank menderle
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Menderle, Thank you for the review. Glad to hear you had a great time with us. We hope you'll be back to visit us again. We'd love to welcome you back! Best, Fatena Q. Williams Front Office Director

Kent
Reviewed 23 September 2014 via mobile

Went to New York for a birthday treat and again loved New York. Last visit was about 6 years ago and this time it did not disappoint. Hotel was good, clean, nice big corner room on the 31st floor over looking time square. Lots to do but sort out an itinerary before you go. Places to visit:- stardust diner for...

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Helpful?
Thank 141Dave
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi 141Dave! Thanks for the review! Some great advice you gave. I won't add much as I believe you covered the basics. I would suggest that guests also visit 5th ave for shopping (a bit on the expensive side), as well as Macy's which a short walk away. Rockefeller Center isn't too far either. We hope you got to enjoy...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $215 - $887 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#137 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner Rooms have curved windows for a great view!”
 of 5 bubbles Mark_Asbury, 8 Dec 2016 | Read review
“30th floor you are high up but there are still buildings higher than you could still hear the noise of the city but that's what we wanted.”
 of 5 bubbles pamelamD4861KU, 7 Dec 2016 | Read review
“I was on the 44th floor and it was super quiet- and my room looked down on Times Square.”
  • View from 44th floor
 of 5 bubbles BayNavig8r, 7 Dec 2016 | Read review
“We paid extra for city view but were rarely in our room so it was not worth the up-grade! But, we know now!”
 of 5 bubbles mbradley71, 7 Dec 2016 | Read review
“18th floor, corner times square room”
 of 5 bubbles 129elainep, 4 Dec 2016 | Read review
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