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Crowne Plaza Times Square Manhattan

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Crowne Plaza Times Square Manhattan
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9,036 Reviews from our TripAdvisor Community

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Showing 6,929: English reviews
Skipton, United Kingdom
Reviewed 16 December 2014

Crowne Plaza is my chain of choice. This one did not disappoint - stunning view from our 43rd floor room looking east. Staff were really on the ball - we were given a bottle of wine as we were there for a special occasion. Really comfortable bed and an overall top-drawer experience in the heart of the Theatre district. We...

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Helpful?
Thank Robert F
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Robert F, Thank you for staying with us, we are delighted to hear that you had a great stay. Our staff was excited to hear that they were hospitable and made a positive impact on your stay with us and made your special occasion memorable. We can't wait to have you back. Best regard, Geoffrey Mills Managing Director

Reviewed 16 December 2014

We were thrilled with our time at Crone Plaza. The staff was very friendly and accommodating, particularly Donald Mei, who greeted us at the reception desk upon our arrival. The room has a gorgeous view and very comfortable desk looking out over the cityscape. The buffet breakfast is delicious and also looks out onto the city. When I locked myself...

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Helpful?
Thank Lucia G
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Lucia G, Thank you for the amazing 5-star review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that you enjoyed the comforts of your room. Our staff was excited to hear that they were hospitable and made a positive impact on your stay with us. Please...

London, UK
Reviewed 16 December 2014

This hotel is right in the thick of it at Times Sq. A short walk to Macy's and the Manhattan Mall. The subway is just a couple of blocks away and there is the enticing Heartland Brewery on 43rd St with their wonderful selection of seasonal ales and food. The hotel itself is looking a little tired, and there was...

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Helpful?
Thank Suzimaloozi
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Suzimaloozi, Thank you for taking the time to write a review and for your candid feedback. On behalf of my team, I sincerely apologize about your disappointment. We are consistently undergoing changes to improve our overall service and amenities available to our guests. Your comments are greatly appreciated and have been forwarded over to the appropriate departments to discuss...

Virginia
Reviewed 15 December 2014

This was our second visit to the Crowne Plaza, Times Square. Thankfully, Vicky Martin (Front Desk) was our check-in angel. Our room was not ready. After quite a wait, she became concerned it was taking so long and kept checking on us and the progress of our room. Finally got to our room, Rm 3701 and it was worth the...

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1Thank HostaLover
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello HostaLover, Thank you for the kind review! We're so glad to hear about your stay with us. Vicky is the best, isn't she? Great customer service mind and a pleasure to work with. I'm glad she was able to handle your check-in process. We are sorry to hear no one has yet contacted you back in regards to your...

Lancaster, Pennsylvania
Reviewed 15 December 2014

Location is great for shopping and being in times square. Ask for a times square view in your room it is worth the money. Staff was very nice and helped when you needed them. The hard working doormen took very good care of us, got us a cab to the train station when it looked totally impossible! We would stay...

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Helpful?
Thank twocandcs1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the fantastic review! We are pleased to hear that you had a wonderful time with us here at the Crowne Plaza Times Square! We are glad to hear that the hotel was perfect for your travel needs and that all our staff provided you with flawless service. We hope you were able to visit all the restaurants,...

Dublin, Ireland
Reviewed 14 December 2014

Myself and my wife stayed in the Crowne Plaza Time Square in November 14. We requested a corner room with a view over Time Square as we were celebrating our 15th Wedding Anniversary and it was also my 40th. Chantel Dillon arranged exactly what we hopefully requested and more. We were put on the 54th floor with amazing views of...

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Thank Dave B
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Dave! Let me start by saying, happy belated wedding anniversary and birthday! We're so glad to hear you had a great time with us. I'm so happy to hear Chantel was able to accommodate your request. We hope to see you again for your 20th! We can't wait to welcome you back! Have a great day and happy holidays!...

London, United Kingdom
Reviewed 14 December 2014

This is a large hotel in Central Manhattan. Tourist come, tourist go, clean rooms (a little dated), okay service, would I return, no, any reason not to go, no. Stayed 3 nights. If you want a hotel bed for the night in Central NY this place will serve the purpose.

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Helpful?
Thank Gottagostay
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Gottagostay, Thank you for staying with us and for sharing your review with our readers. The location is certainly great for guests who want to be in the middle of Times Square. Please let us know the next time you will be back in New York City. We would love to have you stay with us again! Best regards,...

Washington, DC
Reviewed 13 December 2014

Crowne Plaza's have never impressed me although IHG considers them as one of their top brands. This hotel was about what I expected-a little above average, but impressive because of its location. There's nothing wrong with it-it's clean, modern and pretty well maintained considering the amount of traffic that goes through this place. But it definitely doesn't even come close...

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Thank romadaro
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for taking the time out to write a review and for your candid feedback. We are disappointed to hear that we did not exceed your expectations. We strive to provide our guests with the requested room accommodations that was booked, depending on the time of guest arrival, guest’s requests, room proximity close together, or adjoining requests. Your comments...

heswall wirral
Reviewed 13 December 2014

Thank you to all the staff at the crown plaza Times Square New York they where superb and hotel was brilliant and in a wonderful situation we had a wonderful week and did loads sightseeing and shopping

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Thank mollikins
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello mollikins, Thank you for the amazing 5-star review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square. Our staff was excited to hear that they were hospitable and made a positive impact on your stay with us. We can't wait to have you back. Best regards, Geoffrey Mills...

Friendswood, Texas
Reviewed 13 December 2014

Second time in New York for Thanksgiving Holidays. Decided to try different hotel than last year. Crowne Plaza was further up Broadway, but still within Times Square. Hotel was clean, but older. It could use a facelift. Nothing special about the room or the view we had. Hotel Concierge was friendly and helpful. The hotel was crowded and a little...

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Helpful?
Thank Teresa E
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Teresa, Thank you for taking the time to write a review and for your candid feedback. I am disheartened to read about your experience at the Crowne Plaza Times Square. We strive to provide outstanding customer service to all our guests. We hope you can come back again to give us a chance to provide you with a stay...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $331 - $632 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#135 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you can control the room temp.”
 of 5 bubbles tracysL4883EW, 23 Mar 2017 | Read review
“Our room was on a corner, away from Times Square. One window looked back towards the river.”
 of 5 bubbles BlaineA_11, 21 Mar 2017 | Read review
“best views amazing staff in the heart of time square quiet very clean”
 of 5 bubbles DonFournier64, 19 Mar 2017 | Read review
“High floors with views over the Hudson appear quieter.”
 of 5 bubbles Pneuma1, 19 Mar 2017 | Read review
“The higher the better for noise reduction and daylight.”
 of 5 bubbles Nigel19482014, 17 Mar 2017 | Read review
5 of 5