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Crowne Plaza Times Square Manhattan

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Crowne Plaza Times Square Manhattan
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8,756 Reviews from our TripAdvisor Community

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Showing 6,718: English reviews
Reviewed 29 October 2014 via mobile

Just returned from New York and know why they named it twice it was as the yanks say awesome the bright lights and the people were so amazing the hotel was much much more than we expected the reception staff were so friendly and helpful and what made our trip more special as we were celebrating our anniversary the guest...

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Helpful?
Thank lovetoshop1111
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi lovetoshop1111! Thank you for staying with us! We're so happy to hear about your stay with us. Happy anniversary! We're so glad you enjoyed our property and the hustle and bustle of Times Square. Isis is just great, is she not? We have staff that love what they do so in turn guests are able to enjoy our services...

Washington DC, District of Columbia
Reviewed 28 October 2014

Frequent travelers to Manhattan, the Crowne Plaza Times Square's enviable location suited our desire to be close to Broadway for our recent visit. On arrival we experienced quality service from Evelyn at check-in. On the way to our room, when the elevator doors opened on the 43rd floor, we were greeted by an 'Elite Floor' sign. We noted with pleasure...

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Helpful?
6Thank DKJF21
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello DKJF21, Thank you kindly for staying this. We appreciate your candid review. We can completely understand you frustrations with us and hopefully I can ease some of those frustrations here. We're not only disheartened to read your review but also disappointed. While we are currently going through a multi-million dollar renovation throughout our property, we are just as aware...

Reviewed 28 October 2014

My boyfriend & I decide to take a small getaway this month before the crazy holiday-traveling season starts. We came across the Crowne Plaza & boy am I glad we found this hotel. First off, just the lobby of this hotel is amazing. From the lighting to the bar, just everything. It definitely made me feel as if my boyfriend...

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Helpful?
1Thank Karias10
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Karias10, Thank you very much for your review! We're glad you got to enjoy your stay with us. Anthony is just great, isn't he? We're happy to hear you enjoyed your stay thoroughly and we hope you continue to come back and visit us. We'd love to become your go to hotel. Thank you again and have a great...

Reviewed 28 October 2014 via mobile

First let me start off by saying Crowne Plaza is the best place to stay. I'm from miami so I decided to take a small vacation to new York with my wife and at first I was not that excited about new york because I heard it was bad. But my wife made me go, and I'm glad she did....

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Helpful?
1Thank George R
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi George! What a wonderful surprise, huh? We're glad your wife made you come to NY and we're more than glad you decided to stay with us. I can speak for the entire Crowne Plaza Times Square family when I say, we LOVED having you! I'm happy to hear Anthony took great care of you guys and we expect nothing...

Texas
Reviewed 28 October 2014

We arrive last week (Thursday) and stayed 4 nights. We booked through a hotel broker. This hotel was TOP QUALITY! The beds are awesome. Slept hard and slept good. Perfect beds after a long day of walking. We had room 4520 NICE & QUITE for the most part. We were so pleased with our stay and would def. stay here...

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Helpful?
1Thank MNewman
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello MNewman, It's great to hear that you had a great time with us! We're so happy that you got the upgrade you needed. Usually, those are hard to come by so it's a nice surprise. We are centrally located to everything Times Square and we hope you got to take advantage of the great location. We hope to see...

Reviewed 27 October 2014

What can you say about being at the center of the universe in Times Square. The Crowne Plaza is a great hotel in the heart of the city on Broadway. And Evelyn at check-in made our anniversary even more special with a room overlooking Times Square on the executive floor and free breakfast for two. She went "above and beyond"...

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Helpful?
1Thank jjleenyc
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi jjleenyc! Happy 15th anniversary! Thank you for your review. Guests such as yourself make what we do, easier. We're glad to have had you stayed with us. We hope to have you stay again in the near future! Thank you once again for staying with us. Hope to see you soon! Regards, Fatena Q. Williams Front Office Director

Albany, New York, United States
Reviewed 27 October 2014

The staff was extremely friendly and aware of all the needs of their guests. The lobby is full of things to do and the location in times square has endless excitement. I stood at a street corner and was entertained simply by all the activity going on in times square. I phoned Guest services for an odd request, apple cider...

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Helpful?
1Thank Joey V
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Joey! Thank you for taking the time out to review our property. We're so glad to hear you enjoyed your stay with us. We base our entire operation with a foundation of customer service and try to take it from there. Our guests are our priority. Their safety and comfort are at the heart of what we do. We're...

Perth
Reviewed 26 October 2014

This hotel is right in Times Square - the rooms were nice & clean & we had no complaints. It is sometimes hard to get through the crowds if there is an event on the strip but there is a back entrance you can use when that's an issue. Awesome spot for our first trip to NYC!

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1Thank petography
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello petography, Thank you so much for your review! We're glad you enjoyed our property. The location is great for anyone that wants to be in the hustle and bustle of Times Square. We're centrally located near all attractions and a short walk to Saks 5th ave, Macy's and major shopping areas. We hope you'll come back and visit us...

Charleston, South Carolina
Reviewed 26 October 2014

My daughter and I had a marvelous time in NYC! We checked in quite early, 9am, and Vicky Martin was very helpful and pleasant. She asked about our reason for coming to the city and told her it was my daughter's birthday. Vicky gave us complimentary bfast which was so helpful, stored our luggage, and gave us a call when...

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2Thank btandkids
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello btandkids, Thank you for your review! Happy birthday to your daughter! We hope you both had a great stay! Vicky is great isn't she? We take pride in our staff and we're glad you got to see them in action. We hope you'll be back to see us again soon! Happy belated birthday to Emma once again! Regards, Fatena...

New Glasgow, Nova Scotia, Canada
Reviewed 26 October 2014

First time my wife and I stayed in Manhattan.The hotel was excellent in all aspects, from the check in to the concierge service, to the room amenities to the room comfort. Our expectations were exceeded in all areas. Location was perfect for theater and dining.

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Helpful?
4Thank Greg B
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Greg, Thank you for your review! We're so glad to hear you were able to enjoy your stay with us. We're so glad all staff were courteous, welcoming, and amicable. We hope you'll be visiting us again very soon! Regards, Fatena Q. Williams Front Office Director

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $227 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#137 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Time square view rooms offer a great view of the city.”
 of 5 bubbles mmpeaches33, 20 Jan 2017 | Read review
“request room away from elevators”
 of 5 bubbles E1175MAjohnr, 18 Jan 2017 | Read review
“You can't choose your room”
 of 5 bubbles ChrisP35, 16 Jan 2017 | Read review
“The high floors with windows are fantastic”
 of 5 bubbles billirowell, 16 Jan 2017 | Read review
“Look for other hotels where they treat you with respect”
 of 5 bubbles 166rajeshs, 15 Jan 2017 | Read review
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