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Crowne Plaza Times Square Manhattan

5.6 km from New York City centre
  • Free Wifi
  • Pool
  • Restaurant
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1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
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8,876 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Times Square Manhattan
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Showing 6,812: English reviews
Canton, Georgia
Reviewed 9 September 2014

Large family trip, 5 rooms. We had prepaid rooms because we were arriving late,but when we got there the rooms were not available. It took us about a half hour to check in and some of the rooms did not have a view of Times Square (we paid in advance for rooms with a view). The desk person said we...

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Helpful?
4Thank Terry B
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Terry, Let me start by saying thank you for your time in reviewing our property. We can understand your frustration with the many issues you've faced. I am not only disheartened but disappointed that you weren't able to enjoy your stay with us. I'll be forwarding your comment to our Front Office Director and Food and Beverage Director. If...

Melbourne, Australia
Reviewed 8 September 2014

I have no complaints with this hotel. The location is great, the rooms were clean and quiet. Housekeeping forgot to give us towels and a shower cap one morning so I had to call up that evening and make a request for these. We paid for a times square view room and ended up on the 33rd floor with a...

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Helpful?
2Thank Nicole C
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Nicole! Thank you for reviewing our property. We are glad to hear everything was to your liking. We hope you'll visit us again soon! The Times Square view is pretty great but next time you should try our Hudson River Views! They're my favorite! Have a great day! Regards, Fatena Q. Williams Front Office Director

Reviewed 8 September 2014

After a long day I get to hotel to check in and I'm told you should if been here at 3:00 if you wanted the room you paid for. He was so rude! We were in New York for my parents wedding anniversary so we had 5 rooms. Not one room had wash cloths. Called down for them everyday and...

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Helpful?
3Thank Stitch1000
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello Stitch1000, Let me start by saying thank you. You're review, although not the one we want is something that will help us review our staff, our procedures, and our services. We're both disappointed and disheartened to hear about your stay. We would like some more information from you in regards to your stay. Please e-mail me at Sabid@cptsnyc.com so...

Monterrey
Reviewed 8 September 2014

Fantastic location, nice lobby. Room was fantastic. Anthony Rodriguez at front desk was supernice. We usually stay at The Westin, which has one more star...BUT The Crowne Plaza is comparable and cheaper. Shold definitely consider it for your trip.

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Helpful?
1Thank GeorgefromMexico
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello GeorgefromMexico! Thank you very much for your review. We are so happy to hear you had a great time with us. Anthony is great! We love him! We hope you'll come back and visit us again soon. Have a great day! Regards, Geoffrey Mills Managing Director

Birmingham, United Kingdom
Reviewed 7 September 2014

An excellent location for Broadway,Times square, Central park and shopping. Great rooms and views,try to get a corner room with views over the water and cityscape. Helpful staff and very comfortable beds,no noise from the street so great nights sleep.

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Helpful?
1Thank enjoygoodfoodsc1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hello enjoygoodfoodsc1, Thanks much for reviewing us! We're glad everything worked out just the way you liked. Our Hudson river view has to be my personal favorite! Even more so than the Times Square view. We hope you'll visit us again soon so we may provide you with more excellent service! Regards, Fatena Q. Williams Front Office Director

Aberystwyth, United Kingdom
Reviewed 7 September 2014

We booked this hotel for our final four nights in the US as a 'treat,' as we'd stayed in budget hotels everywhere else (even though these were lovely). We were really disappointed with the staff and rooms in this hotel. It took half an hour to check-in and on two occasions staff were rude to members of the group and...

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Helpful?
2Thank NIA J
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi NIA, Thanks for your review. I am disheartened to hear about your experience with our staff. It's shocking to hear such things when at the heart of it all, we're in a hospitality business. We want to be your home away from home and it seems with a little bit of patience and courtesy from our staff, your experience...

rhode island
Reviewed 7 September 2014

We stayed at this hotel for two nights. We had a great room with a view of Times Square. Although we have stayed there several times in the past, this was the first time that we received vouchers for free breakfast. The only negative comment that I can mention about the hotel was that the waiters who severed us breakfast...

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Helpful?
Thank jf1
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi jf1! Thanks so much for the review! We're glad you were able to enjoy your stay with us. We apologize about the lack of service from our restaurant and I'll forward our F&B Director this comment so we can find out what happened. Sandra is great, isn't she? We hope to see you again soon! Regards, Geoffrey Mills Managing...

Reviewed 6 September 2014 via mobile

We stayed in this hotel from 5th-7th sep we have enjoyed a lot and mrs. Evelyn made our stay really special, from the moment we checked in until the moment we got Into our room, everything was specially, thank you very much for the hospitality, we will come again and again.

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2Thank Riyadh R
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you very much for the 5 star review! We strive to provide every guest with a stay like yours and we are so thrilled that Evelyn and our staff were able to make it special for you! We can't wait to welcome you back and thank you for choosing the Crowne Plaza Times Square. Warm regards, Geoffrey Mills Managing...

Leicestershire, United Kingdom
Reviewed 6 September 2014

First trip to NYC. Celebration of my 50th birthday, my daughters and i experienced the best hospitality that we could have expected and more. The hotel surprised me with a large fantastic birthday cake, for no extra charge. All the staff were extremely helpful throughout our 3 night stay. If you want to be in times square and on hand...

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Helpful?
2Thank Hannah S
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Hi Hannah S, Thanks for your amazing review! Let's start by saying happy belated 50th birthday! We're happy to hear you enjoyed your stay and the cake we left for you. We're glad you chose us to celebrate such a momentous occasion. We hope to welcome you back very soon. Have a wonderful day and safe travels. Regards, Geoffrey Mills...

Hilton Head, South Carolina
Reviewed 5 September 2014

Very clean nice hotel located right on Broadway room was very very clean and there was a Starbucks one block over and sabarros pizza right across the street, that came in handy when I wanted something quick at 1030 at night this hotel has a pool on the 14th floor and two restaurants down stairs in hotel and bar.

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Helpful?
2Thank joel_laboy2000
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this review

Thank you for the fantastic 5 star review! We are pleased to hear that you had a wonderful time with us here at the Crowne Plaza Times Square! We are glad to hear that the hotel was perfect for your travel needs. We are glad you were able to take advantage of our location and experience a lot of the...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $271 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG and Travelocity so you can book your Crowne Plaza Times Square Manhattan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Hotel Style:
#96 Romantic Hotel in New York City
#138 Luxury Hotel in New York City
#151 Business Hotel in New York City
#159 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Times Square Manhattan staff and other travellers.
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Manchester, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor corner room for cracking views!”
 of 5 bubbles Travelbugdiaries, 18 Feb 2017 | Read review
“Choose a room at the higher floors for a nice view. Stay away from the rooms near the elevators if you are bothered by heavy foot traffic.”
 of 5 bubbles Zebra11, 15 Feb 2017 | Read review
“Corner rooms have the best views!”
 of 5 bubbles 858cyreneh, 15 Feb 2017 | Read review
“Times Square View”
 of 5 bubbles Paula_elson1, 11 Feb 2017 | Read review
“Go for the view!”
 of 5 bubbles lizzygin, 10 Feb 2017 | Read review
5 of 5