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Crowne Plaza Times Square Manhattan

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Crowne Plaza Times Square Manhattan
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9,159 Reviews from our TripAdvisor Community

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Showing 7,012: English reviews
New York City, New York
Reviewed 21 January 2015

Lovely corner view room. Not the least bit small as I expected with NYC hotel rooms. I put up my mom and stepfather for Thanksgiving weekend visit. Only issue I had was I asked for a view of Times Square..and sure if you stood on your toes and piqued around the corner, there was a "slight view". They didn't wish...

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Helpful?
2Thank TheDivorceCoach
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear TheDivorceCoach, Thank you for your review. Your feedback is very important to us. We are glad to know you had a lovely corner view room, and that you enjoyed the space in your room. However we are disheartened to learn you have not received a Times Square View, we certainly feel disappointed you feel this way. The majority of...

Reviewed 21 January 2015 via mobile

On arrival at the CP we were welcomed by staff immediately who helped take our bags out of the car. We were shown to the lifts to go up to the reception lobby to check in, unfortunately we arrived around 9am and were too early for check in but we were processed and sent back downstairs to store our luggage...

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2Thank Emmajsy
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Emmajsy, Thank you for your great review, your feedback is very important to us. We are so overjoyed to read your review; we are very glad to learn you enjoyed our property and the view from you room. It’s definitely a great perk staying in the heart of Times Square! We must admit we love that WOW positive reaction...

Reviewed 21 January 2015 via mobile

We stayed here for two nights and it was great! Directly in the heart of where I want to me in Times Square! Staff was exceptionally friendly especially Donald who not only made us feel like VIPs but gave my wife and I best places to visit while out in New York City. Rooms were very clean beds were very...

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1Thank Hassan E
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Hassan E, Thank you for your great review, your feedback is very important to us. We are so thrilled to read your review; we are very glad to learn Donald made such a positive impression on you, he is definitely an asset! We are also glad to know you enjoyed our convenient location and comforts & cleanness of your...

Cape Town
Reviewed 21 January 2015

Stayed at this hotel twice in December. Both times we thoroughly enjoyed it. It's difficult to really give a proper assessment of the hotel as it was over Xmas and New Year and the hotel was crowded. Service was a little slower than usual but still very pleasant. The only minus was when we checked in the second time it...

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1Thank CapeTownAl
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear CapeTownAl, Thank you kindly for taking the time to review our property. We really appreciate your feedback! We are very glad to learn you have chosen to spend Christmas & New Year’s Eve with us. We truly appreciate your understanding, although we do aim to achieve excellent guests satisfaction at all times, during high season such as NYE it...

Boston, Massachusetts
Reviewed 20 January 2015

This hotel was just great -- excellent location, reasonable rates, clean rooms, very pleasant and helpful staff, charming lounge to have drinks after the show and easy checkout. I would put this at the top of my list of affordable hotels right in the middle of Times Square.

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3Thank Sayge R
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Sayge R, Thank you for your great review we really appreciate your feedback. We are very happy to learn you enjoyed the location of our property, our rates, the cleanness of the room and most importantly our customer service. We strive to provide the best service to all of our guests. We would be honored to be on the...

Reviewed 19 January 2015

I really enjoyed my stay in this hotel....... Middle of manhatten everything is near..... this is a very busy hotel................ customer service was excellent ...... My first time to visit manhattan....... I wouldnt recommend another hotel !!!!!

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Thank International87
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear International87, Thank you for your great review, simple and authentic review! Your feedback is very important to us. We are so delighted to read your review; and to learn you enjoyed our property. It’s definitely a great perk staying in the heart of Times Square! We couldn’t be happier to know we have met your expectations and that you...

Old Bridge, NJ
Reviewed 19 January 2015

My girlfriend and I stayed at the Crowne Plaza this past weekend while in town to see Book of Mormon. Our reservationist, Victoria, could not have been more welcoming and helpful. What a delightful person. Our room was not ready so she offered us an upgrade and allowed us to check out the room to decide if we would prefer...

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2Thank Tom J J
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Tom J J, Thank you for your great review, your feedback is very important to us. We are so thrilled to read your review; we are very glad to learn you enjoyed our location and that Victoria was able to assist you and offer a room upgrade. We are also glad to know you enjoyed the Breakafst Buffet at...

Scottish Highlands, United Kingdom
Reviewed 19 January 2015

We furtherly enjoyed our stay here at the Crowne Plaza. Perfect location right on times square, everything you need within a stone throw away from the hotel. We stayed the first week in January and the hotel was decorated tastefully. Magical Christmas tree with selfie spot, we liked that. Because of the popularity and size of the hotel is is...

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2Thank McDine
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear McDine, Thank you so much for your great review, we are very happy to learn you enjoyed the location of our property. We must agree with you it is a great perk staying in the heart of Manhattan, in this vibrant neighborhood. We are also happy to learn you enjoyed our huge Christmas tree, it was created and placed...

Florida
Reviewed 19 January 2015

We had a corner room with two sides of windows and that was excellent! What a view!! I have never been to NYC before and we stayed here for 4 nights and I was very pleased with this selection. A few small issues. I asked for a refrigerator. It took 3 calls of which twice I was on hold for...

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Thank 2bookit
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear 2bookit, Thank you for your review; we really appreciate your time on reviewing our property. Your feedback is very important to us. We are thrilled to learn you enjoyed your corner room and the two sides window, it does provide a magnificent view of the city, we are also happy to learn the enjoyed the location of our property....

Reviewed 19 January 2015

So, where to begin...check in time is 3 PM, but our room wasn't ready until 8 PM. We asked for a crib upon our attempted check-in at 6 PM, it arrived at 9 PM. The pre-programmed phone didn't work, I went to the front desk, got a service guy who promptly informed me that programming phones wasn't his job, and...

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4Thank Jukka-San
Kudrna5, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Dear Jukka-San, Thank you for your candid review, all of our guest’s feedback is very important to us. We are glad to learn you found the location of our property fantastic! We are also very enthusiastic to learn our restaurant’s staff made your stay really special, your comments will certainly be shared with our team. However we are disheartened to...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $343 - $654 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#95 Romantic Hotel in New York City
#140 Luxury Hotel in New York City
#150 Business Hotel in New York City
#158 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
129 questions
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Manchester, United Kingdom

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Questions? Get answers from Crowne Plaza Times Square Manhattan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a corner unit with a king bed on the 40th floor. Fabulous view!”
608CarolB608, 23 Apr 2017 | Read review
“It's all about preference; our view was a street view which was great.”
bennett688, 23 Apr 2017 | Read review
“Try and face into Times Square.”
fiestalover246, 23 Apr 2017 | Read review
“High floor if possible”
esmond357, 22 Apr 2017 | Read review
“Times Square views and corner rooms cost extra.”
lynnk619, 22 Apr 2017 | Read review
5 of 5